Jobber Field Service Software User Reviews

Customer Experience

Positive experience60.9% of reviews
Neutral8.3% of reviews
Negative experience30.8% of reviews

~ Based on 471 written reviews from the US App Store.

What users say

Is Jobber Field Service Software Safe?

Jobber Field Service Software appears safe based on user ratings. AppsHunter Safety Score for Jobber Field Service Software is 96/100.

This assessment is based on 20,916 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 20,916 App Store ratings for Jobber Field Service Software.

Is Jobber Field Service Software Legit?

Jobber Field Service Software appears to be a legitimate app. AppsHunter Legitimacy Score for Jobber Field Service Software is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

Software is always getting better and very easy to use. For the money it packs a bag for the bucks.

Improved Workflow & Productivity Amplifier

Jobber has been such an asset to our business by allowing us to stay better organized, be much faster getting estimates out after building out our products and services on the back end, and keep up with client communication with the automations. For example, while I’m in the field working as an owner operator, the other day a client accepted an estimate, I was slammed all day and unable to immediately reach out to the client thanking them and letting them know next steps. But with the built in automations, jobber automatically emailed them on my behalf thanking them and letting them know that we would be in touch soon with next steps, giving me some breathing room to catch up. This is just a very small example, but we have had nothing but success using jobber and our only regret is not making the switch sooner.
Show more

Trash

Straight trash. Trash AI bots with zero options employees that get false information take their responsibility for anything that they’ve said, and they withhold your payment money way past what they say on their website or over the phone. Go past their fake good reviews and get to the real ones and you’ll see what you should expect. Don’t waste your time or your money.
Show more

Lied to during the sales process

Tried collecting funds from a deposit and system won’t allow us to collect. Was told this wouldn’t be a problem and that was a lie. Was told this platform had several things with that it doesn’t. Sales guy was 6 weeks new and clearly lied about everything they said this app had. Not happy about the ridiculous fees either. Not the greatest CRM either
Show more

Big thumbs down

Horrible

Poor card payment system

Horrible

A Must-Have for My Landscaping Business

I use Jobber to run my landscaping business and it has made staying organized so much easier. Estimates, invoices, client information, scheduling, and keeping track of jobs are all in one place. It also makes my business look more professional when communicating with customers. As a growing small business owner, having a system like this saves me time and helps me stay on top of everything. Definitely worth it. ⭐️⭐️⭐️⭐️⭐️
Show more

I recommend recommended

When I start using this system in my company, it helps me a lot makes my work more easy the basic package what they have cover all my needs I still learning how to use the full things what they propose but on this moment I like everything except the fees for payments and timeline other structure what I use for payments more faster and not so big fee.
Show more

Just sloppy

Probably great for upper management but a headache for the normal people that have to use it

Great way to level up

Jobber has been a organizational overhaul for my business. I love the quoting portion, I get more professional, more accurate, much quicker quotes sent out to keep the ball rolling. It keeps everyone in the loop on what’s going on, including customers and employees.

I can send invoices when I’m done in a matter of seconds. There’s no going back once you get going with Jobber!
Show more

Overall okay

There is an annoying page reset when you go to edit invoice details that causes me to wait. Also the offline mode pops ups way too frequently even when you have full bars. These kind of issues caused me to switch from QuickBooks online. I hate apps that constantly update. If it’s not broke then don’t “fix it”
Show more

Updates

It really bugs me the amount of updates this app has , every time I want to work I have to wait for the update to finish ,

Doesn’t work

More than 60% of all my saved jobs and tasks auto delete and I lose track of what I was supposed to do. Seems cool but needs work

Owner stronger plumbing

The app actually seems great. Unfortunately in my case I was promised by a salesman trying to close a deal that I would be omramoed by them. After days of hard work and months on the program I’m still being charged and have not been able to use any feature single feature

Crew loves it!

What’s not to love! From lead to review, this app grows with your company, coordinating communication and intent between sales, management, crew, and accounting functions, whether a one person operation or a multi crew enterprise.

All that I need and more

I’ve been using Jobber for almost a year now. As a one-man operation, it’s been a great tool for running my business professionally. I can’t recommend it enough, Jobber helps you grow your business and present yourself like a pro

Property Management

Jobber is the Best. It Simply creating estimates. I can create a good Estimate in minutes using Jobber.
Also having the option to process debit and credit card payments is amazing.

Going downhill fast

This app and jobber as a whole have really gone downhill since I started using it for my business about a year and a half ago. The app “updates” are abysmal and the recent one has made everything slower and less functional. The latest update made it so I can’t see what I’m typing when I’m texting my clients. Really awesome when I’m trying to send updates to customers in 100 degree Florida heat with gloves on. This feels more like an app for a Chinese dash camera than it does an app for the CRM I pay nearly $300 a month for. If you’re reading this and contemplating using jobber as your CRM I would sadly have to say look elsewhere. For what I pay I’ve become more and more frustrated with jobber and their support team. If you have a problem they’ll do everything they can to keep you in a tech support black hole, sometimes for months via email asking for job numbers, obscure pieces of data, etc, etc only to gaslight you into believing you caused the issue to begin with.
Show more

Great customer service!

Linsay was amazing on our call today. Really appreciate the knowledge!

Notifications dont work

I have this for work and i have all my notification on my phone and app turned on and it doesnt notify me of anything. Ive almost missed shifts because i did not know my schedule was changed. Also, it doesnt show you your next shifts unless you tap on each day specifically to check. Pretty useless