Please do your self a favor and don’t use this bank
Please do yourself a favor and consider all of your options before financing a vehicle through them. I was in a rush to get a car because I needed one, and unfortunately, I jumped into this deal without fully considering the consequences.
I was charged an extremely high 33% APR, and when I fell short on one payment, I still paid $500 of the $580 that was due. Despite only being $80 short, my vehicle was repossessed before I had gotten paid to be able to make the pay ment not even a month later .
The entire experience was frustrating. I felt like I was constantly being given the runaround, and it seemed as though the priority was making money rather than working with or supporting their customers.
I’m sharing my experience so others can make an informed decision. Please take your time, shop around, compare lenders, and read the terms carefully before signing anything. I wish I had done the same.
And customer service sucks
I was charged an extremely high 33% APR, and when I fell short on one payment, I still paid $500 of the $580 that was due. Despite only being $80 short, my vehicle was repossessed before I had gotten paid to be able to make the pay ment not even a month later .
The entire experience was frustrating. I felt like I was constantly being given the runaround, and it seemed as though the priority was making money rather than working with or supporting their customers.
I’m sharing my experience so others can make an informed decision. Please take your time, shop around, compare lenders, and read the terms carefully before signing anything. I wish I had done the same.
And customer service sucks
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Do not go with this company.
Absolutely do not under any circumstances work with these people, find a loan company who respects you.
They do not care about you whatsoever, make it near impossible to speak to a human or provide any sort of customer service worth anything.
And when you do they play dumb and never answer any questions you have. Take my warning and go elsewhere please it’s for your own good.
They do not care about you whatsoever, make it near impossible to speak to a human or provide any sort of customer service worth anything.
And when you do they play dumb and never answer any questions you have. Take my warning and go elsewhere please it’s for your own good.
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Can’t connect to a real person
I been trying to connect to a representative and all they doing is looping me around with ai. Cannot connect to a real person to talk about my concerns. The option won’t even allow me to ask anything.
Refinancing ASAP
This apps easy auto pay feature doesn’t work at all! The worst part is the bank acknowledges that, but will still hold any unpaid bills against you. You would think they would fix the bug in the app that prevents making paying bills easier. I now have a repossession on my credit report due to this, which I will be disputing! I’m highly dissatisfied in the performance of this app
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terrible customer service, if any at all.
please get a real answering system, the ai response is a waste of time and is no real help.
