Easy, Intuitive
Overall this app works well to control my Enhance M3 hearing aids. It is very intuitive and the learning curve is small. It connects with my hearing aids on multiple devices, both Apple and Android. The one thing it does not do is allow me to do is save my volume and sound equalizer settings so that when I pet the hearing aids in each morning they are set to my personalized settings. I have to raise the volume level of one hearing aid and change to the custom setting that I've saved each time.
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Upgrades
-Add a “airplane” mode maybe it would cancel all outside noise and allow only Bluetooth for movies
- charging case , add blue led light so when case is open one can see the aids.
-market share..add live translations, most other devices already provide this.
-hunters- allow noise cancellation while shooting most low dollar shooting aids do this.
- charging case , add blue led light so when case is open one can see the aids.
-market share..add live translations, most other devices already provide this.
-hunters- allow noise cancellation while shooting most low dollar shooting aids do this.
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Home
Will was very helpful getting me up and running.
Perfect
Love it, works perfect for my hearing aids, life is more alert
Great service
My 3rd year with these hearings aides. Still love them. The service is excellent. I was thinking I needed new hearing aids, instead of selling me new ones the suggested tuning these. It worked!
Need to review
Reviews like this are a waste of time. She it simple to call
Support is poor
My older model 406 stopped working in January. Support could not fix them so Inpurchsed the newest pair recently. They were work I g fine until last Friday when iPhone updated and Jabra subsequently forced an update and/or a “synch”. I called support who started a ticket. No follow up one week later. So I tried my old model which started working but without the app. This is now 9 months without consistently working hearing aids and basically no support. I am about to return the new model.
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So far so good
Just upgraded from enhance 200 to select M3 because of claims that they will greatly improve voice comprehension in noisy settings. Will report back after I try them out.
Poor app
On an iPhone 17 Pro Max, running the latest 26.6 iOS, this app needs serious help. Just one example: Jabra occasionally sends notifications that appear on my phone. When I click the notification banner, the app correctly opens, however it opens to a blank page! Quitting the app and reopening it, or even restarting my phone does nothing. When I check all tabs in the app, there is no message awaiting me. This has happened multiple times.
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App Feature Gone
The extra feature in settings is gone. I used the “Clearer” setting and now it’s stuck on Default, ever since the last update. They gave me things to try, but of course, they did not work. I reminded them it’s happened since the update. They finally admitted to the issue with no timetable to fix it.
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Cellular connection required
Must have cell connection to use. Then it streams large amounts of data and battery for your phone. Replacing as soon as possible.
Excellent!
Had them for about three months and absolutely love them! My biggest problem is that they are so comfortable that I forget to take them off before jumping in the shower. I have accidentally slept all night with them in as well.
Best ever
When ever someone asks about hearing aids I alway refer them to Jabra. I tell them of the excellent survive and how easy it is to work with the people a jabra. When I first purchased my jabra aids I was able to send them my prescription so tha they arrive immediately perfect. Best price there are other cheaper ones but non as good as jabra and it works with my iPhone so that I can hear my telephone , I can adjust it easily for when I’m at a concert or restaurant.
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Excellent Service Expert
Today I received replacement enhance select 500 hearing aids. I was unable to complete the pairing process. I called customer service and spoke to Caitlin. She was most patient and walked me thru the problem and resolved the issue quickly. She was very courteous and pleasant to speak with.
My total experience with Jabra has been wonderful.
My total experience with Jabra has been wonderful.
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App settings
Can no longer access App Settings - keeps telling me to try again later...
Support assistance.
Reconnected hearing aids to my phone with support help. Easily done! Thanks
Not happy.
I loved them when I first got them, but they quit working several times and sent reconditioned ones back. This happened three times. They quit working again and they want me to upgrade. I don’t want to spend more when the original ones have so many problems. Very disappointing because when they work, they are amazing.
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Better than expected!
The performance is as good as the ones a friend paid $6000.00 for. The app is easily navigated and the adjustments work. I needed longer wires. I had a zoom meeting with one of Jabra audiologists, she could see what I needed. It was shipped and I received it 3 days later. I changed them myself using the link to a how to video she sent me. All in all, a pleasant surprise. A great value!
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A Big Help
I have used my hearing aids for several years and they have made a significant improvement in my daily life. They have been easy to maintain and I consider them very reliable. I have recommended them to several of my friends and they have had the same satisfying results as I have.
Frustrating
I keep having problems or problems return. I’d rather talk to a person and get help changing or correcting problems. I’m spending too much on time making changes
