Haircut in Kcuts China Town
The haircut was quite good, but there are a lot of improvement areas for the app. The card storing feature is not as good as expected. When a card is stored, there is no indication of completion.
Terrible app! Beware!
The app is useless. It doesn’t refresh itself. I went from No. 2 in queue to I have missed my queue in an instant. And then they automatically make you wait behind 3 others when you’re stranding at the shop! Ridiculous.
They’ve lost my business forever. Don’t use the app, let this chain die.
They’ve lost my business forever. Don’t use the app, let this chain die.
417
Good
Poor customer experience
The first time I had the service from them i was so disappointed to their work, the cut was not clean, not symmetrical, not even followed what I asked (because they want to finish in 10mins) i gave another chance as a benefit of the doubt. So I booked again. The app gave me queue number they I thought it’s gonna take long but then when I checked I already missed my queue like i didn’t even went out. On few secs missed the queue already? So it’s okay it was resolved. But then i showed the stylist the cut I want. She decided again without my consent! Now I looked stupid on what she did to me. I need to wait for more day to get this fixed in other salon. Coz Kcuts is really unprofessional and really not good in this. I hate your service!
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Unreliable
App fails to load. Had to pay in cash after wasting time trying to use the app
