Jassby User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral2.5% of reviews
Negative experience47.5% of reviews

~ Based on 80 written reviews from the US App Store.

What users say

Is Jassby Safe?

Jassby: Debit Card for Teens appears safe based on user ratings. AppsHunter Safety Score for Jassby is 88/100.

This assessment is based on 516 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.9% of ratings point to a safe experience
3.2% of ratings suggest some concerns
11.0% of ratings point to a risky experience

~ Based on 502 App Store ratings for Jassby.

Is Jassby Legit?

Jassby: Debit Card for Teens appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jassby is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really good

It was a really good app

Was great at the start but not now

It’s great if you don’t run into any issues with their app. My debit card that I used to fund the Jassby account expired, and I have not been able to get that fixed. It’s weird, and customer service is basically MIA.

Love this

They did a great job with this ❤️❤️❤️❤️❤️

Thiefs

Evil Corrupt theifs closed my account in 1 day after I opened it and took almost 800$ from me reason claiming “Inactivity” how could you be inactive if you created the account hours ago? They will not give you anything back It’s absolutely disgusting and disgraceful makes me sick to my stomach I am Warning every one to not use this company or service
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Looks great at the onset

APP is hard to navigate. I have tried adding a family member six times. Now it’s saying the email is already in use for his card. But it didn’t add him as a family member. Also, I can’t find the code for my banking to recognize the account. It isn’t clear cut.

Do NOT Download

Horrible Once I upload money into the account I have been unable to log back In !!!!! Please Do Not Download

Impossible to use

I cant ever use the debut cards with this account. Our transactions are always declined.

Review

Great app useful thru out teenage years

Good

Just a great app

Works great

Definitely a great app, we signed up and had 0 issues with transfers or customer support. Highly recommend

Response from developer

Hello, Thank you for updating your review. If you have further feedback about what you makes the app great for your family, please reach out to us at customersupport@jassby.com. We would love to hear from you!

Poor Service

Shortly after I loaded the account I was told my account was suspended and was asked to provide some documents to verify my identity. No big deal, this happens with other banking apps I’ve heard. I submitted the documents and was told my identity was successfully verified, but my debit cards still didn’t work anywhere and I couldn’t add to Apple Pay. Asked for help adding it and provided screenshots, they responded by shutting the account down. Makes it easy in determining if this is a good app to use for my family or not (spoiler alert: it’s not).
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Jassby is exceptional

Jassby is an exceptional debit card for kids that makes managing allowances a breeze. As a parent, I love that I can instantly transfer funds and set spending notifications and limits all from their user-friendly app. Within minutes, my daughter had her stylish card ready to swipe or tap.

She immediately started using it to pay for her snacks and activities with friends. The real-time notifications give me peace of mind always knowing her spending. An added plus is that Jassby has partnered with some of her favorite brands to offer discounts and cashback rewards when she shops with her card.

Overall, the Jassby debit card provides an unparalleled experience for parents to conveniently manage allowances digitally while teaching financial responsibility. I highly recommend Jassby as the perfect first spending card for tech-savvy kids.
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Response from developer

Hello, Thank you for your review. Great to hear that the Jassby app has been so beneficial to your family! We are continually working toward improving the app to fit the needs of our families. If you have any feedback to share, we would love to hear from you. You may contact us directly at customersupport@jassby.com. -Jassby Customer Support

great app

I personally love this app it helps me keep track of my money

Response from developer

Hello, thank you for your review. We are glad to hear that the Jassby app is so helpful to you. If you have specifics you would like to share, please feel free to post them here, or contact us directly at customersupport@jassby.com. We would love to hear from you!

Do not purchase

The customer service is terrible. You have to go through so many hoops to take care of business and the fees are worse. Plus they are hidden. It’s so not worth it. Look into Cash App, Venmo and other services before this one.

Nice

Nice app i kept losing my card tho

Low security

My son’s card got hacked and jassby did not seem to pick up on it the outrageous charges. I do not recommend this app. to anyone. It is safer to set- up a kid’s account through your own bank

Not bad, but customer service could have been better

Left bad review before, but they fixed the problem (fraudulent transaction). Otherwise no issues My kids like their credit cards.

Response from developer

Thank you for updating your previous review. We are glad to hear that the issue was resolved and that your kids are happy with their Jassby debit cards. If you need in help in the future, please reach out to us at customersupport@jassby.com for prompt assistance. -Jassby Customer Support

Easy to use

I will recommend this to all my friends and family!!

Response from developer

Hello Mellie, Thank you for your positive review and your recommendation! If you have further details/feedback, we would appreciate hearing from you. You may contact us directly at customersupport@jassby.com. -Jassby Customer Support

Just what I needed!

Easy download, and sign-up process! We can easily see the balances of all our accounts.The virtual debit card worked at our favorite spots. I’m excited to start using more of the advanced features.

Best card for preteens & teens

We absolutely love this card for our daughter. So easy to use & monitor.

Response from developer

We are glad to hear that the Jassby app is working so well for your family. We would love to receive additional feedback from you; features you find most useful as well as features you would like to see added. If you have further information to share, please send it to us at customersupport@jassby.com. Thank you!