No monthly subscription options
You might want to consider a monthly subscription option. Theres no way I’m paying $150NZD yearly. In this economy??
Every update makes my kids more distressed
First the app got rid of the doters my kids had loved and grown attached to. Now they are becoming more and more unlikeable and my kids don’t want anything to do with them. They say they are AI, they speak like robots and are just extremely cold, and not appealing. My kids still are actively grieving for their former pets and wish that it would change back.
The company says it has new features to allow for greater connection, but that is not at all what each update has accomplished. We missed the window to cancel before it auto renewed but we are actively looking for other apps to use. It’s too bad, because prior to the doter merge, my kids adored this app and we couldn’t recommend it highly enough.
The company says it has new features to allow for greater connection, but that is not at all what each update has accomplished. We missed the window to cancel before it auto renewed but we are actively looking for other apps to use. It’s too bad, because prior to the doter merge, my kids adored this app and we couldn’t recommend it highly enough.
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Can’t subscribe monthly
I don’t have $169 to subscribe for a year. There used to be an option to subscribe monthly. We can’t use this app because of this. My kids were to young when we tried it before so I canceled but we want to try again and can’t
it doesn’t support japanese very well
The pet AI’s Japanese sounds unnatural, the UI suddenly switches to English, and worst of all, reviews can only be written in English. For an app that claims to support Japanese, this feels pretty half-baked. That said, I really do think the app itself is great.
Response from developer
nihonngonisiteさん、率直なフィードバックをありがとうございます。ペットAIの日本語が不自然な点、UIが英語に切り替わってしまう問題、どちらもチームに共有し改善に取り組みます。日本語ユーザーの体験を大切にしたいので、詳しい状況やスクリーンショットを contact@joonapp.io までお送りいただけると本当に助かります。
Kosten erst nach Einrichtung
Erst beantwortet man Mühselig alle Fragen und richtet sein Konto ein und dann kommt das Abo für über 100 EUR im Jahr… nein danke
Response from developer
Hallo Benny8876, vielen Dank für dein ehrliches Feedback – es tut uns leid, dass der Preis erst am Ende des Setups sichtbar wurde. Wir nehmen das ernst und geben es an unser Team weiter. Falls du Joon doch ausprobieren möchtest oder Fragen zum Abo hast, schreib uns gern an contact@joonapp.io – wir helfen dir persönlich weiter.
Great Tool!
I have 2 children with ADHD and this has been a great way to organize and incentivize them. Installation and set up was easy and it hasn’t slowed down their devices like some parental control apps. Both my children and myself love this app!
Customer service sucks.
I’ve been trying to get a hold of somebody in customer service for over a week now with no response. I have emailed and I have called, both several times. I was charged $89 and I don’t know why I didn’t even know what this app was. I did not do the free trial and I cannot find where to cancel. It does not show that I have a subscription through my email or through my iPhone so I don’t know what else to do. I would not recommend!!
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Not User Friendly
Locked all my son’s apps before finishing the set up. He finished all his tasks and the apps are still locked. We paid for the premium subscription. I don’t know how to take it off! I’ve gone through all the settings in the all on his iPad and my iPhone. After uninstalling, it is still locking his apps!
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Can subscribe monthly
I don’t have $169 to subscribe for a year. There used to be an option to subscribe monthly. We can’t use this app because of this. My kids were to young when we tried it before so I canceled but we want to try again and can’t
Arnaque
J’ai résilié au bout des 7jours mais j’ai quand même été débité de 79euros😡😡😡😡😡
Helped are family a lot
It’s helped get my kids to do there daily tasks and chores and help put it more on them and show direct rewards. The sub task helps my son who has adhd and autism to keep on task and not forget items.
Why has this changed so much
My daughter used to love playing on Joon. Then she stopped for about a year and when she came back the game had changed completely and all the doter’s she had made were gone, along with all the stuff she had bought and made. Please change it back.
Amazing!!
As a person with ADHD, I can absolutely tell you this helps so much with me and my siblings. I love it so much and it really motivates myself and has stopped a lot of arguments and actually make chores fun. I also like how it is very customizable so you can customize it to your own household. I definitely recommend this to anyone with a kid that never wants to do chores.Overall Joon,You are doing an amazing job!!!
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Great customer service
I reached out with concerns and the customer service was great. Thank you!
Best customer service
My kids thoroughly enjoyed this app though due to ages and preference they didn’t last as long as we’d hoped. Customer service was incredibly prompt and resolved our issues immediately.
Subscription reminders not sent
Don’t sign up for the trial.
The app states that they will remind you days before the yearly subscription kicks in. Nope.
The app states that they will remind you days before the yearly subscription kicks in. Nope.
Hard set up
Too difficult to set up and not easy to customize
Garbage
Won’t delete off my daughters iPad. Scammer garbage. DO NOT DOWNLOAD!!!!
Doesn’t work
Having trouble with unlocking the iPad and he’s getting frustrated with the app. He earns coins and buys time but it won’t unlock the app.
So much potential
So many bugs and glitches
