Glitch
I never got to experience delivering with this app because every time I open the app the app keeps closing immediately. I uninstall and reinstalled and is still doing the same thing. I look for an update in the App Store and there’s none available so at this point, I don’t know what to do.
Worst experience ever
If you have a missing package on your route they will not respond and they will hold your money for days
Phoenix Valley, look elsewhere!
The single shift I delivered for Jitsu was easily the most frustrating work experience of my entire life. I booked a “super” route to make the most of my work day, which was listed as a 7-hour shift with 58 packages which paid $149. I made sure to specify that I was driving my 2wd Sedan, as to not receive a load too large or a route I could not drive on.
At the warehouse, I checked in and was given three large trash bins full of packages, which I scanned at random and loaded into my car - it was not until I had nearly finished my game of car Tetris that an employee informed me that I should have had a pad and pen and numbered the boxes according to their spot on my delivery route - not a huge deal I thought, that is until another guy came with another large bin of additional packages he had also assigned to me. Somehow, I still managed to stuff the extra bags/boxes into my car.
Anyway, if my review doesn’t scare you off and you’re determined to try your hand with this gig, I suggest you start off with one of the 2-hour ‘speedy’ routes, and check the entire delivery route on the map! My dumb ahh figured Scottsdale/fountain hills was a smart choice, bc when I used to doordash I found delivering in the suburbs easier then searching for both building & room #’s in unfamiliar apartment complexes… well turns out that over 75% of the addresses I needed to get to were inside of a gated community, and the stupid app never ONCE directed me to the guest entrance to said communities, instead opting to bring me to a members-only gated entrance. Trying to cut down on wasted time (guest entrance was an entire 15 minutes away on the opposite end of the subdivision), once I followed closely behind a resident who had a gate clicker. Unfortunately this decision resulted in me getting flagged down by their security and escorted out the other gate. Since I had other deliveries in the neighborhood, the guard offered to take them and deliver himself, which would have been a great help if not for the app and customer service insisting on photo proof of delivery, address, scanned label, all of which could have been figured out, but due to being a half mile from the houses the GPS wouldn’t allow me to do anything.
These gated neighborhoods slowed me down so much my 7hr shift ended up taking 11 hrs!!! And I’m not even finished with the nightmare! I burned over a tank of gas! The last 2-3 hours were all on awful DIRT roads my sedan was completely unfit for. I almost got badly stuck twice, and after sundown,Not only was it pitch black in these neighborhoods, but I could no longer see the potholes or even the direction of these javelina-infested trails… Oh and when I finally arrived at the last house, the map just wanted me to turn off the trail and drive straight into trees and cacti! Losing hope I tried investigating the closest couple homes that were both blocked by horse fences/gates. Finally at 11:03pm, I thought I had finally found the address only to get a warning shot popped off at me!!Then it was another 55 miles to return the three packages. The trigger-happy guy apparently didn’t want at that particular moment…
Long story short: try a different delivery app
If you value your time and mental health -All the customer service is either automated responses or some well paid employee messaging you from India who has no idea what kind of nightmare we’re dealing with out here in the AZ boonies.
At the warehouse, I checked in and was given three large trash bins full of packages, which I scanned at random and loaded into my car - it was not until I had nearly finished my game of car Tetris that an employee informed me that I should have had a pad and pen and numbered the boxes according to their spot on my delivery route - not a huge deal I thought, that is until another guy came with another large bin of additional packages he had also assigned to me. Somehow, I still managed to stuff the extra bags/boxes into my car.
Anyway, if my review doesn’t scare you off and you’re determined to try your hand with this gig, I suggest you start off with one of the 2-hour ‘speedy’ routes, and check the entire delivery route on the map! My dumb ahh figured Scottsdale/fountain hills was a smart choice, bc when I used to doordash I found delivering in the suburbs easier then searching for both building & room #’s in unfamiliar apartment complexes… well turns out that over 75% of the addresses I needed to get to were inside of a gated community, and the stupid app never ONCE directed me to the guest entrance to said communities, instead opting to bring me to a members-only gated entrance. Trying to cut down on wasted time (guest entrance was an entire 15 minutes away on the opposite end of the subdivision), once I followed closely behind a resident who had a gate clicker. Unfortunately this decision resulted in me getting flagged down by their security and escorted out the other gate. Since I had other deliveries in the neighborhood, the guard offered to take them and deliver himself, which would have been a great help if not for the app and customer service insisting on photo proof of delivery, address, scanned label, all of which could have been figured out, but due to being a half mile from the houses the GPS wouldn’t allow me to do anything.
