Italo User Reviews

What users say

Top reviews

Muy Cómodo !!

Es muy práctico y fácil de usar. Lo recomiendo mucho para hacer sus reservaciones y más cuando son con anticipación, ya que puedes ahorrarte dinero. Si vas de ida y vuelta a un destino es preferible que compres tus boletos de ida y vuelta en una sola exhibición para que ahorres, ya que si pagas ambos boletos separados, el de ida y el de vuelta, te saldrían más caros.
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Good service

App gets stuck at times when left idle for a while. As for the rest, excellent service.

Gioco di tariffe?

Stavo per pagare quando ho ricevuto un messaggio di errore. Mi ha inviato a provare più tardi. Ho provato diverse volte sia con l’app che con il sito web e, finalmente, due ore dopo sono riuscito a pagare, ma la tariffa è aumentata. Non mi sembra giusto.

Italo from NY

Very easy to use!

Train

Very easy to understand, clear and easy to book.

Price

Changed 10 Euro in 5 minutes

Pessimo

Não tem opção de outra língua exceto italiano

Non riesco a registrarmi

Su IPad non funziona, non riesco nemmeno a registrarmi. Inserisco tutti i dati per la registrazione e poi non c’è nessun tasto per proseguire con l’iscrizione.

Great & easy app for tourist

This is an easiest app to book fast train tickets. My first time to Italy and I had no issues to book all my train trips through this app. I’m very happy with it!

Fabulous

Easy

Great support

I am very happy with the speed and success to bay this ticket

The “High-Speed” Train That Never Arrives

Italo completely destroyed my travel plans. Two back-to-back delays of more than 2 hours made me miss not just one, but multiple connecting trains. This company has no respect for passengers’ time, money, or schedules.

Calling this “high-speed rail” is a joke — what they actually deliver is chaos, stress, and zero accountability. If you care about reliability, stay far away from Italo.
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App needs work

App is glitchy doesn’t work very well, train service is good

Glitches often

Will not open on WiFi often or at all. Seems to be down quite often.

App no longer works

As others have mentioned, the app no longer works. It just keeps saying it is not available and to go to their website. No point in downloading it until they fix it.

App Down

It has been more than a week that the app is not working. No resolution given. Useless app as it is

App doesn’t work anymore

App has stopped working and asks you to goto website.

App no longer works

Was a great and convenient substitute for the website, but it hasn’t been working at all recently. Just redirects you to the site.

Bad app

Had the app went to get tickets and nothing shows just search function
Stupid

App is not working

Same as what other mentioned. The app is not working anymore and directs you to their website.