Too many bugs
Can’t even sign up on the app. If signing up is difficult, how will the app actually perform?
App doesn't work at all
Can't even set up an account because "connection failed". Tried to get support, can't even connect to the website. Remove this worthless waste of space from the App Store.
Don’t bother with this app
I loved the feature of not having to get up to open the door physically. This year that feature stopped working. 😩 I just tried to go to the app website to see how to fix it. The website doesn’t exist anymore!
They borked all “older” locks.
Bought KIC6510 in 2024, and now can’t use this app to add new fobs, see logs including battery status, or unlock the door. Apparently need to upgrade a board now. Instead of alienating your customers charge a $5 per year subscription to pay a programmer to keep supporting the locks you sold.
Lock not responding
I just did an update on my iPhone. The remote through the app it’s not working now. I have to manually go to the lock to open the door. It needs an update.
I love this feature on my phone!!
I love this feature on my phone!!
Doesn’t fit on an iPhone 11 screen
The design of the app is so outdated
It needs to be updated to fit an iPhone 11 screen
It needs to be updated to fit an iPhone 11 screen
Needs an update
As mentioned by others the app really needs updating;
Calendar function for netcodes don’t display correctly
Really would like to set codes for multiple locks together
Ability to have netcodes last longer than 7 days
Great lock but below average app
Calendar function for netcodes don’t display correctly
Really would like to set codes for multiple locks together
Ability to have netcodes last longer than 7 days
Great lock but below average app
Great app
Straight through the door
Needs iOS 13 support
Great app but really needs support for current iOS and we iPhone models
Barely Functional
Really needs a proper update for recent phones. The interface doesn’t fit recent larger screen phones.
So you can’t always add codes as the keyboard needs adjusted.
Could also do with adding multiple users/items to locks instead of one at a time.
Lots could be much better.
So you can’t always add codes as the keyboard needs adjusted.
Could also do with adding multiple users/items to locks instead of one at a time.
Lots could be much better.
Needs to be updated or removed from App Store
It is letterboxed on my Pro Max iPhone.
It does not integrate with the iOS password management. Not sure how this app got approved by the App Store.
It does not integrate with the iOS password management. Not sure how this app got approved by the App Store.
Need Siri shortcut functionality
This app need to Siri to unlock
Good app. Needs iPhone X Support
Good app but needs iPhone X support along with multiple people in charge of one lock.
Works great as is. When can I have an Apple Watch app also?
Software works great for our small business. Easy to manage and audit who comes in and when. Adding/removing users is simple. I would like an Apple Watch app option to open locks.
