Constantly locking me out
The app constantly logging me out and then won’t work with a password manager to let me log back in so I’m constantly having to cut and paste the password and username to get access into the app. It’s driving me mad. When it works, it’s great.
Waste of time
Useless ..keeps rejecting me I would have thought that such a prestigious BBQ company would at least be bothered to keep their APP working!
Can’t even create account
Keep getting error message when trying to create account.
App support
Well it’s nearly impossible get access support at KJ without filling out your life story. I am unable to log in via the app as the screen is expanded and offset. The web site no problem. Also, I cannot even create a new account without it stating the password is not compliant. Sorry to reach out this way but I do need help. I’ll revise my review following.
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APP is basic but could easily be better
Overall I like my Kamado Joe Konnected Big Joe, but the app needs some work.
1) The app does not always “live update” so what I see on the screen may be old information. I can do a manual refresh from the main page if I catch it, but there is nothing on the app that lets me know it is showing old information. Oddly, the notifications still function properly even when the app is showing different and old information.
2) Let me set high and low temperature alarms when I am using the Kamado grill in manual mode.
3) Your manual says that when cooling down, I should not fully close the top vent until the grill is less than 400 degrees, this app should have an alarm to let me know that has happened.
1) The app does not always “live update” so what I see on the screen may be old information. I can do a manual refresh from the main page if I catch it, but there is nothing on the app that lets me know it is showing old information. Oddly, the notifications still function properly even when the app is showing different and old information.
2) Let me set high and low temperature alarms when I am using the Kamado grill in manual mode.
3) Your manual says that when cooling down, I should not fully close the top vent until the grill is less than 400 degrees, this app should have an alarm to let me know that has happened.
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Wtf. Shouldnt a Konnected Joe idk connect to the internet?!?
Device gets an IP address but handshake and setup never complete.
App good but could be better
So far loving the Konnected Joe - all the on board features work well, my only complaint is when opening the cover, the fan shuts off, and takes a while to come back on to recover the temperature after closure. The app however does not always update in “live” mode so needs a manual refresh from the main page. Does also run the phone battery pretty hard. But alerts come thru to my watch which is nice
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Luv the App
Absolutely love the app! Everything was easy to connect and set up. What I would like to see added is the ability to set an alarm if the temperature drops below a certain set point.
Works fine but wont stay logged in.
The app works generally ok. Biggest annoyance is that it logs out frequently and doesn’t autofill when using a password manager like apple passwords. The cooking and control portions of the app are fine, not exceptional but get the job done. No major issue there. The authentication problem is such a pain I frequently dont bother using the app and dig out different probes. Please consider updating the app to support long lived authentication tokens or at the very least some form of quick touch/faceID reauthentication if this is coming from a higher corporate security policy.
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Connectivity issues
My Joe and the app keep disconnecting from each other and from the internet despite having a strong connection. This means I can’t use the included temp probes. Will give five stars if I can get some support.
Please fix bugs
1. The application always logs out and does not persist the logged-in user, so I have to log in every time I use the app.
2. The app does not retrieve saved credentials from the device’s password manager, requiring me to enter the password manually each time.
2. The app does not retrieve saved credentials from the device’s password manager, requiring me to enter the password manually each time.
Stopped working
It used to work but now I can’t even login. Click forgot password but never get an email. Not great when you’ve spent £2k on the bbq
App upgrades
I'm new to Kamala Joe and excited to use it for a backyard cookout this weekend. I connected my Komodo Joe, and everything is working perfectly. It would be great if the app could utilize some of the iPhone features, like live updates, so I can easily see the grill temperature on the main screen of my phone. An Apple Watch app would also be fantastic, allowing me to check the temperature even when I'm away from my phone.
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Slow
Not good. You have to login every day. It’s very slow to update with the correct temperature. It will give you constant alerts that you don’t need.
Unreliable
Smoker worked good for first month using the app now app is completely unresponsive to the smoker and cannot get smoker to repair
Unreliable
App connected to my new Pellet Joe the first day. Everything worked as advertised. Two days later, no joy. Keeps saying network error. Rebooted the phone, deleted the app. Turned off the Kamado and disconnected from the power outlet 10 minutes-still no joy.
1300$ for a wifi BBQ that won’t connect.
1300$ for a wifi BBQ that won’t connect.
Trust but verify
I love the Konnected Joe. It is rock solid as a grill and the temp control seems to work great…
The app on the other hand is pretty unreliable. If I use the app get then run errands and come back home the app stops working it either freezes up or just totally diskonnects. I have to turn the grill off then try to rekonnect. Even then it sometimes works only about half the time. It is only an app issue the grill still works when the app freezes.
The app on the other hand is pretty unreliable. If I use the app get then run errands and come back home the app stops working it either freezes up or just totally diskonnects. I have to turn the grill off then try to rekonnect. Even then it sometimes works only about half the time. It is only an app issue the grill still works when the app freezes.
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Kamado Joe
Tremendous app and very helpful
Amazing
App simply works, connects every time
Just okay
Really don’t need the app to alert me every time the temp drops a few degrees and then hits the target temp again. Meanwhile the probes don’t update the temp of the meat unless I close the app and restart it. Every time. Ugh.
