Terrible
Can’t do anything with the new app. Can’t log on, can’t access my info, nothing
Atrocious app
I had to use this app to submit a claim using the responsible parties insurance and I wanted to throw my phone at the wall. To say it is “glitchy” is an understatement. HORRIBLE. Same as the auto insurance. This app gives you a preview of what you’re going to deal with if you ever need to file a claim. This app is full of bugs and there is nothing streamlined about it.
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go back to the old app
Can’t do anything with the app. can’t log on, can’t reset my password to log on. I don’t have any of my information to get proof of insurance. trying to get a hold of someone from support, but it won’t even let me send anything.
Worst
It never lets me login always makes me change my password. I’m over it.
Stop asking to sell my info.
Every single time I open the app, it asks for permission to sell my info. I should only have needed to say no once. I hate Kemper.
App problem
Terrible app, always has problems to recognize your username and password.
POS app!!!!
Profile not found - Profile not found - Profile not found
It’s all I ever see anymore since the stupid unnecessary update. This app is worthless AF
It’s all I ever see anymore since the stupid unnecessary update. This app is worthless AF
Horrible unstable app
You would think this insurance company would invest in a better app. This thing is still unstable half of the time you can’t even log into your account.
Logins
I’ve tried to login not able to tried getting a new password unable to now it’s saying not found. Freaking ridiculous. Then kicked me out. I’m done
Sucks
This app sucks
App
The app isn't working; a message keeps appearing telling me to contact technical support.
Can't log in
Can't even do a basic function properly,
Me
This app is horrible
Update is Horrible
Horrible, can’t make payment, constantly having to change pawed, update is hell.
Pointless
Can believe they updated there where it can’t even process payment online, what a shame! Now you have waste 30min just to talk to a representative
App
Every time I try to log in I have issues. It keeps saying download new app. So I uninstall and tried to reinstall the app and now it want download. I have know other issues with apps on my phone. Do you all have a resolution?
Incorrect Information
Never has updated information keeps saying that my payment is past due when it was made over a week ago and withdrawn from my account and it even says that they received it, but it still says that I’m overdue in the app completely pointless.
Response from developer
Thank you for sharing your feedback. Our Customer Service Team is here to help at 800-782-1020.
Doesn't work!
I have tried so many times to be able to pay by using a credit card, I have deleted the app and uploaded it so many times I cannot tell you how many. I turned my phone off and on and done everything that is necessary to have it work and it does not.
Terrible App
This app is terrible. I never had any problems until they made changes to this app. This is not an upgrade. I can never log onto my account. I’ve tried to change password and still can’t get on. It keeps saying my account is not supported. It’s frustrating day the least. Maybe I need to finally get insurance elsewhere. 😤
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Weekly Payments
Both the app and website suck when it comes to paying weekly. It is very inconvenient to have to wait for customer service to be open as I am working by then, I’m working and I forget or am too busy to call them. All because the website AND app don’t let me pay my monthly bill weekly. I pay 25% of my bill each week because it helps me with my finances as a whole. 👎🏻
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