KBL mPassbook User Reviews

KBL mPassbook
KBL mPassbook
THE KARNATAKA BANK LIMITED

Customer Experience

Positive experience16.9% of reviews
Neutral6.2% of reviews
Negative experience76.9% of reviews

~ Based on 65 written reviews from the US App Store.

Is KBL mPassbook Safe?

Not enough ratings yet to assess KBL mPassbook.

Is KBL mPassbook Legit?

KBL mPassbook appears to be a legitimate app. AppsHunter Legitimacy Score for KBL mPassbook is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

webpage pretending to be app

I was excited to download app for viewing my passbook. Every time I tried to login it crashed.

Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

Simple and clear

Easy to use, clean UI, does user request quite well.

Does not matter: not well designed and have beautiful UI

Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

Worst people are working in Karnataka bank worst management

I called to customer care First Lady pick the call and not given proper information disconnected the call and another person name is Sameer he is worst man very unprofessional and Rahul also unprofessional overall is very bad people working and very bad Karnataka bank management worst….

worst app

Showing format is incorrect even if the phone number is typed correctly.

Not Showing My Accounts

In my iPhone 8 tried to generate the statement to my mail id. I have 2 accounts in the bank Savings and Current. When it asks to select the account a small window popup with a blank account lists. Only select account is displayed but below that there are no accounts displayed.

Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

App crashing since the past 3 days

The app is getting worse after an upgrade .The app is facing a lot of connection issues. There is some issue and it needs to be resolved. Not happy with the latest update.

Not able to login after several attempts

Just getting a LM error message of CONNECTION ERROR PLEASE TRY AGAIN

Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

Glitch in Debit Credit columns of account statement

A serious issue of debit and credit needs to be taken care of in the transaction view of the passbook. Showing irrelevant entries of both debit and credit in the same transaction which is not possible and hence an error.

Worst app ever

It’s better to go for bank directly then using this app , I don’t know why Karnataka bank apps are always either under maintenance or not working ? It will always have something or other problem , team please resolve this or just remove apps permanently.

Absolutely waste

The app used to be really helpful, but since last 2 months, both debit and credit entries appear in the same line and same entries gets repeated multiple times. I wish someone looks into this and does the needed correction at the earliest

Good but can improve

Overall good experience. But the App has lot of room to improve:

1. I have multiple accounts with KBL both family and business. It is very handy that I’m able to access all the account information in a single log in.

But instead of just account number you should display the account name. This will make it even more user friendly.

2. Why multiple Apps from the same bank. Why don’t you have single App for all the functions?
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Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

Connection error

After new update unable to login getting error message as connection error kindly solve this and moreover most of the time server issue then what is the use of your app and why we need this kindly maintain. and unable to view passbook showing empty field fix the bug immediately otherwise u ill loose valuable customers..
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Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

Pathetic

I was proud of this app but now it has become the worst passbook app among all the banks. After every update the app is getting worse. Debit/credit entries are not clear. Also most of the time it shows connection error. Everything is messed up. And it looks like no one gives a damm for the reviews.

Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

Newer version User experience is worst

This app after every update getting worse than older version.
Earlier while we checking statement it was easier to switch other accounts related to our customer id. Now after new update we have to click back option and it goes to main page. Every back button directs to main page.

In latest update statement of debit/credit comes in same line. And can’t recognise which transaction was that.
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Response from developer

Hi, sorry for the inconvenience caused. Please write to us at info@ktkbnak.com along with your registered mobile number and short description of the issue to check this at our end. Looking forward for your continuous support.

Excellent app by KBL

One single app for all account related information. User friendly app.

Always server busy and always in maintenance..

Many time I open passbook always said try again later and server issues ….
There are many glitches in this app.
Statement not showing properly …

What is new update in new version it is facing lot of problem

Which kind of update is this i can’t understand that what is wrong with old version debit and credit are showing more that 4-5 time and showing in back date also

New version of APP is more better than ever

App is really cool and having smooth navigation.
You can easily find the links or modules.

Good App for viewing account transactions

A good app for viewing all your account transactions.

User friendly

Easy to use

Sharing option of transactions

Please add “sharing of transaction details” which is not visible after updating