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Ivy Pay - Therapist app

Ivy Pay - Therapist app

Credit Card Processing

692 ratings
208 reviews
💼 Business
💰 Finance
Free

Details

Released
March 2, 2018
Updated
September 7, 2026

Features

Developer

I V Y Labs, Inc.
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Ivy Pay - Therapist app screenshot #1 for iPhone
Ivy Pay - Therapist app screenshot #2 for iPhone
Ivy Pay - Therapist app screenshot #3 for iPhone
Ivy Pay - Therapist app screenshot #4 for iPhone
iphone
ipad
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Reviews summary↘︎
⭐208
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📝6+ tags
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🔄4+ apps
Alternatives↘︎
❓5 answered
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📦~ in 3 weeks
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About

This app offers HIPAA-secure credit card processing specifically designed for therapists. It allows clients to securely store payment information, enabling easy and instant payments for services. The platform aims to simplify billing and ensure compliance for mental health professionals.

✓HIPAA-secure credit card processing
✓Client card on file storage
✓Tap-to-pay functionality
✓Instant direct deposits
✓Swipe-free payment processing
✓HSA/FSA card acceptance
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What users say about Ivy Pay

Reviews of Ivy Pay are mostly positive: the Business app is rated 4.5/5 from 692 App Store ratings. What users like most: easy to use, HIPAA compliant. Top complaints: issues with refunds and transaction disputes, delayed deposits. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🔒HIPAA compliant
  • 💰Reasonable fees
  • 👍Convenient for clients
  • 📊Helpful reporting features
  • ⚡Prompt customer service
  • 🤝Tailored for therapists

Negative things

  • 🐛Issues with refunds and transaction disputes
  • 🕰️Delayed deposits
  • 🔍Limited desktop/web interface
  • 📱Inconvenient for group practices
  • 💬Intrusive client notifications
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What's New in Ivy Pay

133.0

September 7, 2026

Thanks for using Ivy Pay! We're working hard to make the app faster, easier to use and more reliable. Update to the most recent version to enjoy the latest and greatest features. Here are a couple of the enhancements you'll find in the latest update -- * Your Ivy Pay app is faster and more reliable

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User reviews

Most RecentHighest RatedLowest Rated

Easy Peasy!

Ivy Pay is an easy simple way to charge clients for therapy! My clients love that it is encrypted and safe, and I love keeping a card on file for automatic charges after therapy. It is especially useful for therapists without front office staff to make payments more seamless and efficient. I highly recommend it!
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ACAngela M., MS, CCC-SLP

Complete lack of support/changes without notice

I was happy until I wasn’t. All of a sudden significant procedural changes are being made without notifying the consumer. Zero support!!! Terrible business practice!
LLAMeyer

Great app

This works exactly the way it’s supposed to. Also, the support is the fastest and most effective I’ve even experienced.
N3N8N8 323

Perfect for my business

What a relief, and a pleasure, to have an app that works without any glitches and that is such a user-friendly portal for both myself and my clients. The aesthetics are so clear and the program makes it easy to see payment history. Can’t imagine using anything but IVY!
Ssnow-joy

Works great!

I’ve used IVY for years. Easy for me and my clients, and only had one glitch (which was not the app’s fault) and customer service promptly offered a solution.
Zzpres1
See 203 more reviews

User experience

🐞

Reported Bugs

2 issues

Login/authentication issues

Bug

Unreliable text message notifications

Bug
✨

Requested Features

4 requests

Ability to edit client/transaction details

Feature

Integration with practice management software

Feature

More customization options for client experience

Feature

Faster deposit times

Feature

FAQ

What does Ivy Pay do?

Ivy Pay provides HIPAA-secure credit card processing specifically tailored for therapists. It allows clients to securely store their payment information, making it easy for therapists to charge for sessions using debit, credit, HSA, or FSA cards. The app aims to streamline the payment process and ensure compliance with healthcare regulations.

How does Ivy Pay ensure HIPAA security?

Ivy Pay is designed with HIPAA security in mind and guarantees compliance with a signed Business Associate Agreement. This ensures that client payment information is handled securely and in accordance with healthcare privacy regulations, providing peace of mind for therapists.

What are the key features of Ivy Pay?

Key features include secure client card on file storage, tap-to-pay functionality for easy charging, instant direct deposits that arrive as soon as the next day, and a swipe-free payment experience. It also accepts HSA and FSA cards, offering flexibility for clients.

Is Ivy Pay free to use?

Based on the provided information, the app is offered for free. There is no mention of subscription fees or in-app purchases for core functionality, suggesting it is a free service for therapists.

Who is Ivy Pay designed for?

Ivy Pay is exclusively designed for therapists and mental health professionals. It was co-designed with hundreds of therapists to address their specific needs in managing payments and billing, making it ideal for solo practitioners and larger practices alike.