Slow service
Maui lani location is slow.
Allergies!
Love the ease of ordering on the mobile app and seeing my bonus points for reward redemption. A very disappointed that I can’t indicate an allergy from mobile ordering. I would like to indicate that I have a gluten allergy and would like to request special precautions to avoid cross-contamination.
So glitchy
I can’t order a waffle even though I can order other items with a waffle in them. I won’t auto fill my phone number. And then even when I was trying to do the review and it said tell me more about your ordering issues, I couldn’t type into the box. The app sucks
Customizing
Can’t remove any items from a drink in the app. It only allows you to replace items
Ordering ahead doesn’t help
They start making the order when I get in the door no matter when I order. They say it’s because of the app. I ordered this morning at 7:38 and my order wasn’t ready until 7:51. There was no one else there before me.
Lies
Tell me if you don't have banana online one of the main parts . Want my money back
Great smile & service!
Awesome job Ali!
Great service
Great convenient service
Constant Survey’s Annoy Customers
I don’t understand why you would want to constantly annoy customers with a survey after every order.
Seriously!?!?!?
Seriously!?!?!?
Always login issues
Every time the app hasn’t update it forgets your login and password. If you need to reset your password, the reset email button never sends an email. So then you have to call to get a new password. And then you have to wait an hour for your account to unlock. This is Haile any efficient. At this point, I wish I just had a Jamba Juice membership card saved in my Apple wallet, so I didn’t have to use the app. Or I wish it was like the Starbucks app which actually works.
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why is there a fee for using an app?
ridiculous that they make up a fee just for using the app.
Gift card disappeared from my account
Had $50 in gift cards but I checked and they’re gone
Fix you app and hire me
I’ll fix your app or please just hire someone it’s been glitchy for about a couple years. Very minor but please adjust. Thanks have a great day
Antiquated
Rarely able to apply the rewards even though the order is eligible. Should be able to add a tip for the hard-working people behind the counter.
Limited Menu on App
It drives me nuts that the menu items available at the store, like a waffle bowl, are not available on the app.
Useless
Can’t add a payment method so app is worthless
Tired of forced tips
Tired of forced tips for workers conserving a table
The bestttt
I love yallll I order everyday literally
Love love
Great spot. Great customer service
Giftcard error
I checked out and there is a 2 giftcard limit (the checkboxes or disabled) Also when I checked out it repeated the same giftcard I selected then gave me an error.
