Jeton Wallet User Reviews

Name: Jeton Wallet - global payments
Rating: 3.45455 (44 reviews)

Jeton Wallet - global payments

LA ORANGE LIMITED

💰 Finance

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This wallet is a scam

I can’t withdraw my money from this wallet and now i saw a transaction that all of my money was withdrawn by the system of this wallet. If you don’t want to lose your money then don’t use this wallet.

PS0200

2 years ago

Flawed

have a problem trying tranfer money to the app I have talked to CS and can’t fix it or don’t understand the issue or don’t want to fix Their only advice is uses different phone browser or basically not the app🤷‍♂️ This option makes the app unusable I did all recommended even redownload on a different phone the issues persists all in all a good app BUT BECAUSE IT DONT WORK I am forced to use another app VERIFIED USER

timmy469

2 years ago

Frustrating Verification Process

My experience with their verification team has been frustrating. Despite submitting all the required documents as per their guidelines, my verification requests have been repeatedly rejected for reasons that seem arbitrary and nonsensical. Each time I provide what is asked, I am met with another rejection citing a new, vague issue. This endless cycle of submitting and resubmitting documents without any clear guidance or transparency from the team is both time-consuming and exasperating. The customer service response has been slow and unhelpful, often providing generic responses that do not address my specific concerns. As a result, my ability to use the wallet efficiently has been significantly hindered. I hope Jeton Wallet can improve its verification process to be more transparent and customer-friendly, allowing users like myself to use the platform without unnecessary delays and frustration.

Sna-hm

2 years ago

My wallet

I am impressed with this wallet very fast withdraws safe to use easy to understand I highly recommend it

Lick2love

2 years ago

Stupi

Never processes cash out

owatokunmi

2 years ago

So grateful

I have absolutely nothing to complain about this platform. They are fantastic and customer service is amazing

œmžž

2 years ago

12 gündür bekliyorum

12 gündür para çekmeyi bekliyorum müşteri hizmetleri robot gibi parayı alabilirsem asla kullanmayacağım böyle yaparsa bir adım ileri gidemezler kendi hataları olduğu halde beni bekletiyorlar

Sksksksknssjjsks

2 years ago

Response from developer

Bizimle iletişime geçtiğiniz için teşekkür ederiz. Endişenizi anlıyoruz ve yaşadığınız rahatsızlık için özür dileriz. Bazı durumlarda, bankaların veya finansal kuruluşların işlem süreleri gibi çeşitli faktörlerden dolayı çekimlerinizin hesap özetinize yansıması birkaç gün sürebilir. Bu süreçte gösterdiğiniz sabır ve anlayış için teşekkür ederiz. Jeton deneyimini sizin için mümkün olduğunca sorunsuz ve keyifli hale getirmek için elimizden gelenin en iyisini yapıyoruz. Hatırlatma: Bu platform, resmi müşteri hizmetlerimize başvurmanın yerine geçmez. Yanıtlarımız genel rehberlik niteliğindedir ve belki de sizin özel durumunuzu ele almamış olabilir. Kişiselleştirilmiş yardım için lütfen doğrudan müşteri hizmetlerimizle iletişime geçiniz.

Fraudeur

Ils sont juste des fraudeurs cet application
Ils m’ont triche sur mon argent j’ai fait un depot et j’ai rien reçu je lui a donné les informations de transaction interac

Luuxoanass

2 years ago

Response from developer

Thank you for reaching out to us. We are sorry to hear about the inconvenience you are experiencing. To better assist you and provide a more personalized solution, we kindly ask that you send an email to team@jeton.com detailing the issue you are facing. Our customer support team is dedicated to ensuring a smooth and positive experience for all our users, and they will be more than happy to help resolve this matter for you. Please rest assured that your concerns are important to us, and we are committed to providing the support you need. Reminder: This platform is not a substitute for contacting our official customer support. Our responses are general guidance and may not address your specific situation. For individualized assistance, please contact our customer support team directly.

Withdrawal is very slow

Fix your withdrawal process. It is frustratingly slow. I chose bank withdrawal. It has been 2- business days. Still have not received my money. Very frustrating

Mickinet Systems

2 years ago

Response from developer

Thank you for reaching out to us. We understand your concern and apologize for any inconvenience you may have experienced. In some instances, withdrawals can take a few days to reflect on your statement due to various factors such as processing times by banks or financial institutions. However, if you have not received the funds within five business days, we kindly request that you provide us with a bank statement showing your name, banking details, and all transactions from the date you requested the transfer until today. This information will help us investigate the issue further and ensure that your funds are processed correctly. Please do not hesitate to contact our customer support team. They are available and ready to assist you with any concerns or queries you may have. Thank you for your patience and understanding. Reminder: This platform is not a substitute for contacting our official customer support. Our responses are general guidance and may not address your specific situation. For individualized assistance, please contact our customer support team directly.

Cool

Jman77777777

2 years ago

Response from developer

Thank you for your time and leaving us 5* review!! This means a lot to us, we are glad that you enjoy your experience with Jeton Wallet, we continue to improve your experience further!

