Comfortable, convenient
The seats are nice. Bus is clean. Booking is easy.
Adeel
Drivers r really good, but management is worse
Left stranded by FlixBus
I had a nightmarish experience with Flix on a trip to a neighboring city. My partner and I were waiting at the bus stop for our bus, and when it finally arrived, the driver told us to move a couple feet so he could pull forward, only to audaciously take off and leave us stranded. This was the last bus providing service to our destination, and when we contacted customer service (the phone number for which was buried under countless links in the app), we were told there was nothing they could do about it— not even offer a refund. In short, we were stranded, robbed, and we had to book a hotel that night. Suffice it to say that we will not be booking with Flix ever again.
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Multiple credit cards didn’t work
Wouldn’t take my credit card nor Apple Pay. Had to try multiple different cards. Ugh!
Response from developer
Hi, we are sorry to hear about your experience. Could you please fill out the form on this page so that we can take a closer look/investigate at it for you? https://help.flixbus.com/support/s/contact-us?language=en_IE Thank you very much for your understanding. Best regards, Your FlixBus Team
Mr Gabriel
This bus service is the worstvof them all and I will not advise anyone to patronize them if you value your time and peace of mind. They have zero disregard for your time and act all shady and leave you stranded all the time. I rate them 2/100
Response from developer
Hello, thank you for the feedback and we are sorry for your experience. This channel is dedicated to evaluate the mobile app, thank you for your understanding. Sincerely, Your FlixBus Team.
