The best CRM
I love Jobber!
Needs a One-Click Invoice Reminder Button
One frustrating limitation I’ve encountered with Jobber is the lack of a simple, one-click option to send an invoice payment reminder. Following up on unpaid invoices should be quick and straightforward. A clearly visible “Send Reminder” button directly on each invoice would save time and make managing outstanding payments much easier.
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Keep improving
Overall, Jobber is a great platform, but there are several areas that definitely need improvement, particularly with the mobile app, AI Receptionist, client records, and third-party integrations. As a business owner who relies on Jobber daily, these are practical improvements that would make a significant difference in efficiency.
1. Technician Time Tracking
Business owners should be able to view technicians’ time entries and hours worked on individual jobs directly from the mobile app. This information should be readily accessible without having to switch to the desktop version.
2. AI Receptionist Call History
Every incoming call should have a clearly displayed date and timestamp. Phone numbers should also be clickable, allowing us to return calls directly from the AI Receptionist’s call history.
Currently, unless a caller submits an actual request that becomes associated with a client profile, we have to manually copy and paste the phone number to return the call. This is an unnecessary inconvenience that should be easy to correct.
3. Better Integration Between Pages
There needs to be more seamless navigation between AI Receptionist conversations, call history, client profiles, requests, and jobs. Information should be interconnected without requiring users to constantly switch between screens or manually transfer details.
4. Native Mobile Text Messaging
There should be an option to open a customer’s phone number in the device’s native text messaging app rather than being limited to messaging within Jobber.
Many customers initially contact us through regular text messages. Having the flexibility to communicate through our phone’s messaging app, while ideally maintaining a connection to their Jobber client profile, would be extremely valuable.
5. Centralized Client Attachments and Photos
All attachments, including photos and documents uploaded to individual jobs, should automatically populate in a centralized attachment section within the client’s main profile.
Currently, having to open individual jobs to locate previously uploaded photos or documents is unnecessarily time-consuming, especially when a customer has a long service history.
There should be one consolidated list or gallery showing every attachment associated with that customer, regardless of which job it was originally uploaded to. Ideally, each attachment would also link back to its original job for reference.
6. Better Two-Way Integration With CompanyCam
The CompanyCam integration is a great example of a feature that has potential but needs better connectivity.
I appreciate that Jobber can automatically create a corresponding project in CompanyCam. However, there should also be a direct link within the Jobber client or job profile that opens the associated CompanyCam project, and vice versa.
If the integration already connects the two platforms and creates the corresponding project, there should be no reason we can’t navigate directly between them. This would eliminate unnecessary searching and make the integration significantly more useful.
Overall Feedback
These aren’t extravagant feature requests. They’re basic workflow improvements that would save contractors and business owners considerable time throughout the day.
Jobber continues to introduce new features, particularly AI-powered tools, but I believe greater attention needs to be given to improving the functionality, navigation, and integration of the features already available.
A truly efficient platform should make information accessible from wherever you’re working, whether that’s a client’s profile, an individual job, the AI Receptionist, or an integrated application like CompanyCam.
I would really like to see these improvements prioritized and implemented sooner rather than later. Jobber is already a valuable business management tool, but addressing these everyday frustrations would make it substantially better for the contractors who depend on it.
1. Technician Time Tracking
Business owners should be able to view technicians’ time entries and hours worked on individual jobs directly from the mobile app. This information should be readily accessible without having to switch to the desktop version.
2. AI Receptionist Call History
Every incoming call should have a clearly displayed date and timestamp. Phone numbers should also be clickable, allowing us to return calls directly from the AI Receptionist’s call history.
Currently, unless a caller submits an actual request that becomes associated with a client profile, we have to manually copy and paste the phone number to return the call. This is an unnecessary inconvenience that should be easy to correct.
3. Better Integration Between Pages
There needs to be more seamless navigation between AI Receptionist conversations, call history, client profiles, requests, and jobs. Information should be interconnected without requiring users to constantly switch between screens or manually transfer details.
4. Native Mobile Text Messaging
There should be an option to open a customer’s phone number in the device’s native text messaging app rather than being limited to messaging within Jobber.
Many customers initially contact us through regular text messages. Having the flexibility to communicate through our phone’s messaging app, while ideally maintaining a connection to their Jobber client profile, would be extremely valuable.
5. Centralized Client Attachments and Photos
All attachments, including photos and documents uploaded to individual jobs, should automatically populate in a centralized attachment section within the client’s main profile.
Currently, having to open individual jobs to locate previously uploaded photos or documents is unnecessarily time-consuming, especially when a customer has a long service history.
There should be one consolidated list or gallery showing every attachment associated with that customer, regardless of which job it was originally uploaded to. Ideally, each attachment would also link back to its original job for reference.
6. Better Two-Way Integration With CompanyCam
The CompanyCam integration is a great example of a feature that has potential but needs better connectivity.
