Joy Wedding Planner & Website Reviews: Is It Legit?

Customer Experience

Positive experience63.5% of reviews
Neutral6.5% of reviews
Negative experience30.0% of reviews

~ Based on 474 written reviews from the US App Store.

What users say about Joy Wedding Planner & Website

Is Joy Wedding Planner & Website Safe?

Joy Wedding Planner & Website appears safe based on user ratings. AppsHunter Safety Score for Joy Wedding Planner & Website is 96/100.

This assessment is based on 8,724 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 8,719 App Store ratings for Joy Wedding Planner & Website.

Is Joy Wedding Planner & Website Legit?

Joy Wedding Planner & Website appears to be a legitimate app. AppsHunter Legitimacy Score for Joy Wedding Planner & Website is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not good

I kinda wish i started with the knot instead. This web and all is super glitchy. When i click on any of the bottom options it just refreshes and never loads. Been like this for months. Like the developers don’t make updates or fix bugs regularly. Use a different site for your wedding!

Terrible experience

This app was a complete nightmare to use. They will make it incredibly difficult to get any money you get out., their customer service will take days to respond to you, they will charge your guest $15 to send you a generic AI generated thank you card, and everything on their registry is insanely overpriced. And it gets better., if they can’t fulfill the order, guess what they don’t give you or your family or friends your money back, they give you a credit to use at their shady aforementioned “store”. This has caused me so much stress, during one of the most stressful times of my life, so I am seeing this with my full chest, DO NOT USE this app or site!!!! save yourself the headache and find a place that actually values you, your time, and the money of the people who get you gifts
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Worst wedding app

Super confusing, slow, and hard to manage. Been a huge headache.

Signing up issue

Not investing my time to create another account with unique name & passwords. When will you idiots work that out.

Complex interface with Fake Data Hard to remove

At first it seems like it’s easier to navigate than The Knot and allows me to directly add my unlisted venue. I even like that guests can upload their own date via a link but the ease stops there.
For whatever reason they have dummy account data instead of blank areas like fake contacts and wedding party info. It would be only mildly annoying if it could simply be deleted but from the app that’s impossible. You have to do the bulk of your editing on your computer via the site. Top that off with it being nearly impossible to remove from there as well. I just wanted a nice planner app. If I wanted to jump through hoops I’d have just built it myself. Deleting and trying something else.
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Couples Beware

This has to be one of the worst app designs on the App Store. They sent us items that were previously opened and returned. When we contacted support, it took more than a week to even get a message response. Imagine having to go back and forth between THREE MESSAGES. It takes near three weeks to actually complete anything. You’re better off making a registry on Zola or The Knot.
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Worst wedding app

Super confusing, slow, and hard to manage.

Fab

Fantastic to share pics from wedding

Wedding guest

The site doesn’t always work when a picture is tapped. It will jump to another topic instead of the one you want.

Unable to view registry

Can’t even view my registry on the app anymore. It just shows an error message.

Great organization

This website helps organize, and overview everything! I’d be lost without it

Great idea but very glitchy

I love a lot of this app and we’ve had great feedback on our wedding site from our guests. However, so much of it has glitches that I find myself constantly having to switch between the app and the browser version of the site. Guest contacts never save when you update them (what’s the point of having tags?) and half of the pages aren’t accessible through app
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Horrid Registry Experience

Their website and planning features are okay, but their registry is awful. $50 “bulk item surcharge”?? I don’t know any place that charges $50 to ship a vacuum, that’s robbery! Also price matching is like pulling teeth. Go elsewhere.

“Free App”

This app asks for money around every feature that takes time to put together then at the last moment they tell you it’s going to cost $80. You cannot even message the guest list without paying $80. Look elsewhere for a wedding website.

Terrible app

Crashes all the time. Interface is so limited. Lists of guests are not in alphabetical order.

Buggy

Not able to use any of it. Can’t share creation of guest list or update photos.

Not user friendly

Incredibly difficult to navigate through, confusing, have to log in to access anything and even rsvp multiple times.

Please Fix INVITE Feature

Overall, I love how I can organize the schedule and also offer hotels as a part of the tab automatically however, the invite feature is like biting nails. It is so annoying how I have to go through the list of invites that I can purchase instead of the invitation that I already purchased to send to guest, unless I’m on desktop, which is still a bit of a hassle.
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Don’t Recommend

Very glitchy. The app kept freezing and then deleted all of my progress.

REGISTRY IS SCAM

DO NOT USE THIS COMPANY FOR YOUR REGISTRY. Cash funds are mysteriously still pending, many of our gifts are “out of stock” and so we are issued joy credit that can only be used in their joy store. I don’t want another item, I want the items that my loved ones chose for me. I am telling everyone I know to not use this company.
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