Excellent app
It’s definitely a lifesaver when you aren’t able to go to the ER, your PCP, or urgent care. I’ve had an awesome experience with this service every time I’ve tried it.
Errors
Two appts made by using my chart and both were cancelled because they were not in Philadelphia I have no option to pick city or state
Its not responsive
If the app direct me to another app like setting i have to go back redo the whole process on the app again over and over
Unable to accept payment.
That’s it. It’s not working
Trouble with login
This app isn’t recognizing my username or password even though I just changed it through the app! It’s fine when it works, but this is ridiculous.
New update, no changes
Still doesn't remember password. Still charges $59 when copay is $5.
The app quits every time I try to schedule a visit
Don’t use it don’t waste your time
Great!
I’ve already used this app a few times this year and the doctors are so helpful each time. This has been a game-changer during Covid and makes me feel so much safer than visiting a doctor’s office and risking virus exposure.
Highly recommended
App works well with no problems thus far. I’ve been using it for a few months while covid has been in full swing. The TeleDoc portion of this app works works great and has minimal wait times. You can view all of your past visits and look at your doctor notes. Downloading the my chart app is very helpful to view all of your test results from bloodwork or procedures done In the past.
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Fractured Sternum
Staff acted quickly to advise ER for potential bleed behind sterna fracture
You never connected with me
My review of this app s that it it quite Poor. I’ve waited over 20 minutes and no one connected with me please call me back 609 224 6699. Thank you
Highly recommend
I used JeffConnect twice this year and I love it! I think it’s great issues of concern and questions. Initially I was like,”How can they check me out over the phone?”... When the doctor popped up on my screen, I felt like we were in the same room. It is a personal experience and she was as able to handle my concerns quick and professional.
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Wonderful
So easy to use. And a great way of accessing a physician 24/7.
Big hassle just for follow up visit
Too much trouble getting in to site.,customer service not very helpful. Making contact with Dr. timely . Not much different than phone except added aggravation.
No point in making an account
Downloaded for my grandma to use, the app immediately deleted the account after it was made, tried a different email, same thing happened. Tried to reset password, says the email isn’t connected. Fix please, some people need their prescriptions.
Saved me time and money
Genius
Time saving patient based care
This app allowed me to see a Dr. without having to take a day off from work or rearrange my busy work/life schedule. I was having some sharp pains in my upper abdomen/lower chest region. I logged on the app filled out my initial intake and was able to see a Dr. within 10mins. The Dr. assessed my symptoms with a few questions and gave me some much needed recourse. Great app that saved me time and money!
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Best experience
I highly recommend JeffConnect. Used it in July, explained my symptoms and was diagnosed in minutes. It did help that dr was able to pull up my electronic medical records. Used again last night for another issue and explained symptoms. I already knew what it was and dr agreed after reviewing my EMR. Electronically sent a prescription to cvs and I was able to get that in minutes. Both physicians I interacted with were caring and professional
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Useless
Don’t waste ur money, all they do is tell u to go to the ER for everything!
Terrible customer service
Great idea, but the customer service is literally a nightmare. Still waiting for my $40 back I shouldn’t have had to pay.
