All that I need and more
I’ve been using Jobber for almost a year now. As a one-man operation, it’s been a great tool for running my business professionally. I can’t recommend it enough, Jobber helps you grow your business and present yourself like a pro
Property Management
Jobber is the Best. It Simply creating estimates. I can create a good Estimate in minutes using Jobber.
Also having the option to process debit and credit card payments is amazing.
Also having the option to process debit and credit card payments is amazing.
Going downhill fast
This app and jobber as a whole have really gone downhill since I started using it for my business about a year and a half ago. The app “updates” are abysmal and the recent one has made everything slower and less functional. The latest update made it so I can’t see what I’m typing when I’m texting my clients. Really awesome when I’m trying to send updates to customers in 100 degree Florida heat with gloves on. This feels more like an app for a Chinese dash camera than it does an app for the CRM I pay nearly $300 a month for. If you’re reading this and contemplating using jobber as your CRM I would sadly have to say look elsewhere. For what I pay I’ve become more and more frustrated with jobber and their support team. If you have a problem they’ll do everything they can to keep you in a tech support black hole, sometimes for months via email asking for job numbers, obscure pieces of data, etc, etc only to gaslight you into believing you caused the issue to begin with.
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Great customer service!
Linsay was amazing on our call today. Really appreciate the knowledge!
Notifications dont work
I have this for work and i have all my notification on my phone and app turned on and it doesnt notify me of anything. Ive almost missed shifts because i did not know my schedule was changed. Also, it doesnt show you your next shifts unless you tap on each day specifically to check. Pretty useless
Please go back to the previous os
The new update has done nothing but make it monumentally more difficult actually use this app. It was so easy before you changed literally everything unnecessarily. Please fix this.
Always freezes
At the price they charge, this app should not freeze and lose access every week. They don’t compensate and keep saying it doesn’t happen often but trust me, every week I’m losing couple hours waiting for the app to load, along with my 20 employees. Complete BS
Jones Property Management
We started using Jobber this year and it has helped us implement systems and make sure we are hitting our KPIs. Client communication has never been better.
Customer service
Customer service is quick, experienced, and effective
Constantly down
This program/app has CONSTANT issues!!!!! If you are a mobile business and move around through out your business day, I would not recommend this program. It times out constantly, won't open while you're in the middle of a job, don't even get me started on the failed payment issues when attempting to collect payments. Way way WAY too many bugs and constant issues.
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Overall great software but bad app
The web version is awesome and I use it all the time, but the App version is very difficult to work with. If the app could be similar to the web it would be great!
Release my funds!
Functions fairly well for what it is. Worst part is how long it takes before funds hit your account. The wait is ridiculous considering there are alternatives that give you access immediately.
Président de topgunhousepainting
J’adore l’application 😍
No offline support
Update: in the months since I wrote this, Jobber has gotten even worse at freaking with weak internet. I spend even more time staring at the "loading" spinner (which doesn't spin). Meanwhile I use online features of other apps without trouble.
Has to query for the schedule every time the app opens. No offline cacheing of any kind?? Timers are on visits, and visits need internet, so can't start or stop a timer without internet. Can't even clock in without internet.
Clocking out doesn't stop the running timer or complete the active visit. If you forget and clock out without stopping the timer, you'll come back the next day to find it's been running the whole time.
Has to query for the schedule every time the app opens. No offline cacheing of any kind?? Timers are on visits, and visits need internet, so can't start or stop a timer without internet. Can't even clock in without internet.
Clocking out doesn't stop the running timer or complete the active visit. If you forget and clock out without stopping the timer, you'll come back the next day to find it's been running the whole time.
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Crashing multiple bugs
The app keeps crashing numerous times. I’ve been a user for a few years now and I’m on the most expensive plan and every time I’m typing to a client the whole app closes on me and I have to redo everything really inconvenient when you’re trying to run a business.
Getting Worse
Seems like every update there’s a bunch of people that aren’t actually contractors working in the field making adjustments in what they could possibly imagine as quality of life improve improvements.
Instead, however, they continue to make the app worse
For example, the latest update where you have to select each visit to invoice for what the hell is that about?
I wanna close a job create an invoice and send it to the client
Why do I have to select at least one visit if you select multiple visits let’s say you had a job that lasted a week on your schedule and you had visits scheduled for your team every day of the week, when you close the job you have to select the visit visits listed in this case five of them that you want to close and invoice for
Whoever thought of this is completely out of touch
Instead, however, they continue to make the app worse
For example, the latest update where you have to select each visit to invoice for what the hell is that about?
I wanna close a job create an invoice and send it to the client
Why do I have to select at least one visit if you select multiple visits let’s say you had a job that lasted a week on your schedule and you had visits scheduled for your team every day of the week, when you close the job you have to select the visit visits listed in this case five of them that you want to close and invoice for
Whoever thought of this is completely out of touch
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New Clock Management Update
The newer clock management update is a good idea but it needs way more work before including it in the app, right now it is extremely difficult for employees to use.
Indispensable
We’ve been using Jobber for over a year and can’t imagine going without.
Great!
Great app to use and grow in your business!
Actively Looking for a new Service Provider
Everything is a paywall, job flow is brutal, transparency sucks. The map icon does not show active jobs.
It seems they spend more money on advertising than they do development. Don’t know how finds success with this app. Brutal.
Some benefits as it’s better than absolutely nothing, but still not a very good provider and would recommend looking into other apps/services.
It seems they spend more money on advertising than they do development. Don’t know how finds success with this app. Brutal.
Some benefits as it’s better than absolutely nothing, but still not a very good provider and would recommend looking into other apps/services.
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