They take your money and run!!!
I’ve had these hearing aids for 4+ years and their customer service/support is a JOKE!!! I’ve tried calling and trying to get help, well let’s just say after an entire day of trying to contact them and not being able to I gave up. I’ve left email messages to call me, good thing I wasn’t holding my breath!!!
Whole bunch of $$$ down the drain and haven’t used these for years!!!! Stay away!!!!
Whole bunch of $$$ down the drain and haven’t used these for years!!!! Stay away!!!!
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Pretty good overall. But.
The app works well, but there are a few annoyances. When I use the app it insists that I raise the volume on my iPhone so that it can communicate with the hearing aids using the speaker. I get that but there must be a way it can raise the volume programmatically when switching to the program and return the volume to the level it was at before it was raised wha. The program is pushed to the background. Also have an issue switching programs. It switches but when I return to the main screen it shows the previous program still active. It’s not, just an indicator issue.
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Poor customer service
The charger they sent has a 1 year warranty but 6 months in it does not work and they will not answer calls would be better to have replaceable batteries. Very disappointed
No Comparison to Amplifiers!
I wore amplifiers for two years before I was offered a reasonable price by hear.com.
When I got them I was amazed at the difference in quality. I truly love the Horizon hearing aids.
They pay for the audiologist visits for the first few months until everything is adjusted just right for me. I can’t imagine going back to the amplification method to hear.
When I got them I was amazed at the difference in quality. I truly love the Horizon hearing aids.
They pay for the audiologist visits for the first few months until everything is adjusted just right for me. I can’t imagine going back to the amplification method to hear.
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Carbon copy
The app and hearing aids are both the same as my prior Truhearing set,same manufacturer with different names😳
