Sometimes itinerary gets lost
Bad customer service. My itinerary got lost on the app , so a couple of months later I rebooked the same trip assuming that the flights didn’t get booked because there were no reservations in the app for a while. But it let me book the same flights again and afterwards , both sets of tickets showed up. I called customer service and they said sorry there’s nothing they can do about it. Poor customer service and an even worse app.
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Nothing works in this app
Can’t find booking. Can’t see your full information. Password reset link Not Working
App doesn’t work
As title suggests
Mal servicio
Compré un vuelo con Justfly y yo agregué maletas y pagué 89 dólares por mi maleta con un vuelo de Frontier y cuando llegué al aeropuerto me dijeron que no había maleta pagada y yo demostré que yo la pagué a través de Justfly , la chica de frontier me dijo que llamara a Justfly y les explicara lo que estaba sucediendo y hablé con alguien de Justfly por mensaje y le expliqué que me están cobrando $104 dólares por mi maleta y me dijo que no me preocupe y que guardé el recibo para luego ellos hacerme un reembolso, y todo es mentira, mandé las pruebas de mi recibo y Justfly me dijo que ellos no devuelven dinero. Estafadora Justfly
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Terrible travel agency
Canceled my flight after they took 1200, booked me on a flight online and in real life it was another that couldn’t accommodate my dog, CANNOT get a hold of a real person spent hours on hold even tho a robot said it’d be 15mins. It’s “cheaper” meaning you’ll get no service and waste thousands and never even get a flight!
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