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Jackery Home

Jackery Home

by Jackery

19 ratings
21 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

Released
April 28, 2024
Updated
September 23, 2026

Features

Developer

Jackery
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Jackery Home screenshot #1 for iPhone
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About

Manage and monitor your Jackery home energy storage devices remotely. View operating status, control modes, and upgrade firmware via cloud or Bluetooth connection. Share device access with family and friends.

✓Device binding and sharing
✓Remote monitoring and control
✓Cloud and Bluetooth connectivity
✓Change work modes
✓View operational statistics
✓Remote and direct device upgrades
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What's New in Jackery Home

2.11.1

September 23, 2026

Performance improvements and feature optimizations

User reviews

Most RecentHighest RatedLowest Rated

Meaningless

A completely useless app. There is no bluetooth.
WWastemytime6743

Response from developer

We apologize for the inconvenience. We would like to confirm your device model. Please note that this app is the Jackery Home APP and is only compatible with Navi2000 and Homepower 2000 Ultra. If your device is an Explorer, please download the Jackery APP. For any further questions, please send a message to hello@jackery.com.

Unusable if you download the wrong app

Asks for an email to send a verification code to for signing up but you just get a blank email, tried twice and the same thing happened.
As much use as a chocolate teapot.
Edit ok thanks for the response, that makes perfect sense now.
MMuttleysNuts

Response from developer

Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?

Don’t download this

This is not the app for your generator. It does not work at all. Had me give permissions and then didn’t work. Would not pick up my generator. Once I realized that it was not for the generator itself I deleted the app and had to go back and change all my permissions. Just make sure you get the right app for your generator.
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JJones918fay

Response from developer

Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?

Doesn’t support Explorer 5000 Plus???

I have a brand new Explorer 5000 Plus and Battery Pack 5000 Plus. This app can’t find either one of them. It wanted me to scan a QR code but neither the Explorer nor the Battery Pack have a QR Code on them. Each has a QR Code on the back of their instruction manuals but those don’t do anything. The Explorer 5000 is connected to both Bluetooth and the internet. Jackery - Please ditch the 2 horrible apps you have and spend the time and money it takes to create one easy-to-use, functioning app that will actually work.
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TBToe Banjo

Response from developer

Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?

Will not connect

I have downloaded the correct app for my new home power 3000. I have explorer boxes as well. The app doesn’t recognize a single one of my devices. I have scanned the QR code, scan the QR code on the cardboard box in which the device arrived, and entered the serial number manually. Still nothing. There is no Bluetooth recognition. The app is a joke. So far no support from Jackery. Waiting… My Home power 3000 does not charge using the solar saga 200 panels that came with it. And these are all new products. These are not refurbished. Unacceptable.
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FCFlat Rock Farm CT

Response from developer

Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again?

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FAQ

What does the Jackery Home App do?

The Jackery Home App allows users to manage and monitor their Jackery home energy storage devices. It provides functionalities such as viewing device operating status, remotely controlling the devices, changing their work modes, and accessing statistical data on their operation.

How can I connect my Jackery device to the app?

You can connect your Jackery device to the app through network configuration to link it to the cloud platform for remote management. Additionally, the app can connect to devices via Bluetooth for near-end monitoring and control.

Can I share my Jackery device with others?

Yes, the app allows you to bind your devices to your registered account and also share them with family and friends. This enables them to view and control the device's operations.

How do I update my Jackery device?

The app supports device upgrades through the remote platform, allowing for seamless updates without direct physical access. You can also perform device upgrades by directly connecting the app to the device.

Is the Jackery Home App free to use?

Based on the provided information, the Jackery Home App is available for free. There are no mentions of subscription fees or in-app purchases for its core functionalities.