Online shopping and store pickup
It’s not what I expected. Slow service if you select store pickup and the curbside pickup is not available or slow at all time.
YYou—me
The app doesn’t work is the credit card is a scam don’t fall for it!
So once you get your credit card paid off, they will send you a piece of mail, and then they will charge your credit card that has a zero dollar balance. Yeah, they’ll charge you two dollars for them having sent you a mail and then when you don’t pay it off for that two dollars, they will overdraft you for $30 plus interest late fees. and make it nearly impossible to completely close out that card and I can see a lawsuit in the future. and I’ll be happy to sign up for that class action lawsuit.
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JGJcp < Goodwill
App is good but…
The app is easy to navigate but is missing some basic functionality Penney’s competitor apps have. The primary missing feature is that it isn’t tied into instore customer shopping and purchases My orders does a good job showing online orders and can make instore returns less painful. But it shows NO record of instore purchases. There is no way to tie instore purchases to my account
Penney’s has also started carrying a lot of brands that are not sold in stores. However selecting all the filter options so you can see what is in the store is cumbersome.
Penney’s has also started carrying a lot of brands that are not sold in stores. However selecting all the filter options so you can see what is in the store is cumbersome.
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AAcsb11
JC Penny Customer Service are liars and thieves
they are refusing to issue a refund for a gift card and lied to be multiple times on the phone about who can help. after 3 hrs on the phone the extremely incompetent customer service team has done nothing for me. horrible leadership and even worse customer service staff.
Sshort4977
No Apple Pay
I tried Apple Pay and it defaulted to my credit card and said my debit cards were not available. If you don’t take Apple Pay for all cards, don’t put it on the website. It’s hard to trust companies these days.
GGcole63
