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JCPenney – Shopping & Coupons

JCPenney – Shopping & Coupons

Shop clothes, shoes & bedding

519K ratings
666 reviews
#136 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • October 5, 2014
  • August 20, 2026

Features

Developer

Penney OpCo LLC
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JCPenney – Shopping & Coupons screenshot #1 for iPhone
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JCPenney – Shopping & Coupons screenshot #5 for iPhone
JCPenney – Shopping & Coupons screenshot #6 for iPhone
iphone
ipad
📈no. 136
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Reviews summary↘︎
⭐666
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❓5 answered
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📦~ in 2 weeks
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About

Shop for a wide variety of clothing, shoes, jewelry, and home goods with access to deals and coupons. Features include in-app purchasing with in-store pickup options, price checking, and personalized fit recommendations. Manage your JCPenney credit card and save favorite items for later.

✓Shop apparel, shoes, and home goods
✓In-app purchasing with same-day pickup
✓Price check feature
✓True Fit size recommendations
✓Save coupons to wallet
✓Push notification for deals
✓Manage JCPenney credit card
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What users say

Summarized from real user reviews of JCPenney. Based on 519K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

  • 👍User-friendly app
  • 🚀Fast and responsive
  • 💳Convenient in-app purchases
  • 💳Rewards program integration
  • 🛒Seamless in-store pickup

Negative things

  • 🐛Buggy and unstable
  • 🔍Poor search functionality
  • 🤷‍♀️Inconsistent user experience
  • 💰Nonrefundable fees
  • 🤬Terrible customer service
See all reviews
+1

What's New in JCPenney

11.49.2

August 20, 2026

Enjoy an even more rewarding shopping experience at both JCPenney and Aeropostale. You can now earn rewards when shopping at either brand and redeem those rewards across both, creating a more seamless loyalty experience whether you shop online or in-store. Online, be sure to sign in to your rewards account to take advantage of these new benefits. We’ve also made general bug fixes and performance enhancements, along with continued updates to deliver a smoother, faster shopping experience.

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Charts

Top Free

📈 136+2

Shopping

This app rose +2 positions in Shopping chart.

Last updated on August 22, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Total Frustration

Awful
Shameless213Shameless213

Easy shopping

Love to shop on JC Penny’s
Excellent clothes for my kids, grandkids and great grandchildren
Jerri GrandmotherJerri Grandmother

Store pick up only no curbside

They state that they offer curbside. I went to do my curbside pick up performed all the tasks on the app as required. Then after 15 minutes it auto canceled. So I did I’m the request again. Again after 15 minutes it auto canceled again! So I u loaded the kids and drudged into the store. The 2 women at the counter were just talking and took their slow time to acknowledge I was even in line. When the employee processed my pick up order the individuals on the walkie talkie started talking about curbside pick ups. Did anyone get the curbside call. The response was no they canceled! OMG I hope they were not talking about me. The only reason I even shopped at JCpenney is because I needed a uniform top for my daughter. You can bet I placed an order from French toast and kohls for delivery so I do not have this issue again. This store is definitely going down hill fast. Service is very poor.
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TKennedy@1TKennedy@1

App up date

Just updated the app
Abaolutely nothing works
Pulls up items and freezes on pictures, when tapped blank screen
Turned phone off and back on
Nkk4Nkk4

Locked account

Raya Zephyr Pax-Hall
rayazephyrpaxhallrayazephyrpaxhall
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Featured on

Shopping Apps for Back‑to‑School

Aug 20, 2024

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User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Incorrect item availability information

Bug

Shipping and order tracking issues

Bug

Account login and password problems

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improved search and filtering

Feature

Better in-app notifications

Feature

Ability to manage rewards and account details

Feature

FAQ

What can I buy on the JCPenney app?

The JCPenney app allows you to shop for a wide range of products including dresses, shoes, jewelry, apparel for him, her, and kids, as well as home basics and decor. You can also find makeup and other accessories.

How does the in-store pickup feature work?

You can quickly find products you need, purchase them directly within the app, and then pick them up the same day at a JCPenney store. Contactless curbside pickup is also available for added convenience.

Can I save coupons and deals on the app?

Yes, you can save weekly coupons and rewards directly to your in-app wallet. These saved coupons can be used when shopping within the app or presented to a JCPenney associate in-store by showing the barcodes.

Does the app offer personalized sizing?

The app features a True Fit tool that provides personal fit and size recommendations for every style you consider. This helps ensure you find the right size for your apparel purchases.

Is the JCPenney app free to download and use?

The JCPenney app is free to download. While the app itself is free, it facilitates in-app purchases for products and may display advertisements.