No Customer Service
I made a slight error while purchasing two tickets one of the names I put on my second ticket was incorrect. So I had only choice was to use the texting. Complete failure kept coming back saying we can’t find your ticket. Try this. Try that. I finally got frustrated and said I wanna talk to Customer representative. That is not available. Ended up having to cancel the entire trip fortunate. I bought the insurance had to eat the fee and then rebook the trip completely. You have human beings live agents to talk to support your business? Unacceptable.
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This service is a scam
I bought a ticket with this company and the bus station specified on the ticket did not exist. DO NOT PURCHASE WITH THEM.
Seat Selection Option
Good but it would be so much better if you would be given option to elect a seat based on availability. Several time
I board to find a half empty bus yet I’m seated far in the back or next to someone. It does not make sense.
I board to find a half empty bus yet I’m seated far in the back or next to someone. It does not make sense.
Busbud Bookings
Very convenient & user friendly with customer service support 24/7
Great service
I always use BusBud because they have never failed me. I always depart and arrive at my destination in time, lots of great options, comfortable seating, courteous drivers and a restroom in-situ. I prefer to bus than drive, that’s how good I’ve had it with BusBud!
Can’t sign in
Bought a ticket. Link in the email doesn’t open the app. Says something went wrong. Won’t let me sign up with google either… garbage.
Booking
Easy to use
PATHETIC ⚠️
Random hard to find addresses! Screw you Don’t use and support these brown losers & be careful it’s impossible to get refunded! It’s not in there policy, bus Canada can get screwed ‼️🔥🇨🇦
Busbud
Great and convenient app helps me book trips easy and smoothly.
Recomendo
Fácil e rápido
Response from developer
Muito obrigado pelo seu feedback! Ficamos felizes em saber que sua experiência foi fácil e rápida. 😊 — A Equipe Busbud
Extremely late
The bus picked me up from the station on time, however I was supposed to arrive at my destination at 11:15 AM and catch another bus at 11:45 and instead the bus did not arrive at its station until 12:06 making me miss my connecting bus and have to pay extra to get on a new bus. This bus was already insanely expensive and I was not happy that I had to pay even extra due to the bus being 50 minutes late!
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Don’t use this service
Like to take peoples money for the fun of it
⚠️
Don’t use and support these brown losers & be careful it’s impossible to get refunded!
Great app
Love it
Don’t use them
You can’t reach out to a live person to address the simple problem. Go to the bus website directly is better and cheaper
Will not issue refunds.
Will look for every possible work around to not give you your money back if you cancel a trip EVEN though I paid the extra money to have it available to be FULLY refunded. They will send you to different departments, email you back with AI when you SPECIFICALLY ask for a person. I will not be using this app again.
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SCAM
I got scammed by them, be careful and much better to deal with the directly
A New Adventure for JFK ..
Threw my license away; now it's the bus and fun different people ; OK !.. lets make it that Way!
Lives up to its name
The only way I book any trip when I go by bus !!
Excellent.
So easy and stress-free.
