Too many bugs
Can’t even sign up on the app. If signing up is difficult, how will the app actually perform?
App doesn't work at all
Can't even set up an account because "connection failed". Tried to get support, can't even connect to the website. Remove this worthless waste of space from the App Store.
Don’t bother with this app
I loved the feature of not having to get up to open the door physically. This year that feature stopped working. 😩 I just tried to go to the app website to see how to fix it. The website doesn’t exist anymore!
They borked all “older” locks.
Bought KIC6510 in 2024, and now can’t use this app to add new fobs, see logs including battery status, or unlock the door. Apparently need to upgrade a board now. Instead of alienating your customers charge a $5 per year subscription to pay a programmer to keep supporting the locks you sold.
Lock not responding
I just did an update on my iPhone. The remote through the app it’s not working now. I have to manually go to the lock to open the door. It needs an update.
I love this feature on my phone!!
I love this feature on my phone!!




