Mr
Convenient and easy to use app
Love Kaiser🤗🥰
Dr. Wills is awesome !!
Inefficient Search Function
The Health Encyclopedia has 4,000 articles. You can search by key word and d get a number of results. After you read one article you have to go back to the home page of the entire app. You can't go back to the list of results,like you can in the Test Results section.
Hate the latest version
Very very slow, much more confusing. What’s the point? Should have just left it alone.
HATE THE NEW APP WITH A PASSION
The new app sucks so bad, I hate it! Bring back the old one
Meh
Sometimes it works, sometimes it doesn’t.
Happy
We’re satisfied with your service and care😁
New App is super slow
The updated version of the app is so slow. I can’t even book an appointment. Have to try several times to schedule an appointment. So disappointing! The old one was atleast functional.
Love this
It’s clear and easy to order my meds
Excelente
👍
Medication
Great service they deliver on the door 👍
Happy
I’ve been with Kaiser for over 40 years and have been satisfied with all my care .. if I want to see a specialist, I get the appt with zero problems .. I get my eye exams there also …
Frustrating
I’m not happy with the refill system on the weight loss meds. It seems a bit disorganized.
Thank you
Excellent Service
Thank you
But I can add my medicine automatic refill I have only some why?
The update
I hate it
IMHO
Always came back to Kaiser for our healthcare. Convenience, great doctors and most medical staff. Great and empathetic care should always go hand in hand with your medical and personal needs.
App Used to be Great 5*
New version terrible. Massive exercise in clutter, will not accept any mailing address from pharmacy so no online ordering, can’t delete or hide pages and pages of old info, assigns dozens of false action items, etc.
Update:
Months later the new app release still is terrible. Just like Fidelity, Kaiser took an app that worked well and turned it into user unfriendly, convoluted junk.
2nd Update
Many problems fixed, thanks. But now, too much messaging (so I treat all messages as Spam) and still too much clutter
3rd Update
Things better but stop messaging so many redundant items. Also clean up the interface
4th Update
App is Much Better. Only complaint is Kaiser over messages me. I get 2-4 emails and texts per event. Clutter ends up w/me being less responsive as I can’t focus on 10-20 redundant messages per month.
Update:
Months later the new app release still is terrible. Just like Fidelity, Kaiser took an app that worked well and turned it into user unfriendly, convoluted junk.
2nd Update
Many problems fixed, thanks. But now, too much messaging (so I treat all messages as Spam) and still too much clutter
3rd Update
Things better but stop messaging so many redundant items. Also clean up the interface
4th Update
App is Much Better. Only complaint is Kaiser over messages me. I get 2-4 emails and texts per event. Clutter ends up w/me being less responsive as I can’t focus on 10-20 redundant messages per month.
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Good app
Helps with my medication
Great Service
I appreciate the ease with which I can use the website to meet my ongoing health care. Thank you !
