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JCPenney – Shopping & Coupons

JCPenney – Shopping & Coupons

Shop clothes, shoes & bedding

519K ratings
724 reviews
#136 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • October 5, 2014
  • September 30, 2026

Features

Background Location Access

Developer

Penney OpCo LLC
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JCPenney – Shopping & Coupons screenshot #1 for iPhone
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JCPenney – Shopping & Coupons screenshot #5 for iPhone
JCPenney – Shopping & Coupons screenshot #6 for iPhone
iphone
ipad
📈no. 136
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Reviews summary↘︎
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❓5 answered
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📦~ in 2 weeks
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About

Shop for a wide variety of clothing, shoes, jewelry, and home goods with access to deals and coupons. Features include in-app purchasing with in-store pickup options, price checking, and personalized fit recommendations. Manage your JCPenney credit card and save favorite items for later.

✓Shop apparel, shoes, and home goods
✓In-app purchasing with same-day pickup
✓Price check feature
✓True Fit size recommendations
✓Save coupons to wallet
✓Push notification for deals
✓Manage JCPenney credit card
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What users say

Summarized from real user reviews of JCPenney. Based on 519K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

  • 👍User-friendly app
  • 🚀Fast and responsive
  • 💳Convenient in-app purchases
  • 💳Rewards program integration
  • 🛒Seamless in-store pickup

Negative things

  • 🐛Buggy and unstable
  • 🔍Poor search functionality
  • 🤷‍♀️Inconsistent user experience
  • 💰Nonrefundable fees
  • 🤬Terrible customer service
See all reviews
+1

What's New in JCPenney

11.52.0

September 30, 2026

Enjoy an even more rewarding shopping experience at both JCPenney and Aeropostale. You can now earn rewards when shopping at either brand and redeem those rewards across both, creating a more seamless loyalty experience whether you shop online or in-store. Online, be sure to sign in to your rewards account to take advantage of these new benefits. We’ve also made general bug fixes and performance enhancements, along with continued updates to deliver a smoother, faster shopping experience.

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Charts

Top Free

📈 136+8

Shopping

This app rose +8 positions in Shopping chart.

Last updated on October 3, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Annoyed

Inconsistent in sending orders. Packages arrive damaged and you charged me interest on my refund. Ridiculous!!
AleveiatorAleveiator

Charged my card twice

Unless you want your card charged twice, don’t buy from the online app. Now I have to go to the bank to dispute the charge
Vixenne01Vixenne01

Love Penney’s

Been customers since the early 70’s. They never disappoint. Love their products, prices, easy returns and customer service!
Mare422Mare422

Rude

I was JCPenney in Fort Smith Arkansas today and the first time the checker was so rude to me and my daughter. Normally everyone one is so nice and helpful but not today
ShopdayShopday

The best

Excellent service, great delivery service.
Nonel0.Nonel0.
See 719 more reviews

Featured on

Shopping Apps for Back‑to‑School

Aug 20, 2024

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User experience

🐞

Reported Bugs

4 issues

App crashes frequently

Bug

Incorrect item availability information

Bug

Shipping and order tracking issues

Bug

Account login and password problems

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improved search and filtering

Feature

Better in-app notifications

Feature

Ability to manage rewards and account details

Feature

FAQ

What can I buy on the JCPenney app?

The JCPenney app allows you to shop for a wide range of products including dresses, shoes, jewelry, apparel for him, her, and kids, as well as home basics and decor. You can also find makeup and other accessories.

How does the in-store pickup feature work?

You can quickly find products you need, purchase them directly within the app, and then pick them up the same day at a JCPenney store. Contactless curbside pickup is also available for added convenience.

Can I save coupons and deals on the app?

Yes, you can save weekly coupons and rewards directly to your in-app wallet. These saved coupons can be used when shopping within the app or presented to a JCPenney associate in-store by showing the barcodes.

Does the app offer personalized sizing?

The app features a True Fit tool that provides personal fit and size recommendations for every style you consider. This helps ensure you find the right size for your apparel purchases.

Is the JCPenney app free to download and use?

The JCPenney app is free to download. While the app itself is free, it facilitates in-app purchases for products and may display advertisements.