Jones Property Management
We started using Jobber this year and it has helped us implement systems and make sure we are hitting our KPIs. Client communication has never been better.
Customer service
Customer service is quick, experienced, and effective
Constantly down
This program/app has CONSTANT issues!!!!! If you are a mobile business and move around through out your business day, I would not recommend this program. It times out constantly, won't open while you're in the middle of a job, don't even get me started on the failed payment issues when attempting to collect payments. Way way WAY too many bugs and constant issues.
Show more
Overall great software but bad app
The web version is awesome and I use it all the time, but the App version is very difficult to work with. If the app could be similar to the web it would be great!
Release my funds!
Functions fairly well for what it is. Worst part is how long it takes before funds hit your account. The wait is ridiculous considering there are alternatives that give you access immediately.
Président de topgunhousepainting
J’adore l’application 😍
No offline support
Update: in the months since I wrote this, Jobber has gotten even worse at freaking with weak internet. I spend even more time staring at the "loading" spinner (which doesn't spin). Meanwhile I use online features of other apps without trouble.
Has to query for the schedule every time the app opens. No offline cacheing of any kind?? Timers are on visits, and visits need internet, so can't start or stop a timer without internet. Can't even clock in without internet.
Clocking out doesn't stop the running timer or complete the active visit. If you forget and clock out without stopping the timer, you'll come back the next day to find it's been running the whole time.
Has to query for the schedule every time the app opens. No offline cacheing of any kind?? Timers are on visits, and visits need internet, so can't start or stop a timer without internet. Can't even clock in without internet.
Clocking out doesn't stop the running timer or complete the active visit. If you forget and clock out without stopping the timer, you'll come back the next day to find it's been running the whole time.
Show more
Crashing multiple bugs
The app keeps crashing numerous times. I’ve been a user for a few years now and I’m on the most expensive plan and every time I’m typing to a client the whole app closes on me and I have to redo everything really inconvenient when you’re trying to run a business.
Getting Worse
Seems like every update there’s a bunch of people that aren’t actually contractors working in the field making adjustments in what they could possibly imagine as quality of life improve improvements.
Instead, however, they continue to make the app worse
For example, the latest update where you have to select each visit to invoice for what the hell is that about?
I wanna close a job create an invoice and send it to the client
Why do I have to select at least one visit if you select multiple visits let’s say you had a job that lasted a week on your schedule and you had visits scheduled for your team every day of the week, when you close the job you have to select the visit visits listed in this case five of them that you want to close and invoice for
Whoever thought of this is completely out of touch
Instead, however, they continue to make the app worse
For example, the latest update where you have to select each visit to invoice for what the hell is that about?
I wanna close a job create an invoice and send it to the client
Why do I have to select at least one visit if you select multiple visits let’s say you had a job that lasted a week on your schedule and you had visits scheduled for your team every day of the week, when you close the job you have to select the visit visits listed in this case five of them that you want to close and invoice for
Whoever thought of this is completely out of touch
Show more
New Clock Management Update
The newer clock management update is a good idea but it needs way more work before including it in the app, right now it is extremely difficult for employees to use.
Indispensable
We’ve been using Jobber for over a year and can’t imagine going without.
Great!
Great app to use and grow in your business!
Actively Looking for a new Service Provider
Everything is a paywall, job flow is brutal, transparency sucks. The map icon does not show active jobs.
It seems they spend more money on advertising than they do development. Don’t know how finds success with this app. Brutal.
Some benefits as it’s better than absolutely nothing, but still not a very good provider and would recommend looking into other apps/services.
It seems they spend more money on advertising than they do development. Don’t know how finds success with this app. Brutal.
Some benefits as it’s better than absolutely nothing, but still not a very good provider and would recommend looking into other apps/services.
Show more
FIX THE LOADING
Been using this for work for almost 3 years for the love of god why does my route list load so SLOW it’s BLACK AND WHITE TEXT there’s no images, no video I have 5 bars of 5g & I can’t load the stop to start the damn timer it’s absolutely ridiculous.
Can’t live without!!
Honestly this app helps make our business possible. My husband found this app and we use it everyday. We use it for billing, scheduling, quotes, communication and more. Truly this app saves us so much time and helps our business run smoothly. We absolutely love it.
Horrible app
Horrible app, horrible interface, they email you and call you non stop, avoid this app with everything you have in you
Response from developer
We’re sorry to hear you had a negative experience. We appreciate you taking the time to share your feedback, and we’ll pass your comments along to our team as we continue working to improve both our product and customer experience. Thanks for the review.
The gold standard of construction apps 😍
This app is built for your crew in the field. It works very glitch free and is extremely powerful.
Response from developer
Thank you so much for the 5-star review. We are stoked to hear that Jobber has been a powerful tool for your business.
Difficult for employees to quickly and easily track their weekly hours.
There was recently a change made to the timesheet section and I feel like it just made it more difficult to navigate than anything.
Cut off screen
Two versions and still the screen is cut off at the bottom, can’t see team members, who’s writing these updates, terrible.
Response from developer
Hello! Thanks for your review, if the app is still not working after deleting and re-installing, please reach out to our Support Team 888-721-1115 ext 1 or email support@getjobber.com.
Timesheet
What happened to the timesheet? It’s horrible to use now and looks nothing like the rest of the app.
Response from developer
Hey Kristian! Thanks for the feedback. Please reach out to our Support Team at 888-721-1115 ext 1 or support@getjobber.com so we can learn more about how these changes have affected your workflow.
