IBX vs MyCHOP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IBX
Access your health plan information from Independence Blue Cross on your mobile device. Easily view claims, benefits, and use mobile-friendly ID cards with an optimized interface for on-the-go access.
- Access health information on-the-go
- View claims and benefits
- Optimized home screen
- Mobile-friendly ID cards
- Improved navigation
Read full descriptionHide full description
Access health information on-the-go, wherever you are from your Independence Blue Cross health plan. Download the latest updates to experience: • Improved Navigation – Easily access claims, benefits and more. • Optimized Home Screen – View important features with the updated home screen. • Mobile-friendly ID Cards – Utilize your ID cards on-the-go with our updated interface. • *New - Choose or update your PCP and add to your care team in just a few taps. • *New - Easily update your profile, personal details, and communication preferences.
MyCHOP
Manage your child's healthcare with this portal. Schedule appointments, conduct video visits, message providers, and access health records including medications, immunizations, and test results. Track health data and complete questionnaires.
- Schedule appointments
- Video visits
- Message providers
- Prescription refills
- Access health records
- Track health data
Read full descriptionHide full description
MyCHOP is the online patient health portal for patients and families of Children's Hospital of Philadelphia (CHOP). Schedule appointments with your child’s pediatrician, or schedule in-person or video visits with a growing list of pediatric specialists. Use your phone’s camera to attend video visits with your child’s provider. Send messages to your child’s provider and request prescription refills and referrals. You can also access a current list of your child’s medications, immunizations, allergies, physician-released test results, growth charts, as well as a health summary and your account billing summary. Complete history Questionnaires. Track My Health features allow patients enter data manually onto the MyCHOP app through Apple HealthKit. Data is not received through Apple Health and wearable devices.
Screenshots
Verdict
The clearest difference is review sentiment: MyCHOP at 66% against IBX's 17%. MyCHOP also leads on rating (4.8 vs 4.3) and ratings volume (1.8K vs 557). IBX's advantage is iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyCHOP holds the better App Store score, 4.8 against 4.3. Both are backed by a comparable volume of ratings — 557 and 1.8K respectively. Written reviews point the same way: 17% of IBX's written reviews are positive against 66% of MyCHOP's.
IBX ships an update monthly, MyCHOP every 2 months. Both last shipped on September 24, 2026.
| Parameter | IBX | MyCHOP |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (557 ratings) | 4.8 (1.8K ratings) — better |
| Positive reviews | 16.7% of reviews | 65.5% of reviews — better |
| Number of ratings | 557 | 1.8K — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, Apple Watch — better |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 438 MB | 187 MB |
| Age rating | 12+ | 17+ |
| Developer | Independence Blue Cross | The Children's Hospital of Philadelphia |
Customer experience
IBX
MyCHOP
User reviews
IBX
From 557 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Intuitive navigation
- 💡 Helpful wellness resources
- 🚀 Improved app performance
Room to improve
- 🐛 Frequent crashes and bugs
- 🔒 Login and authentication issues
- 👎 Difficult to find information
- 👎 Unreliable app functionality
MyCHOP
From 1.8K App Store ratingsWhat we love
- 👍 User-friendly app
- 🚀 Convenient and easy to use
- 💡 Helpful for managing appointments and medical records
- 👍 Great for communication with care team
- 🚀 Comprehensive and informative
Room to improve
- 🐛 Billing and payment issues
- 🐛 Scheduling and appointment problems
- 🐛 Connectivity and login issues
- 🐛 Limited functionality compared to expectations
Bugs and requests
IBX
Reported bugs
4 issues- Login screen freezes
- Cost estimate tool not working
- Unable to add ID card to wallet
- Inconsistent app performance
Requested features
4 requests- Add biometric login options
- Improve claims and billing features
- Enhance provider search capabilities
- Integrate seamless in-app payments
MyCHOP
Reported bugs
3 issues- Inability to access billing and payment features
- Crashes and server connection errors
- Inconsistent login and Face ID functionality
Requested features
3 requests- Option to reschedule appointments within the app
- Ability to directly add appointments to personal calendar
- Improved billing and payment functionality
In-app purchases
IBX
No in-app purchases
MyCHOP
No in-app purchases







