Great Tool!
I have 2 children with ADHD and this has been a great way to organize and incentivize them. Installation and set up was easy and it hasn’t slowed down their devices like some parental control apps. Both my children and myself love this app!
Customer service sucks.
I’ve been trying to get a hold of somebody in customer service for over a week now with no response. I have emailed and I have called, both several times. I was charged $89 and I don’t know why I didn’t even know what this app was. I did not do the free trial and I cannot find where to cancel. It does not show that I have a subscription through my email or through my iPhone so I don’t know what else to do. I would not recommend!!
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Not User Friendly
Locked all my son’s apps before finishing the set up. He finished all his tasks and the apps are still locked. We paid for the premium subscription. I don’t know how to take it off! I’ve gone through all the settings in the all on his iPad and my iPhone. After uninstalling, it is still locking his apps!
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Can subscribe monthly
I don’t have $169 to subscribe for a year. There used to be an option to subscribe monthly. We can’t use this app because of this. My kids were to young when we tried it before so I canceled but we want to try again and can’t
Arnaque
J’ai résilié au bout des 7jours mais j’ai quand même été débité de 79euros😡😡😡😡😡
Helped are family a lot
It’s helped get my kids to do there daily tasks and chores and help put it more on them and show direct rewards. The sub task helps my son who has adhd and autism to keep on task and not forget items.
Why has this changed so much
My daughter used to love playing on Joon. Then she stopped for about a year and when she came back the game had changed completely and all the doter’s she had made were gone, along with all the stuff she had bought and made. Please change it back.
Amazing!!
As a person with ADHD, I can absolutely tell you this helps so much with me and my siblings. I love it so much and it really motivates myself and has stopped a lot of arguments and actually make chores fun. I also like how it is very customizable so you can customize it to your own household. I definitely recommend this to anyone with a kid that never wants to do chores.Overall Joon,You are doing an amazing job!!!
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Great customer service
I reached out with concerns and the customer service was great. Thank you!
Best customer service
My kids thoroughly enjoyed this app though due to ages and preference they didn’t last as long as we’d hoped. Customer service was incredibly prompt and resolved our issues immediately.
Subscription reminders not sent
Don’t sign up for the trial.
The app states that they will remind you days before the yearly subscription kicks in. Nope.
The app states that they will remind you days before the yearly subscription kicks in. Nope.
Hard set up
Too difficult to set up and not easy to customize
Garbage
Won’t delete off my daughters iPad. Scammer garbage. DO NOT DOWNLOAD!!!!
Doesn’t work
Having trouble with unlocking the iPad and he’s getting frustrated with the app. He earns coins and buys time but it won’t unlock the app.
So much potential
So many bugs and glitches
They keep charging your account
I’ve canceled my subscription and I continue to get charged. This app is a rip off. No support to reverse charges other than your bank. DO NOT GET THIS APP. IT ISNT WORTH IT.
Frustrating
Tried the 7 day free trial and we really didn’t have a chance to see if it would work for us as it was a busy week. App notified us that free trial was almost up so Cancelled as we weren’t using it much. Joon offered additional 7 day free trial so I thought we’d see during a more normal week. This time no reminder trial was up and charged for the whole year without anyway to cancel. I acknowledge that this was also my fault for not setting a reminder, however it’s so frustrating that apps do this.
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Didn’t work for us
We had to stop using it. My child was asking the chatbot questions that were not appropriate and getting upset with it when it refused to answer. He then did not respond to any of the tasks when the chatbot was off.
Way overpriced
The price for using the app is ridiculous. Way over priced. Even if it were worth it (which it’s not) I would never pay that much for any app.
We enjoyed the app mostly for the game, it helped if parents are consistent with it. I would even consider paying a small amount monthly for it, just to keep my kid happy.
The fact that the developer thinks it’s even close to $189 a month is a joke. Thanks for the measly discount offer ($130) 🤯
We enjoyed the app mostly for the game, it helped if parents are consistent with it. I would even consider paying a small amount monthly for it, just to keep my kid happy.
The fact that the developer thinks it’s even close to $189 a month is a joke. Thanks for the measly discount offer ($130) 🤯
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Cancelled-still billed
This app was way too expensive for what you get. I cancelled it within 2 months of my daughter using it. I just got billed again even though it doesn’t show up in the Apple subscriptions. My card expired in their system and even then they billed me which means it IS tied to Apple subscriptions. I would like my refund as soon as possible.
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