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My name is Ali Moussawi, and I worked as a delivery driver for Alto Pharmacy through Medzoomer.
I am writing to file a complaint regarding Medzoomer’s treatment of me following a car accident that occurred while I was performing deliveries. During my work, dispatch frequently sent text messages and communications while I was driving, creating distractions and safety concerns.
After the accident, I noticed that my delivery opportunities and earnings were significantly reduced. I was repeatedly told that there were no available bonuses or offers, while it appeared that other drivers continued to receive work. As a result, it became very difficult for me to maintain my income and continue working.
I believe I was treated unfairly after the accident, and I am concerned about the safety practices that require or encourage drivers to respond to messages while driving.
I respectfully request that Alto review this matter and document my complaint. I would appreciate any assistance or information regarding the outcome of your review.
Thank you for your time and attention.
Sincerely,
Ali Moussawi
I am writing to file a complaint regarding Medzoomer’s treatment of me following a car accident that occurred while I was performing deliveries. During my work, dispatch frequently sent text messages and communications while I was driving, creating distractions and safety concerns.
After the accident, I noticed that my delivery opportunities and earnings were significantly reduced. I was repeatedly told that there were no available bonuses or offers, while it appeared that other drivers continued to receive work. As a result, it became very difficult for me to maintain my income and continue working.
I believe I was treated unfairly after the accident, and I am concerned about the safety practices that require or encourage drivers to respond to messages while driving.
I respectfully request that Alto review this matter and document my complaint. I would appreciate any assistance or information regarding the outcome of your review.
Thank you for your time and attention.
Sincerely,
Ali Moussawi
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Terrible app
The app is horrendous. It freezes up in the middle of drop offs, constantly logs off. Also at times you complete a delivery and it will not let you hit the finish button smh. Who is running this?
Fake job app
I signed up over a year ago and never got a gig. I believe these people just collected your data to commit fraud.
Don't waste your time
This job doesn’t pay well—don’t even waste your time. It took a while just to get online with them, and I had a call interview where they were very demanding about how they operate, blah blah blah. It felt like a six-figure job with all their expectations.
When they finally offered me my first route, it was over 30 miles with 6 deliveries, and the pharmacy alone was another 17 miles from my location. They wanted to pay me only about $30 something for around 3 hours work, below minimum wage here in California—for me to use my car, my gas, and my time. At this point, they expect you to work for free.
When they finally offered me my first route, it was over 30 miles with 6 deliveries, and the pharmacy alone was another 17 miles from my location. They wanted to pay me only about $30 something for around 3 hours work, below minimum wage here in California—for me to use my car, my gas, and my time. At this point, they expect you to work for free.
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