My order
My order sucks!
Get Apple Pay
Get Apple Pay already or have your full menu on door dash.
Not great
The app doesn’t clearly display what ingredients are in the smoothies. What are they hiding?
Also, it charges you a fee just to use it. I don’t know any other companies that charge a fee for ordering on their apps. I’ll just order in person from now on.
Also, it charges you a fee just to use it. I don’t know any other companies that charge a fee for ordering on their apps. I’ll just order in person from now on.
App so bad it ruined the company
The app is so bad I actually stopped going to Jamba, they constantly scam you out of points and rewards.
Customer Service
I completely understand when short staffed you are multi tasking but you still have to have great customer service
Online shopping fees
Extra Service fees for online ordering - Seems they are opposite to all other companies where online shopping prices are same or maybe lower than in store. Jamba might be the outlier to charge service fees for using their own app. So they want more crowd standing in line at counter over freeing up checkout employees. Go figure.
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Help!
Your app is great…BUT- it doesn’t work if you are supplementing one fruit for another. Says it works, then it won’t let you add the drink.
Payment options
The app doesn’t let me pay with anything other than Apple Pay😠
App offers wrong store
I am in the parking lot for one store app picked a a store miles away from me and I am not going there
Jamba !
It’s great !!!!
App
Amazing easy to use
Slow service
Maui lani location is slow.
Allergies!
Love the ease of ordering on the mobile app and seeing my bonus points for reward redemption. A very disappointed that I can’t indicate an allergy from mobile ordering. I would like to indicate that I have a gluten allergy and would like to request special precautions to avoid cross-contamination.
So glitchy
I can’t order a waffle even though I can order other items with a waffle in them. I won’t auto fill my phone number. And then even when I was trying to do the review and it said tell me more about your ordering issues, I couldn’t type into the box. The app sucks
Customizing
Can’t remove any items from a drink in the app. It only allows you to replace items
Ordering ahead doesn’t help
They start making the order when I get in the door no matter when I order. They say it’s because of the app. I ordered this morning at 7:38 and my order wasn’t ready until 7:51. There was no one else there before me.
Lies
Tell me if you don't have banana online one of the main parts . Want my money back
Great smile & service!
Awesome job Ali!
Great service
Great convenient service
Constant Survey’s Annoy Customers
I don’t understand why you would want to constantly annoy customers with a survey after every order.
Seriously!?!?!?
Seriously!?!?!?