These gated neighborhoods slowed me down so much my 7hr shift ended up taking 11 hrs!!! And I’m not even finished with the nightmare! I burned over a tank of gas! The last 2-3 hours were all on awful DIRT roads my sedan was completely unfit for. I almost got badly stuck twice, and after sundown,Not only was it pitch black in these neighborhoods, but I could no longer see the potholes or even the direction of these javelina-infested trails… Oh and when I finally arrived at the last house, the map just wanted me to turn off the trail and drive straight into trees and cacti! Losing hope I tried investigating the closest couple homes that were both blocked by horse fences/gates. Finally at 11:03pm, I thought I had finally found the address only to get a warning shot popped off at me!!Then it was another 55 miles to return the three packages. The trigger-happy guy apparently didn’t want at that particular moment…
Long story short: try a different delivery app
If you value your time and mental health -All the customer service is either automated responses or some well paid employee messaging you from India who has no idea what kind of nightmare we’re dealing with out here in the AZ boonies.
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1 ⭐️
The pay isn’t the greatest. You can do a full route Thats $70 they take out a fee usually of $3 but that’s not including the additional fee they take to transfer the money to the branch app because they don’t want to let you connect your own bank. Meanwhile they expect you to go above and beyond for customers that don’t give you gate codes, dont give proper directions and complain about returning the item to the warehouse because they didn’t put a gate code. But they also expect you to get the route done in the time the route says to take but that’s not even including the drive to the first drop off and all the gas you waste at to drive to the first drop off
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Review
Needs to provide higher pay
Driver Support
Overall the app does pay good for the amount of work you do. Their support system could be a lot better. I did a route and had a missing package that I never scanned in. I completed the rest of the route but its been 2 days and that drop off still shows up on my app. It takes their driver support email team 2-3 days to respond back which is very inconvenient.
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Don’t drive it
Waste of time and no Good money I don’t recommend.
Review
Awesome I love it this is one app I can say the dispatcher the warehouse and customer are on point. I just wish when picking up to Austin order give at least 9:30-10am pick up time
HORRIBLE COMPANY
I would recommend that you stay away from this company pay is awful they require you to cram packages into your car to the point it’s almost impossible to get them out they don’t have anything ready half of the time expect to wait for 2-3 hours for the order to ready to be picked up and expect to be out delivering for 6-8 hours for only $120 or less much better options out there for work
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They will take your route
No point in even booking a route ahead of time when 9 times out of 10 they will take it from you before you even get to the warehouse. You’re better off showing up last minute and asking for someone else’s route they already scheduled their whole day around.
Delivery driver
Great work place, good communication and great staff.
Unprofessional dispatch
The app absolutely horrible you spend all day running around doing what you’re supposed to do and then the app glitch and they lock up your money for the day. Leaving you with no income after spending money on gas. Dispatch is unusable for most reoccurring problems. Their rude top of that, they will talk over you and hang up on you. My daily pay has been locked up more than three times for things I didn’t have control over.
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Perfect
Perfect
Job
This is not a contractor based company, it’s a job they under pay there drivers and treat them like they are less than human. Your car will be destroyed in less than a years time, you have to drive over 100 miles just to make 80.00 and if you don’t like it their motto is someone with no education will. This company relies on Emigrant drivers only who can not add, anyone who can count leaves in a months time. Do yourself a favor and don’t get on this hamster wheel because Jitsu could care less
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My car is like wth
26 actually stops very interesting I’d do more
Off-line Jitsu Driver
I’m really enjoying what Driver that app but if it’s work off-line, it’s gonna be very good
Map
Need better mapping
🤨
The route wasn't so bad but the team at Jitsu was late, giving me my login and password and my packages so I started my shift over two hours late. Big disappointment.
Great
Easy overall
Trash trash
Like all gig apps nothings promised. But atleast if I reserved a ticket and I’m on time don’t give my ticket away. And leave me with out pay I was right at the warehouse. After driving 40 miles to get to it . Never again sheesh
App trash they continue to put you on suspension when you make to much money
App trash they continue to put you on suspension when you make to much money
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