I appreciate that Jobber can automatically create a corresponding project in CompanyCam. However, there should also be a direct link within the Jobber client or job profile that opens the associated CompanyCam project, and vice versa.
If the integration already connects the two platforms and creates the corresponding project, there should be no reason we can’t navigate directly between them. This would eliminate unnecessary searching and make the integration significantly more useful.
Overall Feedback
These aren’t extravagant feature requests. They’re basic workflow improvements that would save contractors and business owners considerable time throughout the day.
Jobber continues to introduce new features, particularly AI-powered tools, but I believe greater attention needs to be given to improving the functionality, navigation, and integration of the features already available.
A truly efficient platform should make information accessible from wherever you’re working, whether that’s a client’s profile, an individual job, the AI Receptionist, or an integrated application like CompanyCam.
I would really like to see these improvements prioritized and implemented sooner rather than later. Jobber is already a valuable business management tool, but addressing these everyday frustrations would make it substantially better for the contractors who depend on it.
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Terrible Slow and inconvenient
Don’t start your business with Jobber like we did. So many inconveniences and quirks that delay our payouts and leave us starving for our pay. Get Quickbooks. It’s a CRM (client relations management) that has everything plus more and has bookkeeping built into it
Worth it
It’s pricy but definitely worth it!
WORST APP
The app does not let you in fully after you’ve entered your business information. Then they talk about “you’ve entered a free trial” without showing you the price of the trial . Bare foolishness. Do not download and get this app out the App Store.
Watch your time
Jobber has a habit of messing up/losing time or clocking you out all together. It’s not constant, but it will lose you money if you don’t catch it and amend. Also they update it and tweak it far too much. Stop messing with and changing needless stuff. It has gotten easier to upload pictures. But do not mess with my money, yo. Also the jobber support blames you when it messes up, so then you have to explain to your employer and prove you’re up to date, fun stuff!
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User Friendly
Jobber has put me on the next level with clients communication CRM organizing accounting Estimating resources a true Software and Very easy to use
Software and Team
Best platform for all businesses and team is very kind and supportive.
Response from developer
Thank you for the kind words! We’re so glad you’re enjoying Jobber and that our team has made you feel supported. We appreciate you taking the time to share your experience!
Awful work flow
Obviously paid influences pump this app. It has awful work flow. Hard to change anything or edit. I find it very frustrating to use. Not very user friendly. After a few weeks of use I can’t wait to get rid of it.
Response from developer
We’re sorry that making changes and navigating the workflows has been so frustrating. We’d appreciate the chance to understand where you’re running into difficulty and help make things easier. Please reach out to our Support team at 1-888-721-1115, option 1, or support@getjobber.com so we can work through this with you.
Greedily expensive
$60/month for the lowest tier. Come on.
Landscaping
I had been using jobber for 3 years and it works good for me , and maybe when my business grow more use other features
Poor excuse for a time card
one of the two worst workplace solutions and definitely the worst digital punch card I’ve ever had the displeasure of using both as a laborer and an owner. You are better off grabbing a notepad, a pencil, and a manilla folder like it’s still 2003, than you are falling for jobbers marketing.
You are better off giving your guys a timesheet every week, and having them log their hours and job name the old fashioned way. Genuinely nothing this thing does justifies the absurd price, poor interface, workplace confusion, and absolutely asinine job setup. The AI features are wholly unnecessary, add zero actual convenience to day to day use of the app and unironically they are the only ones that will consistently work.
Doesn’t matter though, your guys can’t clock in unless the connection is rock solid. guys can’t see the job you’ve assigned them to half the time either unless you mess around with it on a computer while they’re in the app so despite paying for a solution you’ll be calling and texting your employees in the morning like you always have anyway.
My guys aren’t clocking out for lunch because your app wont let them clock in afterwards, so it looks like they’re working through every lunch. Any idea how bad that looks?
The ability to clock in and out while offline and the app automatically sending it out when you reconnect is something plenty of existing timecard apps have already figured out and built in. The fact that this one doesn’t makes whatever vibe coded nonsense you threw together on top of the poor time clock (seriously? one job.) suck more. It also gets people who just need to clock in and out with this pile’ in trouble with their boss, who, thanks to Jobbers’™️©️®️ awful, misleading, marketing, think a glorified punch clock where your laborers can write down what their job of moving and gophering was that day can go any sort of way towards replacing a proper invoice and job summary.
Less than useless.
You are better off giving your guys a timesheet every week, and having them log their hours and job name the old fashioned way. Genuinely nothing this thing does justifies the absurd price, poor interface, workplace confusion, and absolutely asinine job setup. The AI features are wholly unnecessary, add zero actual convenience to day to day use of the app and unironically they are the only ones that will consistently work.
