1. Home
  2. 💰 Finance
  3. Kemper
  4. Reviews

Kemper User Reviews

Kemper
Kemper
Kemper Corporation
💰 Finance

Customer Experience

Positive experience8.7% of reviews
Neutral0.0% of reviews
Negative experience91.3% of reviews

~ Based on 23 written reviews from the US App Store.

Is Kemper Safe?

Kemper has mixed safety signals based on user ratings. AppsHunter Safety Score for Kemper is 52/100.

This assessment is based on 93 user ratings, with an App Store average of 2.4/5.

Safety Analysis

33.3% of ratings point to a safe experience
4.3% of ratings suggest some concerns
62.4% of ratings point to a risky experience

~ Based on 93 App Store ratings for Kemper.

Is Kemper Legit?

Kemper appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Kemper is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

POS app!!!!

Profile not found - Profile not found - Profile not found

It’s all I ever see anymore since the stupid unnecessary update. This app is worthless AF
Irishw22Irishw22

Horrible unstable app

You would think this insurance company would invest in a better app. This thing is still unstable half of the time you can’t even log into your account.
luckey75luckey75

Logins

I’ve tried to login not able to tried getting a new password unable to now it’s saying not found. Freaking ridiculous. Then kicked me out. I’m done
MzHurtadoMzHurtado

Sucks

This app sucks
egalvan1egalvan1

App

The app isn't working; a message keeps appearing telling me to contact technical support.
Luisa RubioLuisa Rubio

Can't log in

Can't even do a basic function properly,
Armour/666Armour/666

Me

This app is horrible
2joyeful2joyeful

Update is Horrible

Horrible, can’t make payment, constantly having to change pawed, update is hell.
Frustrated443Frustrated443

Pointless

Can believe they updated there where it can’t even process payment online, what a shame! Now you have waste 30min just to talk to a representative
Bibi sanchBibi sanch

App

Every time I try to log in I have issues. It keeps saying download new app. So I uninstall and tried to reinstall the app and now it want download. I have know other issues with apps on my phone. Do you all have a resolution?
Aflat1974Aflat1974

Incorrect Information

Never has updated information keeps saying that my payment is past due when it was made over a week ago and withdrawn from my account and it even says that they received it, but it still says that I’m overdue in the app completely pointless.
JennR88JennR88

Response from developer

Thank you for sharing your feedback. Our Customer Service Team is here to help at 800-782-1020.

Doesn't work!

I have tried so many times to be able to pay by using a credit card, I have deleted the app and uploaded it so many times I cannot tell you how many. I turned my phone off and on and done everything that is necessary to have it work and it does not.
Disgusted, frustrated, angryDisgusted, frustrated, angry

Terrible App

This app is terrible. I never had any problems until they made changes to this app. This is not an upgrade. I can never log onto my account. I’ve tried to change password and still can’t get on. It keeps saying my account is not supported. It’s frustrating day the least. Maybe I need to finally get insurance elsewhere. 😤
Show more
jball25jball25

Weekly Payments

Both the app and website suck when it comes to paying weekly. It is very inconvenient to have to wait for customer service to be open as I am working by then, I’m working and I forget or am too busy to call them. All because the website AND app don’t let me pay my monthly bill weekly. I pay 25% of my bill each week because it helps me with my finances as a whole. 👎🏻
Show more
Angela MargeraAngela Margera

Response from developer

Thank you for sharing your feedback. Our Customer Service Team is here to help at 800-782-1020.

Can’t login In

Doesn’t let me login in
Crip 8383Crip 8383

Response from developer

If you’re having trouble logging in, try the "Forgot Username" or "Forgot Password" options on the login screen or visit customer.kemper.com to recover your access. If you need additional help, our Customer Service Team is here to help at 800-782-1020.

Old app easier and faster to use

Doesn’t let me pay my insurance
Old app was better & easierOld app was better & easier

Response from developer

We hear your frustration. We do provide modern security like two-step verification on our app and customer portal. To find out why, visit https://www.kemper.com/2-step-verification-faq. If logging in isn’t convenient right now, you can make a payment using your policy number and ZIP code here: https://www.kemper.com/my-policy/make-a-payment

Worst Upgrade

Just have a black screen and husband still can’t get in either
GusnLizzyGusnLizzy

Much better

Works good
JoseBenjaminsJoseBenjamins

Response from developer

We’re happy you were able to service your policy through our app. Your input helps us improve the experience to make it easy to manage your policy anytime, anywhere. We’re continuously working to make the app better for you.

Can’t login

And I was thinking it was my phone that didn’t work
nonoomg2356nonoomg2356

Response from developer

If you’re having trouble logging in, try the "Forgot Username" or "Forgot Password" options on the login screen or visit customer.kemper.com to recover your access. If you need additional help, our Customer Service Team is here to help at 800-782-1020.

This company sucks

Always a problem logging in
Don’t wanna put oneDon’t wanna put one

Response from developer

If you’re having trouble logging in, try the "Forgot Username" or "Forgot Password" options on the login screen or visit customer.kemper.com to recover your access. If you need additional help, our Customer Service Team is here to help at 800-782-1020.