Highly recommend!
I’ve been using ivy pay for the past five years and it has been an easy, user friendly way to manage payments for my clients! Their customer support is so responsive and helpful as well!
Helpful & Useful in many ways.
Ivy Pay handles all the logistics of credit cards and medical cards easily with immediate alerts about the current process and accurate records for all. Also, easy to issue refunds if insurance changes. Love having an app that’s just for therapists and don’t mind paying their reasonable fee. Support is amazing, even for someone like me whose strong suit is not electronic savvy. I highly recommend this system.
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Great option for private practice
This has been an easy and affordable way to manage billing for my private practice. And great customer support!
easy to use - excellent service
I have used this as my payment platform for my small private practice for years and it works great. It's so simple to use and the one time i had a minor question about the app, someone from customer service replied to me within 10 minutes. Highly recommend!
Never switching to another platform!
I’ve been using Ivy Pay now for almost 4 years and haven’t considered switching once! My EHR gives me the option to charge clients via a built in platform, but the fees are much higher and I see complaints all the time about delayed deposits from that platform. Charging clients via Ivy Pay takes an extra 10 seconds of “work” and gives me peace of mind that my clients information is secure, I’m HIPAA complaint, my deposits will be seen in my bank account within 1-2 business days and that I’m paying the lowest rate!! The few times I’ve had an issue with clients receiving text messages Customer Support has been so responsive/quick with getting back to me and is always helpful, giving step by step directions to pass along to clients to troubleshoot and offering additional support if needed (it never has been because it’s always been an error caused by the clients phone, not Ivy Pay). 10/10 recommend the platform for any therapists/MH professionals considering it!!
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