JPFans Reviews: Is It Legit?

JPFans
JPFans
NOVABYTE PTE. LTD.

Customer Experience

Positive experience94.1% of reviews
Neutral0.8% of reviews
Negative experience5.1% of reviews

~ Based on 946 written reviews from the US App Store.

Is JPFans Safe?

JPFans appears safe based on user ratings. AppsHunter Safety Score for JPFans is 92/100.

This assessment is based on 822 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.5% of ratings point to a safe experience
1.5% of ratings suggest some concerns
8.0% of ratings point to a risky experience

~ Based on 803 App Store ratings for JPFans.

Is JPFans Legit?

JPFans appears legitimate, with a few gaps. AppsHunter Legitimacy Score for JPFans is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing service to order from

JPFans is an absolutely amazing service and without a doubt the best proxy service I have ever used! The customer service is absolutely amazing and the shipping is extremely fast and cheap considering it’s ordered straight from Japan! This app is perfect for not only figures but also CDs, fashion, magazines, keychains, plushies and much more. I’ve never loved an app as much as I love JPFans, it’s a 10/10 service and I recommend to everyone interested! JPFans is such an easy to use app while still offering top tier service to all customers, it’s so easy to search for items and it’s even easier to buy so it’s perfect for first time buyers looking to use proxy sites for the first time!! Overall it’s a 10/10 app and I couldn’t ask of anything more, it’s perfect!!
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Response from developer

Thank you so much for your amazing review! 😊 We're thrilled JPFans made searching and buying figures, CDs, fashion, and more so easy, with fast, affordable shipping and friendly service. We'll keep bringing you great finds from Japan! ✨

J’adore 🩷🧸😍

J’adore ce site je trouve pleins de belles choses sur Rilakkuma et sanrio rare est pas chère puis tout est bien emballé et en plus envoie rapide
🧸🩷🐻‍❄️🐻🥰💕

Response from developer

Merci beaucoup pour votre adorable message ! 😊 Nous sommes ravis que notre sélection Rilakkuma et Sanrio, nos prix, l’emballage soigné et la livraison rapide vous plaisent. Nous continuerons à vous proposer de belles trouvailles japonaises ! 🧸

Meine Erfahrung

Ich bin sehr zufrieden mit JPFans! Die App ist super verständlich aufgebaut und kategorisiert, sodass man auf jeden Fall etwas findet nachdem man sucht! Genau so nett ist der Support der jederzeit bei Fragen verfügbar ist. Ich bin sehr zufrieden mit allem da es nicht nur leicht zu verstehen, sondern auch sehr einfach in der Anwendung ist! Ich kann’s nur empfehlen 💘
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Response from developer

Vielen Dank für Ihre begeisterte Bewertung! 😊 Es freut uns sehr, dass Ihnen die übersichtliche Struktur und Kategorien von JPFans gefallen und unser Support bei Fragen hilft. Ihr Lob motiviert uns, weiterhin ein einfaches und zuverlässiges Einkaufserlebnis zu bieten.

perfect for buying anime goodies!

10/10 app and service, it was so easy to find specific products i wanted and everything including shipping was super affordable. totally recommend this proxy if you want japan exclusive products : )

Response from developer

Thank you so much! 😊 We're thrilled you found it easy to locate the Japan-exclusive items you wanted and that shipping felt affordable. Your recommendation means a lot—we'll keep working to bring you great Japan finds and a smooth experience!

Dont!

Do not buy from them there are so many different proxy’s and this one is outrageously overpriced I spent more then 100 on a figure I could have bought for 80. Don’t waste your money or time

Response from developer

Hello, we're sorry for the unpleasant experience. We understand how you feel and would like to clarify: As a proxy platform, all items on JPFans come from Japanese platforms like Mercari, and item prices are set by the Japanese sellers — the platform does not participate in pricing. In addition, the total amount you pay usually includes the item price, domestic shipping in Japan, proxy service fee, international shipping, and possible customs duties, etc. Therefore, we recommend users not to look only at the item price before purchasing, but to include all fees such as service fees and international shipping, and compare the "total cost" with buying locally or through other channels. If you can buy the same figure locally or through other channels at a lower total cost, then choosing to buy locally is indeed the more cost-effective option. To avoid similar surprises, we recommend using our shipping cost estimator before placing an order to comprehensively compare the total costs, including item price, shipping, and customs duties. If you have any questions about the charges for a specific order, please feel free to contact customer support via the "Contact" button in the App. Thank you again for your feedback, and we wish you all the best!

Probably the best proxy service ive used

Jpfans by far has the best proxy service, their fees and prices are a lot better than buyee which i used to use and the UI makes it very easy to navigate the app and website. Not to mention the coupons are really good!!

