John Hancock Vitality

John Hancock Vitality

by Destiny Mgt Co

4.9K ratings
128 reviews
Free

Details

  • Released
  • Updated

Features

John Hancock Vitality screenshot #1 for iPhone
John Hancock Vitality screenshot #2 for iPhone
John Hancock Vitality screenshot #3 for iPhone
John Hancock Vitality screenshot #4 for iPhone
John Hancock Vitality screenshot #5 for iPhone
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About

Track your healthy activities and earn rewards for living a longer, healthier life. Monitor your progress, log workouts, and access exclusive benefits. Stay updated with program news, health tips, and recipes.

Earn rewards for healthy activities
Track points and status
Log workouts and activities
Access travel rewards
Receive program updates and tips
Spin the Vitality Wheel
Play Vitality Squares
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What users say

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What's New in John Hancock Vitality

9.18

May 21, 2026

Bug fixes and improvements

User reviews

Frustrating

The app does not let me update anything properly! Desperately trying to put in my payment method and it is not working. The app is constantly freezing and now I’m having to call support once again. Ugh

Weekly Activity Tracking

At least every other week, activity tracking is inaccurate and leaves out a whole day’s steps/calories burned. I miss my goals as a result. I consistently walk enough daily to make the 140 weekly point goal.

Updated After Another Couple Months and Gold Status

Lots more run time.
I won too many gift cards I guess because using the same reliable method as before now suddenly and constantly lands only on points prizes no matter what. No skill effect. If it’s only points then why annoy people with phoney wheel?
The link to watch is working now. The wellness checks and other courses don’t scale or rotate on the iOS phone app, so you have to slide the content back and forth to read it. On iPad it’s still scaled like a phone.
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Overall good, but few areas very frustrating

Overall a motivating app that does what it designed to do - provide motivation to help with good health outcomes. Two major annoyances to me - 1) sleep well challenge never works - it’s always disconnected overnight - maybe do to phone lock, but also doesn’t seem to count if you get up even once in the night. Support basically said not to wear my device at night, but then I don’t get the real data it provides.

Second major annoyance - so many areas are not optimized for mobile devices. Answering questions in many of the quizzes/check ins are very annoying due to the formatting.
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App used to be good

It’s super annoying to have to log in all the time. I have to put my user name and then autofill my password but there used to be a function of “remember my user name” which isn’t there anymore. This also defeats the ability to do a sleep challenge because the app logs you out so it doesn’t register your sleep. It also used to be easier to just get to your point total. It’s like they don’t want you to enjoy and find the app useful?? Just did the update and still had to put my user name and password in, gets old multiple times a day!
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Inconsistent step/workout tracking

Bug

Sleep tracking not working

Bug

Forced app updates causing compatibility issues

Bug

Rewards not properly credited

Bug

Requested Features

4 requests

Better integration with Apple Health/Fitness

Feature

More detailed workout and activity tracking

Feature

Improved points calculation and display

Feature

Seamless sync across devices

Feature

FAQ

What does the John Hancock Vitality app do?

The app allows John Hancock Vitality members to track their healthy activities and earn rewards. You can check your points, monitor your status, log workouts, and access various benefits like travel rewards.

How do I log in to the John Hancock Vitality app?

To log in, you must be a registered John Hancock Vitality member. Use your existing John Hancock Vitality website login credentials to access the app.

Is the John Hancock Vitality app free to use?

Yes, the app is free to download and use for registered John Hancock Vitality members. There are no in-app purchases or ads mentioned.

What kind of activities can I log?

You can log various activities such as workouts, 5k runs, and other physical activities. The app is designed to credit you for everyday actions that contribute to a healthier lifestyle.

What are some of the rewards I can get?

The app helps you earn rewards for your healthy habits. These can include access to travel rewards, and you can also watch your status grow within the program.