Inconsistent
When it works it’s fine. I like the earbuds themselves, but the app is not a reliable tool. A good example of what I’m talking about is that my left bud stopped working, but the app is set up in a way that cannot accept that fact - meaning it stops me from using the Right bud on its own. I literally had to hack the app to get it to allow me the honor of moving forward with a temporary (very necessary) setup. If the app were even close to being as good as the earbuds themselves Sony would have a real winner. In my humble opinion, the app should be scrapped and reconstructed from the ground up. They shouldn’t try to fix it, but rather start all over again - but do it right this time. They asked me for a review - so there it is. 🤓
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FFodZog
Frustrating
The app works fairly well but they’re forever making changes to it, then they require you to go through a login procedure which takes a variable amount of time. This is a mission critical system, if I’m in a meeting and I need to turn up my hearing aids I don’t wanna have to sit there for two minutes through login stuff. You’ll need to fix that pronto, or my next pair of hearing aids will not be Sony.
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BBootiesBaby
Thank you Sony!!
The new app is so much better thank you! Being able to see where fine tuning settings are is huge. No more guessing what you were set to. The app environment is very simple and takes only a few minutes to learn navigating. Everything seems to be there from the old version as well as the new.
TTimberwolfvt
Doesn’t work
Sony just updated their app but it doesn’t work! They are working on it but it’s been 5 days and still nothing. Don’t buy these hearing aids!!!
OOgyboy
App Update
The current update that has been performed. Sucks! I don’t have near The adjustments that I had prior to the update. The instruction say that you can adjust each year on your iPhone or iPad however, that is incorrect because when I click on adjusting the volume, it goes back to having to open up the app therefore it doesn’t work. I’m extremely upset with this change and at this time, I believe it has also altered my left hearing aid to the point where it does not work. Thanks for screwing up my hearing aids.
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SSSteve Schau
