Jamba User Reviews

Customer Experience

Positive experience23.9% of reviews
Neutral5.7% of reviews
Negative experience70.4% of reviews

~ Based on 578 written reviews from the US App Store.

What users say

Is Jamba Safe?

Jamba appears safe based on user ratings. AppsHunter Safety Score for Jamba is 96/100.

This assessment is based on 127,621 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 127,621 App Store ratings for Jamba.

Is Jamba Legit?

Jamba appears to be a legitimate app. AppsHunter Legitimacy Score for Jamba is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love them smoothies

Every order is correct, staff is friendly and fast. One negative is your lids don’t fit right. They come off too easy. Not good when you’re driving.

Ok app

The app is functional with out any real issues but hounding me 4-5 times for a review while trying to place 1 order makes this a subpar experience.

Lincoln ave San Jose site

They didn’t honor happy hour items, didn’t have advertised items(on their wall)

They charge you for using their app

Charging customers a fee to use your app is wild. Strawberries wild.

App Error Great Service

I made substitutions, and the app transmitted that I wanted only the two ingredients. The assoc said it happens often, and remade the drink, which is great, but VERY wasteful. Hope that the app is fixed soon.

Work most of the day the time

Pretty good

Most useless I have seen

Ordered via the app. Reached the store for pickup. Was told they cannot make the order and asked me to request a refund via the app. App cannot do that. So basically they took my money and gave nothing for it and I don’t have a way to reach out to anyone

Online order

Quick and easy to order

Love Jamba Juice, hate the app

Seriously love the service and product, but the App is awful. Always issues with discount code. Plus there is a .35 surcharge per item. Today I was charged 75 cents… what the heck?? Mobil orders should be encouraged

Won’t accept a credit card

I tried to add two credit cards and each time thought it was a gift card and wouldn’t take it. So the app is useless to order ahead.

Poor Payment Management

This app is experiencing issues in adding other payment types. I literally had to pay with Apple Pay which was not going to be my first choice of payment.

Payment

You go to add a credit card and it says card added but then doesn’t give you the option to pay with the card you just added.

Always nice!

This place is always welcome me and makes me feel happy especially the manager!

Woot

Woot

Pro App

Easy going!

Promotions don’t apply

This is the 3rd time my promotions will not go onto my order and I am charged full price instead of the order promotional prices
There is nothing that can be done if you order ahead. It makes going to this place sucky

Easy to use

App is very easy to use. The awesome images make it easy to order.

just go in person

App constantly declines cards I know are valid and use every day. Extremely frustrating.

Wrong City on the app

The address is spelled wrong on the mobile app. This is totally unacceptable especially when I’m paying $.33 for a service charge for using this mobile app. Look at the way that the city of Pittsburg is spelled in California.

My Drink

My drink is not blended very well. There is white things inside my drink. I don’t know what it is. I have to eat soft foods. I cannot drink out of a straw right now. Because I had surgery. So they need to blend the drinks better. I’m eating my drink with a spoon.