Poor and useless app ( Scam)

Very useless app. Not recommended. Withdrew money with all the method and it ended up failing after waiting for days. They are scam. Don’t use it

Scamapp2222

3 years ago

Response from developer

We are sorry to hear about your experience with Jeton. We take every feedback extremely seriously and want to assure you that integrity and trustworthiness are core values of our business. We have been providing good service to more than 1 million customers for more than 5 years. We encourage you to reach out to our customer support team directly so that we can gather additional details about your situation and work towards a resolution. Your feedback is invaluable to us, and we are committed to providing a safe and reliable service for all our users. Reminder: This platform is not a substitute for contacting our official customer support. Our responses are general guidance and may not address your specific situation. For individualized assistance, please contact our customer support team directly.

SCAM and a waste of time

Too much hassle to withdraw your own money you deposited since they cannot accept and form of verification lol

Ooooooooooooooo74738382

3 years ago

Response from developer

Thank you for bringing this to our attention. We understand your concerns and we're truly sorry for any inconvenience caused. I would like to assure you that our team is working tirelessly to review each and every account as diligently as possible. Every document you provide is incredibly important to us, and we're doing everything in our power to ensure that all verification processes are followed accurately. We appreciate your patience and understanding during this time. Rest assured that we're doing our utmost to make the Jeton experience as smooth and enjoyable as possible for you. Reminder: This platform is not a substitute for contacting our official customer support. Our responses are general guidance and may not address your specific situation. For individualized assistance, please contact our customer support team directly.

Avoid App if not Avoid VITALIIA

I wish I could just post screenshots here, they end chats concerning withdrawal issues very quickly. Withdrawals take forever that is if they come at all. I have made 3 withdrawals of $204.80, $300 and another $300 it’s been more than a week now I still haven’t received any of the 3 withdrawals and one of them even shows “Approved” “transaction completed” yet I can’t find it anywhere in my bank statement. Yet they refuse to reply me. One customer care rep named “VITALIIA” is extremely rude for no reason. And notorious for ending chats abruptly and asking ridiculous questions.

BBiobele

3 years ago

Response from developer

Thank you for taking the time to leave a review. If you get in touch with us via kyc@jeton.com or our live chat, we can help you better.

Withdrawal

Trying to verify my account for over weeks not working now the block the account thank goodness the money in it not upon to 15$

Richie 123 nanna

3 years ago

Response from developer

Thank you for taking the time to leave a review. Please get in touch with us through live chat support on our website https://bit.ly/3DG6EE8 so we can help you better.

Missing money

Deposited $50 Euros over a week ago have jumped through hoops to find it. I tend to think it’s a scam. No more codes screen shots. Where is my money?

Micky4me

3 years ago

Response from developer

Thank you for your time to submit a review. We would like the opportunity to talk and investigate your feedback further, due to privacy regulation we cannot discuss the details here. Please get in touch with us through live chat support on our website https://bit.ly/3DG6EE8 so we can help you better. Thank you for your cooperation and understanding

Verification

I’ve sent proof of verification and they haven’t checked it in 3days. However, when I check with customer service they can look and tell me when my photo is not eligible but can’t verify it for me🤦🏽‍♂️🤦🏽‍♂️.

hggffvgffaddth

3 years ago

Response from developer

Thank you for taking the time to leave a review about your experience with Jeton Wallet! If you get in touch with us via kyc@jeton.com or our live chat, so we can help you better.

KYC

Take forever to be verify and poor communication

Mik sal

3 years ago

Response from developer

Thank you for taking the time to leave a review about your experience with Jeton Wallet! If you get in touch with us via kyc@jeton.com or our live chat, so we can help you better.

Using your balance

In all it’s a wallet that’s starting to become accepted in quite a lot of different areas, yes it works but a big factor I constantly find myself having to deal with when it should not ever exist is being able to use your whole balance and find that although the funds are in your wallet the vendors and or the payment process for connecting to your wallet will tell you you have I sufficient funds and you will have to keep reducing the payment amount until it’s accepted, a good quick example is this - you deposit the min $10 to your wallet you have the balance of $10 you will not be able to use the whole $10 as it will say insufficient funds , I just deposited the min $10 had $1.20 in the wallet so total $11.20 it won’t even make the $10 payment I deposited to do so now to use it I will need do the min deposit again being another $10 making a total of $21.20 to do the $10 payment , super frustrating annoying and inconvenient

XCYTAH

3 years ago

Response from developer

Great app

Great app. However is missing sfansyaid opportunity at being one of the best virtual card providers. If they removed the restrictions on virtual card creation times then they would be far ahead

Matt Lippy 123

3 years ago

Response from developer

Thank you for taking the time to leave a review about your experience with Jeton Wallet! This means a lot to us, we are glad that you enjoy your experience with Jeton Wallet, we continue to improve your experience further!

Worst Wallet long process to verify very annoying

Do not recommend

nicsci2021

3 years ago

Response from developer

Thank you for taking the time to leave a review about your experience with Jeton Wallet! It really means a lot to us. If you get in touch with us via our live chat, we love to learn what was the problem you experienced and solve it for you.