IBX vs JeffConnect

Access health information on-the-go, wherever you are from your Independence Blue Cross health plan. Download the latest updates to experience: • Improved Navigation – Easily access claims, benefits and more. • Optimized Home Screen – View important features with the updated home screen. • Mobile-friendly ID Cards – Utilize your ID cards on-the-go with our updated interface. • *New - Choose or update your PCP and add to your care team in just a few taps. • *New - Easily update your profile, personal details, and communication preferences.

Want to see a doctor now? Within minutes, we will connect you with a doctor so that you and your loved ones feel better, faster. Download the JeffConnect app for free. For life’s unexpected illnesses and injuries, JeffConnect allows you to schedule a video visit with a doctor around your lifestyle or availability. You can use JeffConnect whenever you want, but more specifically during unforeseen injuries or health issues, after your doctor’s office has closed, when traveling, or when you have transportation problems or mobility issues. We can help with many problems. Some examples include: • COVID-19 • Allergies • Asthma • Bronchitis • Cold, Flu & Cough • Ear Infection • Headache • Insect Bites • Joint Aches • Nausea • Pinkeye • Rashes • Sinus Infection • Sore Throat • Sprains and strains • UTI and more! Our physicians will diagnose, advise, and recommend the best treatment solutions for your condition. You can also use JeffConnect for your children. Use JeffConnect from the comfort of your home or the convenience of your work. JeffConnect travels with you on your vacation too. Privacy is extremely important to us, so JeffConnect ensures that your visit is secured and HIPPA compliant. * This Service is not intended for emergencies. If you are experiencing an emergency, call 911 immediately.