Chile hopping
BusBud app was super easy to use! Let’s hope the trip is as good experience as the booking!! 😅
Traveling on the Bus!
This app has been a game changer for us traveling in Mexico!
Exactly why I make my purchases in person
Booked a train Amtrak refunded my money but you guys haven’t returned my money it’s been two weeks
fake warranty and unsafe data demand
it is a complete scam.
I paid extra for their "cancel for any reason without documents" because my son fell ill, i had to cancel it. Not only did they force me to send a medical report, but they also refused to refund my original Mastercard or even a credit in busbud wallet. Instead, they demanded my private bank information.
It got worse: the agent then demanded my full name, citizenship, place of birth, and full physical address. After forcing me to hand over this highly sensitive data, making me feel completely unsafe. they STILL refused to give me my refund or even a travel credit.
They take your money for fake protection and harvest your personal data. Avoid Busbud at all costs! I am now seeking legal action to protect my personal information.
I paid extra for their "cancel for any reason without documents" because my son fell ill, i had to cancel it. Not only did they force me to send a medical report, but they also refused to refund my original Mastercard or even a credit in busbud wallet. Instead, they demanded my private bank information.
It got worse: the agent then demanded my full name, citizenship, place of birth, and full physical address. After forcing me to hand over this highly sensitive data, making me feel completely unsafe. they STILL refused to give me my refund or even a travel credit.
They take your money for fake protection and harvest your personal data. Avoid Busbud at all costs! I am now seeking legal action to protect my personal information.
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Won’t be using again
I’ve used this app over 50 times but today it just decided it didn’t like my credit card. Between the god awful customer service and the useless ai chat bot, I will not be returning to the app.
