Ketoway User Reviews

Customer Experience

Positive experience39.1% of reviews
Neutral4.3% of reviews
Negative experience56.5% of reviews

~ Based on 46 written reviews from the US App Store.

Is Ketoway Safe?

Ketoway: Keto Meal Plan appears safe based on user ratings. AppsHunter Safety Score for Ketoway is 87/100.

This assessment is based on 138 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.2% of ratings point to a safe experience
5.8% of ratings suggest some concerns
8.0% of ratings point to a risky experience

~ Based on 138 App Store ratings for Ketoway.

Is Ketoway Legit?

Ketoway: Keto Meal Plan appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ketoway is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Escroquerie

Attention cette application est complètement bidon et des renouvellements automatiques sont mis en place sans aucune information préalable légale

Be careful

Be careful before you pay for a membership. I tried this and realized pretty quickly that I wanted to cancel my membership. There is no customer service. And there is no stopping the monthly payment. I’ve emailed numerous times as that’s the only customer service they provide. They keep taking $39.99 out every month. Took 3 months for me to realize this. Had to report this to my bank which ended up needing to get a new debit card. Be careful.
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Response from developer

We’re sorry for the frustration with cancelling your subscription. Subscriptions renew automatically unless canceled in advance. Please visit https://ketoway.diet/manage-subscription to manage your plan, and email help@ketoway.diet with your order details so we can help resolve this.

Attention arnaque

Je suis très déçue de l’application qui ne cherche qu’à nous vendre des options et des programmes.
J’ai voulu annuler l’abonnement mais je n’ai trouvé aucun moyen de le faire ni sur l’application ni sur app store. J’ai donc été prélevée une nouvelle fois sans être avertie, pour une application en plus que je n’utilise pas.
Pour moi c’est clairement une arnaque
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Response from developer

Nous comprenons parfaitement votre frustration. Les abonnements se renouvellent automatiquement à moins d’être annulés à l’avance. Pour annuler, vous pouvez suivre ce guide : https://help.ketoway.diet/hc/en-us/articles/43232295000593-How-to-manage-a-subscription-purchased-on-the-App-Store. Merci de contacter help@ketoway.diet en indiquant l’email de votre compte et les détails de la commande pour que nous puissions vous aider rapidement.

Nice Keto Meal plans

I like the meal suggestions and the health app integrations

Response from developer

Thanks for your feedback! We're glad you enjoy the meal suggestions and the health app integrations. If you ever have questions or need help customizing your plan, feel free to email help@ketoway.diet - our support team is always here for you.

Débit sans rappel

Débité sans avoir de rappel

Response from developer

Nous comprenons votre frustration. Les abonnements se renouvellent automatiquement, sauf si l’annulation est faite à l’avance. Merci d’envoyer un email à help@ketoway.diet avec l’adresse utilisée pour l’achat et les détails de la commande afin que nous puissions vous aider rapidement.

Was soll das

Beitrag bezahlt - APP geladen, nun muss ich mir bei jedem Klick 30 Sekunden Werbung anschauen 🤦🏻‍♀️

Response from developer

We’re sorry for the frustration. Ads should not appear after you’ve paid for the app. Please email help@ketoway.diet with your order number and account details—our team will resolve this for you as soon as possible.

Mauvaise surprise

On passe de 9,79€ a 34,99€ sans être prévenu. D’autre part, l’abonnement n’apparait pas avec les autres applications ce qui ne permet pas de savoir que l’abonnement est toujours en cours.

Response from developer

We understand how upsetting unexpected price changes can be. Subscriptions auto-renew unless canceled in advance, and price updates may apply on renewal. If your subscription isn’t visible in your app store, it may have been purchased on our website. Please email help@ketoway.diet with your details so we can help.

