Kamado Joe appears to be a legitimate app. The AppsHunter Legitimacy Score for Kamado Joe is 95 out of 100 points across 7 verification signals from App Store and developer data.

Kamado Joe Reviews: Is It Legit?

Name: Kamado Joe
Rating: 4.5 (568 reviews)

Kamado Joe

PREMIER SPECIALTY BRANDS, LLC

🌟 Lifestyle

🍔 Food & Drink

Customer Experience

Positive experience21.9% of reviews

Neutral11.0% of reviews

Negative experience67.1% of reviews

~ Based on 73 written reviews from the US App Store.

What users say about Kamado Joe

Reviews of Kamado Joe are mostly negative: the Food & Drink app is rated 4.5/5 from 568 App Store ratings. What users like most: easy to connect and set up, helpful app features. Top complaints: frequent log-out issues, connectivity problems. Summarized from real user reviews.

Positive things

🚀Easy to connect and set up
👍Helpful app features
💡Useful temperature monitoring and control
🚀App generally works well

Negative things

🐛Frequent log-out issues
🐛Connectivity problems
🐛App crashes and freezes
🐛Unreliable temperature updates
🐛Compatibility issues with newer devices

Is Kamado Joe Safe?

Kamado Joe appears safe based on user ratings. AppsHunter Safety Score for Kamado Joe is 89/100.

This assessment is based on 568 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.7% of ratings point to a safe experience

3.0% of ratings suggest some concerns

9.3% of ratings point to a risky experience

~ Based on 568 App Store ratings for Kamado Joe.

Is Kamado Joe Legit?

Kamado Joe appears to be a legitimate app. AppsHunter Legitimacy Score for Kamado Joe is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Constantly locking me out

The app constantly logging me out and then won’t work with a password manager to let me log back in so I’m constantly having to cut and paste the password and username to get access into the app. It’s driving me mad. When it works, it’s great.

TJthe professor JK

3 months ago

Waste of time

Useless ..keeps rejecting me I would have thought that such a prestigious BBQ company would at least be bothered to keep their APP working!

L!Lost now found !

3 months ago

Can’t even create account

Keep getting error message when trying to create account.

LLongJ1234P

3 months ago

App support

Well it’s nearly impossible get access support at KJ without filling out your life story. I am unable to log in via the app as the screen is expanded and offset. The web site no problem. Also, I cannot even create a new account without it stating the password is not compliant. Sorry to reach out this way but I do need help. I’ll revise my review following.

Tthemajic

3 months ago

Response from developer

We’re sorry to hear you’re experiencing an issue with the app. Please go to App Settings and clear cache & data, uninstall the app, restart your phone, reinstall the app, plug in the grill and pair again. If the problem persists, contact us, and we’ll make it right. https://www.kamadojoe.com/pages/contact-us

APP is basic but could easily be better

Overall I like my Kamado Joe Konnected Big Joe, but the app needs some work.
1) The app does not always “live update” so what I see on the screen may be old information. I can do a manual refresh from the main page if I catch it, but there is nothing on the app that lets me know it is showing old information. Oddly, the notifications still function properly even when the app is showing different and old information.
2) Let me set high and low temperature alarms when I am using the Kamado grill in manual mode.
3) Your manual says that when cooling down, I should not fully close the top vent until the grill is less than 400 degrees, this app should have an alarm to let me know that has happened.

W9Whysohard 9

6 months ago

Response from developer

Thank you for your feedback! We’re committed to enhancing the app experience with every update. Stay tuned for improvements, and don’t hesitate to contact us by submitting a contact us form at the following link https://www.kamadojoe.com/pages/contact-us.

Wtf. Shouldnt a Konnected Joe idk connect to the internet?!?

Device gets an IP address but handshake and setup never complete.

GBGS Boutwell

6 months ago

App good but could be better

So far loving the Konnected Joe - all the on board features work well, my only complaint is when opening the cover, the fan shuts off, and takes a while to come back on to recover the temperature after closure. The app however does not always update in “live” mode so needs a manual refresh from the main page. Does also run the phone battery pretty hard. But alerts come thru to my watch which is nice

KKneeler999

6 months ago

Response from developer

We appreciate your feedback! For non-app-related inquiries, please reach out to us at customersupport@kamadojoe.com. We’re here to help!

