Joist Reviews: Is It Legit?

Customer Experience

Positive experience61.3% of reviews
Neutral7.3% of reviews
Negative experience31.3% of reviews

~ Based on 463 written reviews from the US App Store.

What users say about Joist

Is Joist Safe?

Joist: Estimate Invoice Maker appears safe based on user ratings. AppsHunter Safety Score for Joist is 95/100.

This assessment is based on 14,506 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 14,480 App Store ratings for Joist.

Is Joist Legit?

Joist: Estimate Invoice Maker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Joist is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

Definitely not free

Great App. Lots of pop ups

I like everything about this app when it comes to making an invoice, the reports, tracking payments etc. If you’re in the trades, this is a great app for doing invoices and billing parts. The downside is they put way too many pop-up boxes telling you about new features or trying to get you to use their AI. Even after you’ve had it for months you still get the same pop-ups and it’s annoying to have to close them out just to do what you opened the app to do in the first place.
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Pressure Washing business

I like Joist, I just wish there was a way to show the client the actual prices PER line item instead of just an overall price. It would help me be able to show how much each service cost.
Overall good app.

Unable to Zoom in on iPhone anymore

Used to be able to zoom in when reviewing estimates on iPhone but since the update last year can not zoom in anymore making it really difficult to read and impossible to show photos to clients on the spot. Please fix, thanks

Love the app but…..

Every time there’s an update, something is taken away. It started with the monetization, which I understand. Then the limit on quantity of invoices… then the sample logo pinch…… now there’s an increase in subscription fee… it’s pricing me out of the app. I love the app, but can’t justify paying for it to only be able to have 5 sales per month- and now with the latest price increase.. if I can create more invoices per month, I’d maybe be willing to pay the extra. But for now, I’m looking for a switch. What a shame. I’m so disappointed. Also you used to be able to pause the charges which worked for me during winter …not anymore.
Wish I wasn’t done, but I can’t justify the cost anymore.
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Scam

This app went from free to ridiculous price in a very short span. After I cancelled the subscription, that I paid for, I was unable to access or view the invoices and bids I had already paid for. This app did more harm than good

Unhelpful

Used these for a few year on a paid subscription. You don’t get enough invoices and quotes for the cost. Once you finish subscription they are poor at helping you get your required information downloaded. Stay clear better available for cheaper.

Great tool

Easily write estimates, add photos and the items library allows you to add services easily

Great for our small business

Perfect fit for us!

Great app!

I love this app it’s so helpful and free

User friendly horrible glitches

I love how simple and fast it is to use . I hate how it glitches on both desktop and mobile 😭 please fix them soon !!

Purflo plumbing user reviews

Great app easy to use, effective

No auto save and staff under educated on how it works

I loose work when working on a document sometimes. The program freezes
I loose the work since there is no auto save. I have sent my concerned numerous times but some staffers are not educated on the program to provide help.

Fix these issues and the ap works great otherwise.

Customer service in reference to providing accurate clear instructions to resolve issues is very much lacking.
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Disappointed

A change to the homepage has replaced the Client button, which contained personal info saved about clients. Will likely delete since that change occurred since I no longer have access to my client database. Used to be a 5 but now I’m rating a 1.

Response from developer

Hi Drew, you can still access your Client list! Just tap on the More button in the bottom-right, to bring up a menu with more options, then tap on Clients. All of your clients and their info is still there. Please let us know if you're having any issues with that -- you can reach out to us at hello@joist.com or through the help section of the app if you still need help! Additionally, our team is working currently on returning the Clients button to its prior location, so please keep an eye out for updates to the app in the near future.

Simple, easy

If you run your own business and need to invoice on the fly, then this app is for you. It’s not cheap but the features are there. Also getting paid is through PayPal which is simple (they charge per transaction).

Just what I needed

This is a great and so much what I needed .

App failed

Make sure to back everything up. The app failed to work for me and support isn’t helpful. Don’t get caught off guard!

Descent

Descent app but after I subscribed it sent me an email of a price increase for my subscription about 2 weeks later ,not cool. I don’t care for these kinds of developers who want to charge for everything. That’s right they even charge for uploading photos . I will look for another app .

Plumbing go and electric

Simply easy to use and good price

Good luck

Very helpful