Scammers and fraud
Response from developer
Dear Customer, We are truly sorry to hear about your experience and understand your frustration regarding the exchange timeline and order updates. This is certainly not the standard of service we aim to deliver at KALKI. We would like to re-examine your case closely. Please share your order number and contact details with us directly at info@kalkifashion.com with the subject line "App Review - Exchange Concern" so we can assist you on priority. -Team KALKI Fashion
Worst app
Response from developer
Dear Customer, We are deeply concerned to read this and sincerely apologize for your experience. Receiving a defective product and feeling unheard by our support team is completely contrary to the service standards we strive to maintain. We want to take full ownership and look into this immediately. Please email your Order ID, registered contact details, and photos of the defective item directly to info@kalkifashion.com with the subject line "App Review - Quality Issue Support". Our team will prioritize your case. -Team KALKI Fashion
All in one
Response from developer
Dear Customer, Thank you so much for the 5-star rating! We are delighted to hear that KALKI is your top choice for all your fashion needs. We look forward to bringing you more incredible collections and seamless shopping experiences on the app! -Team KALKI Fashion
Delivery timelines are not met
Had bought a sari for an event, delivery timeline was shown as Monday. The sari did not get shipped even till Friday. All this while their customer service team will keep making false promises of delivery. Eventually the order was cancelled at my request. You are better off buying their products on Myntra.
Response from developer
Dear Customer, We are deeply sorry for the delay in shipping your saree and the distress it caused for your event. We completely understand your frustration regarding the communication gaps and missed delivery dates. While we regret that your order had to be canceled, we take full responsibility for the service failure. We would like to internally audit this order to ensure strict compliance with delivery timelines moving forward. Please share your Order ID with us at info@kalkifashion.com so our team can review this case. -Team KALKI Fashion
They just say they will check and never get back. You have to keep reaching out to them.
Response from developer
Dear Customer, We sincerely apologize for the lack of follow-up and the frustration caused by improper communication regarding your order status. Unanswered queries and delayed updates are not the standard of customer care we aim to provide. Please email us your Order ID and registered contact number at info@kalkifashion.com with the subject "App Review - Order Status Escalation". A dedicated team will check your status immediately and contact you with a direct update. -Team KALKI Fashion
BEWARE - No returns or exchange
Response from developer
Dear Customer, We are truly sorry to hear about your sizing issue with the blouse and the frustration regarding your exchange request. KALKI does maintain return and exchange options depending on the customization and product category, and we regret if this was not communicated clearly or handled effectively by our team. We would appreciate the opportunity to re-evaluate your request. Please send your Order ID, registered phone number, and details of the item to info@kalkifashion.com with the subject line "App Review - Fit & Exchange Support". Our team will review your case on priority. -Team KALKI Fashion
Good collection
Terrible sales and support team
Fraud and scammers! Beware !!
Very smooth experience
Well-Designed App with Fast Performance
Poor service, do no order from them!
Need to up the UI
Difficult to go back
Once you selected multiple things, it doesnât work
Keep getting timed out
Response from developer
Hello Prestige User, Thank you for your valuable feedback! Weâve carefully reviewed your concern and made the necessary improvements in our latest update. Please update the app and check if the issue is resolved â your experience means a lot to us!
Best app for ethnic
Biggest fraud site
I placed an order of a saree which was new in stock and it was supposed to be delivered in two days and it was a prepaid order. Next day some dumb lady texted me saying that the saree has some issue and canât be shipped so I told her just send me another piece she is like itâs just one in stock. The amazing thing is as I checked on their website they doubled the price of same saree due to increase demand. Then this lady is giving me a lame excuse that I will have to wait for 25 days if I want same product can you imagine ? How irresponsible is that ? And they are selling same saree at twice the price and asking me to wait for 25 days or cancel the order. Such fraud businesses should never be trusted. I am never gonna place any order from them again. Such a waste of time.
Do not order
Terriblwe customer service
DO NOT ORDER FROM KALKI!!!
The app isnât opening
DO NOT BUY FROM KALKI
I had a very bad experience and saw others had similar experiences. I brought a dress from Kalki that came in a used condition that I did not even bother to try on and returned it as it is. They have a small returning window period. After 2 months thank god when I was checking for refund, I noticed they havenât refunded me or sent any email regarding refund. After several email or call, they started claiming that I had returned the item in used condition. After that they are just putting me in circles and not responding at all! They made a false claim
After reading reviews on different websites, there were so many who have gone through the same FRAUD. They have kept the item and also amount!
Their quality is poor. They sell it from local vendors
