Bad layout
It works great but when you pull up a screen to look at the explanation of various classes of seats or tickets you’re stuck there. The close -x- is up close to the battery icon on the phone and doesn’t work. So if you started a booking you have to close/star over as it is the only way back.
Terrible app. Terrible customer service
I booked a flex ticket and attempted to adjust my train. The app said there was an error and told me to contact customer service, which by the way costs per minute to talk to them. On top of that they did not rebook my ticket. They couldn’t speak English or Spanish. No wonder their economy is collapsing 😂
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Alex Rafa
Great app , easy to use.
👍🏼 experience
On time, clean
Rome to Florence
Eccellente!
