Ask to fix
Poor customer service. I have been using with my clients plus and the jituzu scheduler schedules outside of provider hours, and there was never a follow up solution other than tell my patients not to schedule on the app. This is an unacceptable solution for service I pay for.
Please Fix
This app allows my clients to schedule outside of my office hours and it’s been over a month of talking to customer service and it’s still not resolved. I was told that I will be contacted when it works again and just to tell clients to use web.
Program locks up
All I get is a main screen with two triangles. But it worked one last month. Go figure. Of note: 2 years since last update. Hmmm.
Somewhat frustrating app
This app and service is selected and paid for by my employer. Each time I open the app, the sign in box moves farther down the screen until I am unable to type in the fields to log in. If I stay logged in and simply close the app, I get an error message when I reopen it. On iPhone 12 Pro Max I’m unable to turn on notifications, so I must log in frequently to check for new mail. Not able to open or see attachments in mobile. Unable to attach anything to a reply, must start a new thread. Not a good user experience at all.
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Can’t sign in anymore
I’m guessing that after the new “improvements” the app signed me out. I always used face ID to login, but now it doesn’t do that, and trying to reset my password doesn’t work. It gives me error messages and makes it impossible to get back into the app.
I guess I will delete and move onto something else. Before this I didn’t hate the app; it was simple to use but it is no use to me if I can’t sign in.
I guess I will delete and move onto something else. Before this I didn’t hate the app; it was simple to use but it is no use to me if I can’t sign in.
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