Achtung: Doppelte Abbuchungen

Bei der Einrichtung wird als 2. Angebot ein Lebenslanges Abo für € 92.99 angeboten. Hört sich erstmal gut an, ABER auf der nächsten Seite steht dann auf einmal, dass eine reduzierte Zahlung von MONATLICH € 84.88 fällig wird. Man hat an dieser Stelle schon keine Möglichkeit mehr das zu stoppen! Während man das liest wurden bereits die Zahlung für das 1. Angebot (3-Monatsplan für € 27.49) und das 2. Angebot (lifetime plan € 92.99) per Paypal abgebucht!
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Response from developer

Es tut uns sehr leid, dass so etwas passiert ist und für die Verwirrung beim Bestellprozess. Alle Zahlungen sollten klar angezeigt werden, bevor ein Kauf abgeschlossen wird. Bitte senden Sie eine E-Mail mit Ihren Bestelldetails an help@ketoway.diet, damit unser Support-Team das Problem für Sie prüfen und lösen kann.

NO REFUND

If you change your mind you will not get a refund. They should state in big bold print “once we have your money you won’t get it back”!

Great app

Nice app for meal plan.

Response from developer

Thanks for your feedback! We're glad you find the app helpful for meal planning. If you ever have questions or want to customize your meal plan, check out https://help.ketoway.diet/hc/en-us/articles/41970253501841-How-to-customize-your-meal-plan or reach out to our support team at help@ketoway.diet anytime.

My keto

Today is my first day. Don’t quite have the hang of this yet.

Response from developer

Thanks for sharing your experience! The app can take a day or two to get used to, but it gets easier as you explore features. If you’d like some quick tips, check our getting started guide: https://help.ketoway.diet/hc/en-us/articles/41970042375441-How-to-set-up-your-first-meal-plan. Please email help@ketoway.diet if you need support.

SCAM

Do not sign up or do trial they take money without consent or refund and no customer service number as it’s a scam site

Confused

I very confused as to what I paid for as well do not want to have to renew any subscription

Billing Issue: Charged Monthly but Unable to Use Service

This is the worst app I have ever used.
Since February, I have been charged $39.98 every month, yet I have barely been able to use the app. Every time I try to access the coaches, I am asked to pay an additional $19.99 to unlock them.
I originally registered through your website, and I am now unable to find my subscription or any option to cancel it within the app.
Please cancel my subscription immediately, investigate these charges, and issue a refund where appropriate.
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Response from developer

We’re sorry for the frustration you’ve experienced. Website subscriptions aren’t managed in the app, so options to cancel or review charges won’t appear there. Please email help@ketoway.diet with your account email and payment details so our team can investigate your charges and assist with your subscription.

Best app

This is a really good app to use, it’s easy to use.

Terrible

Super scammy with charge you a ton if you don’t read fine print, not helpful when you try to get refunds like other companies. Just terrible

Response from developer

We understand your frustration. Subscriptions auto-renew unless canceled in advance, and charges are shown at checkout. For any billing questions or to review your experience, please email help@ketoway.diet with your order details so our team can assist you directly.

arnaquer

de gros arnaquera faites attention, ils prélèvent sans autorisation de plus à chaque fois ils disent que c’est annulé sauf que le mois d’après ils prélèvent encore

Response from developer

Nous comprenons que cela soit très frustrant. Les abonnements se renouvellent automatiquement sauf s’ils sont annulés à l’avance. Merci d’écrire à help@ketoway.diet avec votre email et preuve d’achat afin que notre équipe puisse régler ce problème en privé.

Scam

TOTAL SCAM!!!!!!! Avoid at any cost

Mrs

Avoid—-This is opposite and doesn’t deserve any star or good words

Great recipes

I love the recipes in this app. They keep me full. I’m already down 9 lbs in 2 weeks

Response from developer

Thank you for your amazing feedback! We're thrilled you’re enjoying the recipes and already seeing results. If you ever want to adjust your meal plan or try new options, you can easily customize it in the app. Reach out to help@ketoway.diet if you need any assistance.