Terrible app
It’s wild. Their banking app has now been offline for 4 days. Their excuse is that they sent a letter informing. It doesn’t matter. 4 days with no online banking is insane. How have they not been able to get back online????
Can’t Even Open the App
Banked with JHFCU for 7 years. This year the app suddenly begins crashing every single time I open it. Can’t check my balance, deposit a check, or anything.
Edit: it’s been a year and the app still doesn’t open.
Edit: it’s been a year and the app still doesn’t open.
Try again error
Is there something wrong with the app?
Can’t Even Open the App
Banked with JHFCU for 7 years. This year the app suddenly begins crashing every single time I open it. Can’t check my balance, deposit a check, or anything.
New upgrade-Oh how I hate it!
Please choose a different layout I hate this new upgrade. I love the ease of the app but the layout is horrible.
app does not function at all anymore
there’s a new update with this app and it’s made it so that you need an iphone 15 or newer in order for the app to work
Banking app
It’s always a problem with the app, and Zelle on the app is terrible. Have the time it doesn’t even want load up.
Apps working as expected
I’ve been using the App for a few years now, and I’ve had no problems. The app has always worked as expected and has been easy to navigate.
What happened?
Upgrade broke the iPad landscape view
Good app
Easy to use, haven’t had any issues in 2 years of using their app.
Poor design for ipad
New version fails to work in landscape on ipad.
App not working
I’ve had JHFCU for over a year now ! And now recently I can log in but when I click on my checking as account I can’t see anything it’s a blank screen.
The app is horrible
I just became a member not to long ago and it’s sad you can’t view any of your cards online! Like why isn’t that a option like the app new to updates immediately! For this be a huge hospital you think your bank technology would be up to date this sad! I don’t like it I’m considering leaving already I just signed for my account
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Doesn’t work
Idk if it was the update but the app no longer works for me
Something’s Wrong
I have been biking with JHFCU since the 1980s and using the mobile app since it first came out, pretty much never had a problem until now: I cannot get it to deposit a check to save my life. It keeps complaining that it can’t find the edges of the check (cropping error) whether I use the automatic or manual mode (even though the crop lines are clearly and correctly marking the edges of the check before the image is captured), whether I use a solid black background or brown background or red background, just can’t get it to work. Really frustrating since now that it is all automatic, I can’t take my own picture and upload it for image processing like I used to do.
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New century update needed NOW!
I have been banking with JHFCU since 2005. A longgg time right but having the app hasn’t made anytime with them better because of how “BASIC” the app is. Compared to other banking apps you can at least transfer monies from bank to bank, it has labels like mobile deposit and bill pay but when I attempt to try them, access denied or your not signed up. As long as I been banking here I should have access to EVERYTHING! All this to say please please update the banking app to fit modern day banking. Thanks😅!
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Poor Maintenance Timing
Should never perform online maintenance during a Saturday afternoon. JHFCU regularly performs maintenance of online banking features during the middle of the day which is deplorable. Most IT entities know to perform maintenance on backend features late at night/very early morning during the middle of the week.
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Too many glitches with app
Ok many glitches
No Zelle option
I like the updates to the website and appreciate that I can get real-time updates on my account. I would like to request the option to use Zelle or some form of money transfer option between outside accounts.
What happened to …
‘Pending’ with a date?!
Used to be when a check is about to clear, it was pending and had a date for when the check would clear.
The latest update took that away … for reasons?
Need it back because well, I’d like an idea of when checks/direct deposits clear like it’s been for years.
Used to be when a check is about to clear, it was pending and had a date for when the check would clear.
The latest update took that away … for reasons?
Need it back because well, I’d like an idea of when checks/direct deposits clear like it’s been for years.