Doesn’t matter though, your guys can’t clock in unless the connection is rock solid. guys can’t see the job you’ve assigned them to half the time either unless you mess around with it on a computer while they’re in the app so despite paying for a solution you’ll be calling and texting your employees in the morning like you always have anyway.
My guys aren’t clocking out for lunch because your app wont let them clock in afterwards, so it looks like they’re working through every lunch. Any idea how bad that looks?
The ability to clock in and out while offline and the app automatically sending it out when you reconnect is something plenty of existing timecard apps have already figured out and built in. The fact that this one doesn’t makes whatever vibe coded nonsense you threw together on top of the poor time clock (seriously? one job.) suck more. It also gets people who just need to clock in and out with this pile’ in trouble with their boss, who, thanks to Jobbers’™️©️®️ awful, misleading, marketing, think a glorified punch clock where your laborers can write down what their job of moving and gophering was that day can go any sort of way towards replacing a proper invoice and job summary.
Less than useless.
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Necessity
We started using jobber 4-5 years ago. And couldn’t do it without it!
Jobber 5 star!!!
Jobber has been a great tool for helping us manage Apollo Brothers Contracting LLC. It makes estimates, invoices, scheduling, customer information, payments, and job tracking much easier and much more professional.
It is a bit expensive, but for us it has been worth it. The professional estimates, invoices, customer communication, and overall presentation help our company look more established and organized. Because of that, I feel like Jobber has helped us make back many times what we spend on it — easily around 5x the value through better organization, stronger customer confidence, and more professional service.
If you run a contracting or service business, Jobber can definitely help you look more professional and keep everything in one place.
5/5 — highly recommended!
It is a bit expensive, but for us it has been worth it. The professional estimates, invoices, customer communication, and overall presentation help our company look more established and organized. Because of that, I feel like Jobber has helped us make back many times what we spend on it — easily around 5x the value through better organization, stronger customer confidence, and more professional service.
If you run a contracting or service business, Jobber can definitely help you look more professional and keep everything in one place.
5/5 — highly recommended!
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Review of app
The app is solid and decently reliable. There are some minor bugs and issues with it but that is common with any scheduling and job site reporting software. It is easy to understand how to use it and it has a little bit of a learning curve but not much.
Overall it is a handy tool for soft landscaping (weeding, trimming and mowing) on different work sites.
Overall it is a handy tool for soft landscaping (weeding, trimming and mowing) on different work sites.
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Response from developer
Thanks for being with Jobber for so many years! We’re thrilled to hear it’s become an essential part of running your business. We appreciate your continued support!
Disappointing
We’ve only been using Jobber for a weeks now but overall we’ve been fairly disappointed.
-doesn’t have live location tracking
-employees MUST see ALL pricing in order to be able to properly complete their jobs in the field
-the hourly product list doesn’t auto count when employees check into a job.
-the Home Depot sync feature doesn’t matter when it comes to invoicing and still have to manually enter expenses.
-The schedule feature is nice but not much better than Google Calendar which is free. For a system that’s supposed to streamline invoicing it creates a lot of dead ends.
-can’t automatically add a late fee for overdue invoices despite the fact QuickBooks been doing it for years… catch up
-doesn’t have live location tracking
-employees MUST see ALL pricing in order to be able to properly complete their jobs in the field
-the hourly product list doesn’t auto count when employees check into a job.
-the Home Depot sync feature doesn’t matter when it comes to invoicing and still have to manually enter expenses.
-The schedule feature is nice but not much better than Google Calendar which is free. For a system that’s supposed to streamline invoicing it creates a lot of dead ends.
-can’t automatically add a late fee for overdue invoices despite the fact QuickBooks been doing it for years… catch up
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Wouldn’t recommend
Not a great software, used for a few months and I lost hundreds of clients because they don’t allow text message marketing even though they charge like 300+ for the premium package, plus it’s difficult to use.
Buena me ayuda mucho tenet todo en el order
Thank you
Disappointing
We’ve only been using Jobber for a weeks now but overall we’ve been fairly disappointed.
-doesn’t have live location tracking
-employees MUST see ALL pricing in order to be able to properly complete their jobs in the field
-the hourly product list doesn’t auto count when employees check into a job.
-the Home Depot sync feature doesn’t matter when it comes to invoicing and still have to manually enter expenses.
The schedule feature is nice but not much better than Google Calendar which is free. For a system that’s supposed to streamline invoicing it creates a lot of dead ends.
-doesn’t have live location tracking
-employees MUST see ALL pricing in order to be able to properly complete their jobs in the field
-the hourly product list doesn’t auto count when employees check into a job.
-the Home Depot sync feature doesn’t matter when it comes to invoicing and still have to manually enter expenses.
The schedule feature is nice but not much better than Google Calendar which is free. For a system that’s supposed to streamline invoicing it creates a lot of dead ends.
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