can't choose your base rice/greens
the app doesn't allow you to choose rice and green as your base. can do only 1. quite disappointing.
Can’t apply rewards
What’s the point of downloading an app to get rewards if the app glitches out when trying to apply those rewards???
App won't send me code to login
Tried a few months ago to order using this app, tried again today. The app won't text me the code to login, so I can't order food on it. Guess they hate money or something
They Tried
But … when I go to choose a time it’s either 8 tonight or ASAP, which won’t work because I don’t want my food sitting there. I also can’t order any kids bowls. Oh well. No biggie. We’ll just walk in like we usually do.
BYOB - missing main/base ingredients
Ordering my BYOB in advance would be fantastic, but it's a bit disappointing that the essential ingredients like shrimp, salmon, scallops, and tofu are missing. After all, BYOB isn't truly "build your own" without these key components. The process starts by asking about the type of rice, then moves on to mix-ins like cucumber, sweet onion, and scallions, followed by selecting the sauce, and finally, picking toppings such as wasabi, pickled ginger, corn, and crab salad. However, it seems like one of the most crucial elements is overlooked in this ordering process.
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