Customer
I have never seen such a worst and pathetic customer service. I am behind Bangalore Kazam team for more than 3months and they are yet to issue an AMC. They are very thick skinned and don’t attend to anything you ask for. My suggestion Go for Tata or Bolt , don’t go for Kazam.
Response from developer
We regret the inconvenience caused. Please send an email with details to support@kazam.in appropriate action will be taken.
Buggy application
Many times it doesn’t connect. Also payment failures
Response from developer
We regret the inconvenience caused. In case you are still facing the problem, please contact us at +919958943092 (Call or WhatsApp).
Ok charging, horrible UI
This app has one of the worst UIs I’ve seen. When you finish charging, it claims that the payment is not yet made (which is correct), but often has no option to actually make the payment!
And even after you pay, for every charging session it claims you haven't paid!
The payment requires an otp as per RBI rules, but even when the otp is entered and Razorpay informs me the money was deducted, the app claims "failed to update payment promise" and therefore behaves as if payment is pending.
Calling up customer care just results in generic "we'll escalate" responses which are absolutely of no use. Why have a customer care number if those people aren't really empowered to solve any customer issue
And even after you pay, for every charging session it claims you haven't paid!
The payment requires an otp as per RBI rules, but even when the otp is entered and Razorpay informs me the money was deducted, the app claims "failed to update payment promise" and therefore behaves as if payment is pending.
Calling up customer care just results in generic "we'll escalate" responses which are absolutely of no use. Why have a customer care number if those people aren't really empowered to solve any customer issue
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Response from developer
We regret the inconvenience caused. Please share your registered mobile no @ +919958943092 (Call or WhatsApp). We will analyze and solve the problem on priority
Pathetic
After adding money in wallet, i was able to charge for just 1 time. After that app says fatal error.
Response from developer
We regret the inconvenience caused. In case you are still facing the problem, please contact us at +919958943092 (Call or WhatsApp).
Charger not working no update on amount refund
I tried kazam charging for first time, support response is slow and multiple chargers not working. Amount is stuck in wallet money and no update on any refund or roll back.
Response from developer
We regret the inconvenience caused. In case you are still facing the problem, please contact us at +919958943092 (Call or WhatsApp).





