I love Ivy Pay!
When I started my private practice in 2023, I wanted to ensure that the way my clients paid for sessions was HIPAA safe and had a BAA, and found Ivy Pay. I have used it since, and it has been very easy for me, and for my clients. The customer service is amazing, always has been. They are very responsive, caring, and helpful! Recently, I reached out to ask how to add a new state license I have gotten, and they told me how to do it (just open a new Ivy Pay account for that license with a new email address, and use my same phone no. Easy! I love Ivy Pay and highly recommend them to other mental health professionals!
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MSMaria Lucente Smith
Excellent app
Great all around payment processing app that is HIPAA compliant. Many options including to send a Good Faith Estimate with the bill. I had a question about where to find an itemized deposit, and customer service responded right away. Would def recommend.
MMcsperlingmd
Easy Peasy!
Ivy Pay is an easy simple way to charge clients for therapy! My clients love that it is encrypted and safe, and I love keeping a card on file for automatic charges after therapy. It is especially useful for therapists without front office staff to make payments more seamless and efficient. I highly recommend it!
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ACAngela M., MS, CCC-SLP
Complete lack of support/changes without notice
I was happy until I wasn’t. All of a sudden significant procedural changes are being made without notifying the consumer. Zero support!!! Terrible business practice!
LLAMeyer
Great app
This works exactly the way it’s supposed to. Also, the support is the fastest and most effective I’ve even experienced.
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