Kazam EV Charging Reviews: Is It Legit?

Kazam EV Charging

Kazam EV Tech Pvt. Ltd.

🔧 Utilities

Customer Experience

Positive experience57.1% of reviews

Neutral3.6% of reviews

Negative experience39.3% of reviews

~ Based on 28 written reviews from the US App Store.

Is Kazam EV Charging Safe?

Not enough ratings yet to assess Kazam EV Charging.

Is Kazam EV Charging Legit?

Kazam EV Charging appears to be a legitimate app. AppsHunter Legitimacy Score for Kazam EV Charging is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Customer

I have never seen such a worst and pathetic customer service. I am behind Bangalore Kazam team for more than 3months and they are yet to issue an AMC. They are very thick skinned and don’t attend to anything you ask for. My suggestion Go for Tata or Bolt , don’t go for Kazam.

CC12071

3 months ago

Response from developer

We regret the inconvenience caused. Please send an email with details to support@kazam.in appropriate action will be taken.

Buggy application

Many times it doesn’t connect. Also payment failures

JJinaleena

3 months ago

Response from developer

We regret the inconvenience caused. In case you are still facing the problem, please contact us at +919958943092 (Call or WhatsApp).

Ok charging, horrible UI

This app has one of the worst UIs I’ve seen. When you finish charging, it claims that the payment is not yet made (which is correct), but often has no option to actually make the payment!

And even after you pay, for every charging session it claims you haven't paid!

The payment requires an otp as per RBI rules, but even when the otp is entered and Razorpay informs me the money was deducted, the app claims "failed to update payment promise" and therefore behaves as if payment is pending.

Calling up customer care just results in generic "we'll escalate" responses which are absolutely of no use. Why have a customer care number if those people aren't really empowered to solve any customer issue

SSk23241

4 months ago

Response from developer

We regret the inconvenience caused. Please share your registered mobile no @ +919958943092 (Call or WhatsApp). We will analyze and solve the problem on priority

Pathetic

After adding money in wallet, i was able to charge for just 1 time. After that app says fatal error.

Aankit3212

5 months ago

Response from developer

We regret the inconvenience caused. In case you are still facing the problem, please contact us at +919958943092 (Call or WhatsApp).

Charger not working no update on amount refund

I tried kazam charging for first time, support response is slow and multiple chargers not working. Amount is stuck in wallet money and no update on any refund or roll back.

HHulkSmash1406

8 months ago

Response from developer

We regret the inconvenience caused. In case you are still facing the problem, please contact us at +919958943092 (Call or WhatsApp).

Kazam charger

Awesome charging experience

SSagaruksbwj

a year ago

No refund and charger rarely works

Worst ev charging provider. They vanished from our society one day

Nnirmal.joseph

2 years ago

Verybad work

Very poor app, I have to click atleast 30 times before the charging starts

Charges are in basement where there is no signal

If i try to start remotely it starts and ends and continues to do that forever

There is no card option

Atleast one switch or card or a OTP should be enough to start it

Very very very poorly done

RRuchith99

2 years ago

Response from developer

We regret the inconvenience caused. Please share your contact details at +919958943092 (Call or WhatsApp) we would like to discuss the issues faced in detail

Convenience fee charged for loading wallet

You are charing 2% + gst for loading wallet… who does that???

Vvineeth61

2 years ago

Needs upgrade

Suddenly stops working again we have to go to the charge station rework on ..

DSDeepak city paan shop

2 years ago

Response from developer

We regret the inconvenience caused. Please share details on +919958943092 (Call or WhatsApp)

Consuming double wattage and GST is charged extra

I’m using EV which uses 350Watt charger and battery capacity of 3kw, but Kazam is charging me for 6000kwh on full charge.

GSgeeko savan

3 years ago

Overall good but need improvement

Overall it gives good experience but some starting the charging doesn’t happen smoothly. Sometime it doesn’t show stop charging option as well. Happening this after the latest update.

AAnand258

3 years ago

Response from developer

Thank you so much for using our app. We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to +919958943092 (Call and WhatsApp)

Can not logic to app

When trying to login, after entering otp it just stays there and doesn’t load the application page. Same happens when I use google or apple id to login.

RRiturajJain

3 years ago

Response from developer

Hello! We understand this can be frustrating. We have heard your concern and will do quality checks in our upcoming versions. Stay Tuned.

Application is User friendly

I would definitely suggest kazam for ev vehicle charging with proper supply management

PPrabhu070

3 years ago

Response from developer

Thank you so much for the 5 star review! We are continuously working on making the experience better for our valuable customers like you! Please reach out to +91 99589 43092 in case you face any issues. Thanks!

Best app for ev charging

VVt756890213

3 years ago

Quick Customer Service

I want to appreciate the customer service to quickly resolve the issue I had. Excellent app for iOS.

MMohitagarwal102

4 years ago

Response from developer

Please enable Remote charging ON OFF Feature

Dear Kazam team, I have been using this app since last 3 months. Earlier was able to turn ON charging by staying at my home, but now while starting the charging, it goes into Bluetooth mode, hence not starting remotely. Please enable that feature to start charging with internet.

ARAkshar Resident

4 years ago

Response from developer

We regret the inconvenience caused. In case you are still facing the problem, please contact us at +919958943092 (Call or WhatsApp).

Quick Installation & friendly device

Got the charging station installation today, feature friendly device

MIMade ln india!!

4 years ago

Response from developer

Best EV charging app

I had wonderful experience using Kazam app so far, and it’s great to see many Kazam charging stations across the state. I can locate many charge points of Kazam in places where I travel. The payment gateway is also seamless and doesn’t take much time. Overall for experience and charging stations uptime I give ⭐️⭐️⭐️⭐️⭐️

RRRahul 39 Raj

4 years ago