Joist User Reviews

Customer Experience

Positive experience62.0% of reviews
Neutral7.0% of reviews
Negative experience31.0% of reviews

~ Based on 442 written reviews from the US App Store.

What users say

Is Joist Safe?

Joist: Invoice & Quote Maker appears safe based on user ratings. AppsHunter Safety Score for Joist is 94/100.

This assessment is based on 13,546 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 13,546 App Store ratings for Joist.

Is Joist Legit?

Joist: Invoice & Quote Maker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Joist is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SO EASY

LOVE IT SO MUCH

Still needing some improvements

I would like them to enable a feature allowing the client to provide a genuine signature on their own device or computer. That would be great and professional.

Scam

Terrible product and costs to much money to use

About price

It need show cleint as well what is material and products costs

Not private

They block access through VPN’s

Waist of money

Joist used to be free. App has gone down hill with pop ups and increased subscription fees.

Basic

I’ve used this for basic invoices less than 10 times a year. The basic free package was great. Them they took away images, reduced the basic option to almost nothing, and now charge for everything. Looking for another solution.

Block data without a subscription

Don’t use these people they expect you to have a subscription to get your data once you stop using their service. It’s in other words for stealing business information from you. It use to be free

Blocks VPN’s

Joist is joining the rest of the tech world by blocking access when using a VPN. Thanks. This is why everyone hates the entire tech industry.

Best Tool in the Book

Great app, has helped me be able to manage my business allowing me to be more successful. Thank you Joist for your services. I’ll continue to be a dedicated customer.

They will try to run your business for you!

Omg this is by far the most annoying app I have ever used! The app itself is fine, but the company won’t leave you alone! Constant messages and emails with ideas and suggestions on how to use the app and get more business! Yes, that’s right! Joust thinks they know more about your business than you!!! Worst part is you can’t stop it!!! Looking for an alternative to this service.
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Great tool.

Joist is a great app. It helps me with my estimates and payments. I recommend Joist to any Contractor. Great tool to have.

They Keep removing features and increasing the price

They keep removing basic and deported features while increasing the price so they want you to upgrade all the time with the higher monthly rate for basic features you had on your plan.
It’s a good app if you pay top dollars for the higher plan tier, but there are many apps over there that will do the same for much cheaper so I wouldn’t start with this one if I knew that they will keep doing it every year
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Elite upgrade

Slowly but surely, every good feature I’ve been using as a pro subscriber, becomes an Elite subscription service. I’m moving to a different platform.

Wish it had a dashboard like wave accounting

I use this app over wave because it allows me to add photos and Wave does not however, wave accounting provides the user with a dashboard that allows them to see what will become payable in the next 15 days, the next 30 days, and so on. This feature would be extremely useful for contractors, trying to manage a business, the ability to have a quick at a glance look receivables would be much better.
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Response from developer

Thank you for sharing your insights. It's wonderful to hear that you appreciate the photo feature we provide. We understand how valuable a dashboard showing upcoming payables would be for effectively managing your business. Your feedback is truly helpful in guiding our future improvements. If you have more thoughts or suggestions, feel free to reach out to our support team in the app.

Download

I miss when it was free ! But I love them

Customer service

The app is mostly easy no navigate. However, there is no one to talk to on ver the phone making it difficult to request or get help via chat.

Good app but I’m going to move to another

I give it a 5 star for being functional user friendly and the payment options for client are all there . I give it negative stars for cutting out app functions like reports which I had already upgraded to pro (cost more) to keep now they take them away and say upgrade again to elite to see them , which of course cost more which I’m tapped out for this so see ya I’m moving on to better cheaper app
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Owner

Great app over 10 years using it

Great

I been using joist for a month and it’s great. Easy to make invoices, easy for customers to sign, make payments. I enjoy using this app! Cheap too!!