Annoyed
Jetpac was recommended by a fellow traveler so I thought I’d give it a go on my Bali trip.
I had poor connection & very slow long in to my apps ie- FB, prime
The main reason I go it was to stay in contact with my family while I was away & that was annoying, dropping out.
In the end, I gave up on my UNLIMITED plan & switched to maya Mobile leaving Jetpac with 2 weeks still to go.
I had poor connection & very slow long in to my apps ie- FB, prime
The main reason I go it was to stay in contact with my family while I was away & that was annoying, dropping out.
In the end, I gave up on my UNLIMITED plan & switched to maya Mobile leaving Jetpac with 2 weeks still to go.
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Mehran Salimi
I recently purchased three Jetpack eSIM packages for my upcoming trip to China. I had some difficulty with the installation, so I contacted customer service through WhatsApp.
The agent was absolutely amazing. She guided me step by step through the entire installation process until everything was successfully completed. She was extremely knowledgeable, patient, friendly, and helpful.
The service was also incredibly fast and easy. I was honestly surprised and impressed by the level of customer support I received.
Excellent customer service and a great experience overall. I highly recommend Jetpack to anyone looking for an eSIM for travel. 5 stars!
The agent was absolutely amazing. She guided me step by step through the entire installation process until everything was successfully completed. She was extremely knowledgeable, patient, friendly, and helpful.
The service was also incredibly fast and easy. I was honestly surprised and impressed by the level of customer support I received.
Excellent customer service and a great experience overall. I highly recommend Jetpack to anyone looking for an eSIM for travel. 5 stars!
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Support
Support isn’t the best I purchased two 30 minute voice packs and only received one I tried contact via WhatsApp and got no help
Please refund
Not good. Please refund.
Do not recommend
Terrible service. Terrible signal. I got a couple week esim for Japan. Almost impossible to get signal anywhere. I had two different packages for each week and in both last days it didn’t even work. I don’t recommend at all this service. Better go with airalo or holafly. More expensive but worth every penny. They know what they are doing.
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