At least it gets the job done
Slow response, but you can at least make some minor changes as well as receive notifications from the panel.
Unfortunately, the app’s layout and formatting is off on my iPhone. I tried it on an Android phone and the layout and touch isn’t any better. The web browser is your best option but for on the go and if you are in a pinch, this is better than nothing.
Unfortunately, the app’s layout and formatting is off on my iPhone. I tried it on an Android phone and the layout and touch isn’t any better. The web browser is your best option but for on the go and if you are in a pinch, this is better than nothing.
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Service
Terrible service
Needs Updated/Fixed
Please fix your app. The GUI is a mess.
The worst
The app works well when it works but the company is a complete disaster. We have asked them 4 times to set operating hours and they have still not gotten it right.
NO PUSH NOTIFICATIONS
The push notifications don’t work!
User interface not great
All it can do, turn on and off the alarm, add users etc. as far as alarms is concern, notifications is hit or miss, 99% miss. I may add, GUI not compatible with iPhone 14 pro, things don’t line up. The sad part, I have to live it.
Terrible
Rarely saves any data, clunky, horrible customer support, don’t dare try to call.
App is slow
Problems in how long it takes to communicate to panel from app. App looks like a rookie put it together. Not representative of Johnson.
Safety manager
Big company
You cannot get help when you need it.
I received access to the alarm code at work and no matter what I do when I try to arm the building it keeps asking me for it pass code that I was never assigned and I can’t get a hold of anyone to help me with this.
Most dishonest company
If you have a chance to choose a different provider just do so this jokers are so ridiculous it’s not even worth the time. It will save you a lots of headaches .
GM
This is a barely functioning remote system. The app is terrible.
Ok... but
App is ok to view system and users, but adding a user and syncing that/those user/users is broken and doesn’t actually sync from the app.
Bad update
Updated app does not fit within the screen. Tiles on top of each other
Doesn’t work consistently
The app fails a lot. Sometimes it will say it’s armed when it’s disarmed and vice versa. It doesn’t work well on WiFi at all. And when posting feed back it makes you select a nickname and is someone already has it you can’t post. Stupid
Can’t connect to my system. Keeps saying taking longer than expected
App doesn’t work..
No follow up
Better communication needed
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Great app
App works as intended
Upgrade lost capability of adding Deleting users
Really should go through a QC before you go live with update. I am not able to add users or delete ! Fix needed!