Response from developer

Thank you so much! 😊 We're thrilled you find our fees and prices better than Buyee's, and that the app and website are easy to navigate. Glad the coupons are a hit too—we'll keep bringing you great value and smooth shopping! 🎉

Manga

I’m extremely satisfied with my experience with JPFans! My One Piece manga arrived in excellent condition, with great packaging to keep it protected during shipping. The print quality is amazing, the pages are clear, and the cover looks fantastic. The overall quality exceeded my expectations, especially for the price. Everything went smoothly, and I couldn’t be happier with my purchase. As a One Piece fan and collector, I highly recommend JPFans to anyone looking for manga and collectibles. I’ll definitely be ordering from them again in the future!
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Response from developer

Thank you so much for your wonderful review! 😊 We're thrilled your One Piece manga arrived in excellent condition and that the packaging, print quality, and value exceeded your expectations. Your recommendation means a lot—we can't wait to help with your next order! 🎉

Parfait !

J’ai découvert JPfans par une vidéo YouTube. Je suis fan de cartes à collectionner Dragon Ball japonaise. J’ai donc essayé JPfans pour en commander directement du Japon et je suis totalement satisfait, l application est bien faite, très claire , tout est bien expliqué. Le suivi de notre commande est très simple et surtout JPfans envoi des photo du colis bien protégé avant qu’il parte du Japon, bref je recommande cette application pour ceux qui veulent commander leurs produits japonais. Merci !
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Response from developer

Merci beaucoup pour votre retour chaleureux ! 😊 Nous sommes ravis que l’application vous plaise et que le suivi ainsi que les photos du colis protégé vous rassurent. Merci de recommander JPFans, nous continuerons à vous offrir une expérience claire et fiable !

Customer Support

Great selection of places to shop from so it’s easy to find what you’re looking for, with the added help of the fact you can use image search for items. Customer support was great as they helped me understand shipping costs and actually some items I couldn’t purchase (as of the time of posting) which was a guitar just due to limits of size and weight. Overall very positive experience.
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Best place to shop Japan stuff

As a Tokusatsu fan who buys toku toys and makes videos on Tiktok, it a great place to shop (despite the expensive international shipping) I like that JPFans send you a photo on how your item looks before you pay for it to go internationally and you can buy and they send it anywhere.

Great platform

Very affordable way to get rare figures. It’s easy to save money on shipping when you combine items. Great platform!

Très bonne application

Parfait pour acheter des produits japonais sans avoir besoin d’aller au Japon 👌

Response from developer

Merci beaucoup pour votre avis ! 😊 Nous sommes ravis que JPFans vous permette d’acheter vos produits japonais préférés sans aller au Japon. Merci pour votre confiance, nous continuerons à vous proposer de belles trouvailles !

Good Proxy App

Very solid proxy app to get products from Japan! Cheaper stuff compared to other 3rd party sites and shipping isn’t that bad

Response from developer

Thank you so much for your kind review! 😊 We're thrilled you find JPFans a solid way to shop from Japan, with competitive prices and reasonable shipping. We truly appreciate your support and look forward to helping you discover more great items!

love jpfans !!

price friendly items and good quality!

Great app !

I had an amazing experience with JP Fans and could get more items to my collection! I loved ✨

Response from developer

Thank you so much for your lovely review! 😊 We're thrilled JPFans helped you add more items to your collection and that you had an amazing experience. We truly appreciate your support and look forward to helping you find more favorites! ✨

Great experience

Awesome experience buying Pokémon goods from JPFans! Everything was high quality, and the items were packed with incredible care.

Response from developer

Thank you so much for your wonderful review! 😊 We're thrilled you loved your Pokémon finds and that everything arrived high quality and packed with such care. We truly appreciate your support and look forward to helping you discover more great items from Japan! 🎉

rare finds

I was able to find a lotttt of merch for characters that I love that aren’t available in America/are super expensive to buy here in the US 🥹 It’s an easy website to navigate and understand and I found so many goods that I’ve been wanting to get for a much cheaper price on mercari Japan

Shopping on JPFans

Was a great experience overall. There is always something to choose from and that’s what makes its experience so special! They offer great prices and overall great condition items overall! Especially being able to buy services when it gets shipped to their warehouse to check it out before it gets shipped can be a very big help aswell! They offer very valued and detailed services overall for buying item import especially and always make sure it gets to its location!
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My favourite Japanese store!

I’m so happy with all the services! shipping quick, so much product choice, app is great and easy to use! I’ll be placing LOTS more orders! Also the rewards & offers are GREAT!

JPFans never lets me down

not once have I had a bad experience (excluding a seller, but that’s not JPFans fault) I’m so glad to have the game that i’ve been wanting for soo long. I definitely recommend JPFans if your using a proxy