1 Star — DO NOT WASTE YOUR MONEY!
I strongly recommend NOT buying this system.
When I purchased the hardware, there were no restrictions like this. The app worked well at first, but about three years ago, they introduced forced full-screen advertisements.
Now, whenever I open the app to check my cameras, I am forced to watch a long advertisement before I can access the camera feed. There is no way to skip it.
This is completely unacceptable for a home security camera. What if there is an emergency and I need to immediately check on my home, my family, or a potential security issue? I should be able to see my camera immediately, not wait for an advertisement to finish.
The advertisement takes over the entire screen and completely blocks access to the camera. This is far worse than apps that simply display a small ad at the top or bottom.
A security camera app should prioritize security—not advertising revenue.
Very disappointing. I would not recommend Kimi Home to anyone.
When I purchased the hardware, there were no restrictions like this. The app worked well at first, but about three years ago, they introduced forced full-screen advertisements.
Now, whenever I open the app to check my cameras, I am forced to watch a long advertisement before I can access the camera feed. There is no way to skip it.
This is completely unacceptable for a home security camera. What if there is an emergency and I need to immediately check on my home, my family, or a potential security issue? I should be able to see my camera immediately, not wait for an advertisement to finish.
The advertisement takes over the entire screen and completely blocks access to the camera. This is far worse than apps that simply display a small ad at the top or bottom.
A security camera app should prioritize security—not advertising revenue.
Very disappointing. I would not recommend Kimi Home to anyone.
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TERRIBLE
TERRIBLE
Enough of the ads
I brought into yi very early on and have raved about them to people ever since. I am now replacing all my yi cameras because the ads have become so intrusive I simply can’t use the cameras for the purpose they exist now. I’ve just noticed another new feature that’s stops me watching my live view for any more than 30secs. Absolutely money grabbing and I will now be looking to replace all my Yi products.
Developer Update:- I’ll never be back, I’ve fully replaced all yi cameras, adds are one thing, inability to use the cameras because of them is unacceptable.
Developer Update:- I’ll never be back, I’ve fully replaced all yi cameras, adds are one thing, inability to use the cameras because of them is unacceptable.
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Used them for over 10 years. Time to say bye.
I’ve been using the cameras way before Kami. I started with the Yii camera. Use both apps, but tell me how in order to view your camera say it’s an emergency, you have to watch an ad for security cameras that you pay for. I have had the prescription for over 10 years, but if I want to share a camera with a family member, they also have to have a subscription. OK, they can login with your account. Cool, but what if you only want them to see certain cameras?. it is ridiculous that a security camera app makes you watch ads. I have fought it. I have stood by them, but it’s time to call it quits it’s ridiculous
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These Thieves Steal
They charged me 5 times in October, taking over $150 out of my bank account. Now they can’t seem to know what happened. I canceled my subscription.
They should lawyer up, they will be sued.
They should lawyer up, they will be sued.
Perfect
Great app
Intrusive ads, removed features you pay for, fraudulent charges
The app is nothing but an endless barrage of ads and features that don’t actually work. They hit your credit card with fraudulent charges and ignore any support requests. I had to threaten a lawsuit and get PayPal legal involved to recover the money they stole from me. Avoid this chinese scam company!
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Worst camera app ever
Do not buy this camera!!! For someone who has been with them for the last couple years, I have had several issues with the cameras, the app and unable to speak with someone who was able to resolve the issue. AVOID AVOID AVOID!!!!
Terrible cameras
I’ve had these cameras since 2021. They’ve progressively gotten worse over the years. My cameras hardly ever connect when I want to look at them. I’m unable to play back any “saved videos from the cloud. Customer service is absolutely awful. It’s all AI generated and there’s nobody to actually answer when you have issues. I strongly suggest finding a different camera service.
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垃圾！
超级多广告
Rip off
I paid for my cameras and now need to watch commercials in order to check the cameras
This is rip off
This is rip off
Avoid
Having been a customer for over 5 years with 4 internal and one external camera (now down to 3), I started facing issues as cameras failed and couldn't be replaced because they were discontinued. I cancelled my subscription, but they still attempted to charge me, so I had to cancel my card despite being told they would stop charging me.
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Horrible! DO NOT SUBSCRIBE!!
One issue is that unless you have a subscription, the service is useless .
They saturate the screen with ads that won’t allow you to even click.
Then you try to subscribe for $23 a month. They take your subscription.. but when you cancel it, it’s impossible to have them stop billing you.
I canceled June 1, 2026. And I had to block them from my credit card because they continue billing me after numerous emails and escalations.
They sent you an email saying they will reimburse you $10. However, they continue charging my credit card (or at least they try as I have blocked them already) now they tried to get money out of my credit card every five days.
Beware and Do Not subscribe to this trash.
They saturate the screen with ads that won’t allow you to even click.
Then you try to subscribe for $23 a month. They take your subscription.. but when you cancel it, it’s impossible to have them stop billing you.
I canceled June 1, 2026. And I had to block them from my credit card because they continue billing me after numerous emails and escalations.
They sent you an email saying they will reimburse you $10. However, they continue charging my credit card (or at least they try as I have blocked them already) now they tried to get money out of my credit card every five days.
Beware and Do Not subscribe to this trash.
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Great
Good great
Too many ads
Horrible ads. Even if you try to close it, you still get a chance to open it. I regret buying their products!
Sucks big time. -5 is a proper grade
This app replaced YI Home that in the past allowed to connect YI cameras and watch the events on an SD cards. Now, this apps plays never ending apps on a full screen, doesn’t let you go to the next screen and provides notes that SD cards recording is not available. If you want your data be stored in a foreign country go ahead and use this junk. Who knows what this dishonest company will do with it. The FCC should take a look at these practices.
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Can’t get past ads!
This app started off ok, but now prevents you seeing clips and bombards you with adverts.
Cancelling subscription
This is the most stressful subscription I have. There is no way for me to decide to remove auto-payment, and to completely manage my subscription. I kept doing the customer inquiry to cancel the subscription but they kept offering extensions for free. I just want to cancel everything and keep telling them that I want to end everything with this app. But they kept saying the same thing - offering an extension of their services for free and just trying to cancel it again after. I am about to throw away the camera and delete the app but it is frustrating. There’s no way I can call any agent or live chat agent.
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Great product
Totally reliable, very inexpensive and easy to use
Garbage
I get alert and nervous to see what happen, then must wait for this garbage App to open 10 advertisements before opening the camera.
