Horrible
They gave the wrong address that was 10 blocks away from the actual bus stop and then when trying to get a refund for the trip back that i can’t even make, I only get a tiny percent back and not even as money but as a voucher for another ticket, when I don’t even want to book another ticket ever again. I lost basically 90% of the money spent because of a wrong address and a bus I won’t even get to. Never again.
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Terrible, Bus left early
I was supposed to catch a 4:10 AM bus to the airport, I arrived at 3:50 to see the bus driving away, 20 minutes ahead of schedule.
Leaving me behind and having to call a 200$ uber to catch my flight on time.
Unprofessional and unacceptable. How do they let their drives depart early before all tickets are scanned?
The guy working at the bus station said that flux often has this problem, said that the drivers 'freestyle it'.
Whatever that means.
Leaving me behind and having to call a 200$ uber to catch my flight on time.
Unprofessional and unacceptable. How do they let their drives depart early before all tickets are scanned?
The guy working at the bus station said that flux often has this problem, said that the drivers 'freestyle it'.
Whatever that means.
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Trash app
Do not use them… they do not refund you if you have to cancel.. twice have gone through the same issue… would give a -zero starts if I could
Saiyedali Saiyed
Easy and quick
Scamming customers
Most unserious and unreliable company and no matter how badly they do you will never get refunded . I would strongly encourage other passengers to think twice before booking with them because you’re likely going to be scammed .
Unreliable
It’s fine for a trip which it doesn’t matter what time you get there but very unreliable when it comes to delays. Delays and cancellations are not uncommon and happen too frequently. Will definitely be using a different coach provider.
Never buy here
Never buy here they don’t have customer service they don’t put the right directions nothing they don’t have nothing
Booking
You took a sum from my Tesco credit card which I would like refunded please.
No Refunds for Cancelled Tickets
Terrible service! If you cancel your ticket, FlexBus refuses to refund your money and only offers a voucher valid for one year. They keep your money even though they can easily resell tickets for popular routes. This policy is outrageous and shows no respect for customers. I do not recommend this company!
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Love it! Use it all the time 💕
Best way to get to Key West 🙂
Quick and simple
Quick and simple. Buses are comfy and affordable as well. Also fairly accessible. For me anyways.
No option to speak to an operator re disabled travel?!?!
Not being able to speak to anyone is terrible when trying to navigate your system
Minor stranded
So I purchased a ticket for my 16 year-old cousin, his first time travelling arrived to the bus stop 30 minutes. Early waited two buses showed up was told by both drivers not your bus. Called me basically an hour later and said hey I’m not sure what’s going buses showed up, but they said not your bus, I then called the company to let them know what was going on, the company explained that one of the buses was his so I said what are we going to do about this as your driver told him it was not his bus he is a minor now stuck. They told me to call them back in 20 minutes. And then hung up.
This is definitely the first and last time I purchase a ticket from this company
This is definitely the first and last time I purchase a ticket from this company
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Bad
Horrible unprofessional drivers
Multiple attempts to book
Entered all details including bank details. When i go to my bank page to find code number i return to FlixBus page and it starts from the beginning.
Still the most affordable way of travel.
Many scheduling options throughout the day to choose from.
Bad service
Don’t travel with flixbus.
Booking process
Very easy to book using the app. Quick and simple 😁
Muy mal los viajes
Un viaje de 10 horas de NY A LAS CATARATAS DEL NIAGRA no recomiendo viajen en carro o avión los buses son lo peores para viajar muy incómodo exageradamente son un asco 10 horas en unos asientos pequeño y a un pies al frente de otro asiento no arrepentido de aver viajado con flix bus
Payment
It took 1.25 hours to try to process a payment through your system?! I almost gave up and went with someone else….
