I wish I could give the new app zero stars
They changed the app and it is now horrendous! I have the C-10s and I cannot find the speaker adjustment anywhere even though the video guide says it should be there. The only thing I can do on the app now is adjust the volume
Don’t make me log in every time!
I have mild hearing loss, so I only use this every so often. Each time I go out to eat with friends, it makes me log in and fiddle with the phone for 5 or 10 minutes before I can engage in conversation. The app has gotten much worse. I shouldn’t have to log in to adjust my hearing aids.
And now they’ve deleted the directionality function that used to let you aim the amplification toward the front! That was the best feature. I regret buying these hearing aids.
And now they’ve deleted the directionality function that used to let you aim the amplification toward the front! That was the best feature. I regret buying these hearing aids.
Show more
Terrible app
Was hopeful that the tab based improvement would help make adjustments easier, but the update now says I have a version of hearing aids that I do not own and crashes when I’m trying to make adjustments
Update crashes
The latest update crashes and is utterly useless. Why the change?
Aug 2026 update disaster
The app with controls for CRE20 updated with no warning. It’s terrible - and faulty. It seems to have lost prior settings. Worse, it now says I have CRE10 (I don’t) with no way to correct.
A prior problem is now worse. The app signs out (probably a timing out) and when it does I cannot use the app to adjust settings without logging in to account. Often? Only if I go through full-blown settings up (impossible without case). Going to an environment where I need to tweak reception (lower volume around noisy equipment of higher volume in classroom, etc), it has too often been signed out of account at inconvenient times.
This newest update is a disaster.
A prior problem is now worse. The app signs out (probably a timing out) and when it does I cannot use the app to adjust settings without logging in to account. Often? Only if I go through full-blown settings up (impossible without case). Going to an environment where I need to tweak reception (lower volume around noisy equipment of higher volume in classroom, etc), it has too often been signed out of account at inconvenient times.
This newest update is a disaster.
Show more
