App is fine but other services are better
No problem using the app, found something quick and bought it with an intro coupon. Shipping is expensive but no surprise there. Like all proxy purchases. My issue is that after the warehouse received the order I didn’t receive any communication for two weeks. I opened an inquiry and was answered quickly saying it was a glitch and they’d ship my purchase when sorted out. That’s fine but just received a notice my order was cancelled. I did receive a full refund but what a waste of time and effort. I lost any desire to use this app again.
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Great deals, bad login
I have seen so many great deals on this app. Many figures and anime related things are quite cheap, which is great, but I am unable to login. No matter how many times I create an account, the login will never work on this app. It won’t let me buy anything, and thus I will probably never be able to use this app. Please update the login and sign in features.
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Just a bad business honestly
Little did I know but the terrible shipping practices were not done by the seller, they are actually done by Mercari. They personally broke items in my shipment and will not help unless I submit all types of photos of the original packaging before opening. All things I didn’t know I’d need till opening the disaster they shipped.
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Amazing!
There are some reviews complaining about the login and some features but I think you have to understand that this is the “real” mercari, in the sense that you get to explore what they are actually listing in Japan. The American Mercari has always been separate from the original, with listings from Japan very minimal. You’ll have to make a separate account to use this, but it’ll open you to a whole new world of listings! The shipping and customs are unfortunately pricey, but they’ve been giving out a lot of coupons lately which helps out a lot. As for offers/communication with sellers, I think they keep it off to minimize confusion and issues. It sounds a little ironic, especially if you need to ask for more measurements/pictures/etc, but most people have been very detailed in their listings. I’ve bought an item last month and the process went by very smoothly, with it being shipped to me a whole week before the estimated date!
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Nice
Makes it easier to buy stuff from mercaris japan version ! My only issue is the way they calculate shipping,.,.,..,I understand that tariffs can make shipping imported items quite expensive, but it really does feel as though they’re calculating some of this stuff properly…..!