Luv the App

Absolutely love the app! Everything was easy to connect and set up. What I would like to see added is the ability to set an alarm if the temperature drops below a certain set point.

CNChuck Norris!!:cn

8 months ago

Response from developer

We’re thrilled to hear you’re loving the app! Stay tuned for even more exciting features in our upcoming updates. Your support means the world to us!

Works fine but wont stay logged in.

The app works generally ok. Biggest annoyance is that it logs out frequently and doesn’t autofill when using a password manager like apple passwords. The cooking and control portions of the app are fine, not exceptional but get the job done. No major issue there. The authentication problem is such a pain I frequently dont bother using the app and dig out different probes. Please consider updating the app to support long lived authentication tokens or at the very least some form of quick touch/faceID reauthentication if this is coming from a higher corporate security policy.

__Shinkamui_

10 months ago

Response from developer

We appreciate your honest feedback. Our team is working hard on updates that will address these issues. In the meantime, please reach out to customersupport@kamadojoe.com so we can assist you directly

Connectivity issues

My Joe and the app keep disconnecting from each other and from the internet despite having a strong connection. This means I can’t use the included temp probes. Will give five stars if I can get some support.

RReviewer8866

10 months ago

Please fix bugs

1. The application always logs out and does not persist the logged-in user, so I have to log in every time I use the app.
2. The app does not retrieve saved credentials from the device’s password manager, requiring me to enter the password manually each time.

AAntosha666

10 months ago

Response from developer

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at https://www.kamadojoe.com/pages/contact-us We'll get you up and running.

Stopped working

It used to work but now I can’t even login. Click forgot password but never get an email. Not great when you’ve spent £2k on the bbq

Aallyt1979

a year ago

App upgrades

I'm new to Kamala Joe and excited to use it for a backyard cookout this weekend. I connected my Komodo Joe, and everything is working perfectly. It would be great if the app could utilize some of the iPhone features, like live updates, so I can easily see the grill temperature on the main screen of my phone. An Apple Watch app would also be fantastic, allowing me to check the temperature even when I'm away from my phone.

CSChicago SouthSide

a year ago

Response from developer

Thank you for your feedback! We’re committed to enhancing the app experience with every update. Stay tuned for improvements, and don’t hesitate to contact customersupport@kamadojoe.com if you need anything.

Slow

Not good. You have to login every day. It’s very slow to update with the correct temperature. It will give you constant alerts that you don’t need.

RReggieowens

a year ago

Unreliable

Smoker worked good for first month using the app now app is completely unresponsive to the smoker and cannot get smoker to repair

MMayeser

a year ago

Response from developer

We’re sorry to hear you’re experiencing these issues. Please make sure your app is up to date. If there is an app update, please install the new version. If the problem persists, contact us at customersupport@kamadojoe.com, and we’ll make it right.

Unreliable

App connected to my new Pellet Joe the first day. Everything worked as advertised. Two days later, no joy. Keeps saying network error. Rebooted the phone, deleted the app. Turned off the Kamado and disconnected from the power outlet 10 minutes-still no joy.
1300$ for a wifi BBQ that won’t connect.

Kkryogenyk

a year ago

Response from developer

We appreciate your honest feedback. Our team is working hard on updates that will address these issues. In the meantime, please reach out to customersupport@masterbuilt.com so we can assist you directly.

Trust but verify

I love the Konnected Joe. It is rock solid as a grill and the temp control seems to work great…

The app on the other hand is pretty unreliable. If I use the app get then run errands and come back home the app stops working it either freezes up or just totally diskonnects. I have to turn the grill off then try to rekonnect. Even then it sometimes works only about half the time. It is only an app issue the grill still works when the app freezes.

AA:-)Tom

a year ago

Response from developer

Kamado Joe

Tremendous app and very helpful

Ttnyjrrd

a year ago

Amazing

App simply works, connects every time

CCharcoal73

a year ago

Just okay

Really don’t need the app to alert me every time the temp drops a few degrees and then hits the target temp again. Meanwhile the probes don’t update the temp of the meat unless I close the app and restart it. Every time. Ugh.

SSSixeye of SD

a year ago