KFC US: Ordering & Delivery

KFC US: Ordering & Delivery

Fried Chicken: Rewards, Deals

12K ratings
505 reviews
With Ads#38 in free Food & Drink
🍔 Food & Drink
Free
With Ads

Details

  • Released
  • Updated
  • February 24, 2021
  • July 29, 2026

Features

KFC US: Ordering & Delivery screenshot #1 for iPhone
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KFC US: Ordering & Delivery screenshot #8 for iPhone
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About

Easily order your favorite KFC meals for quick pick-up or delivery. Earn rewards for free food and access exclusive deals and discounts. Customize your orders and pay securely.

Earn KFC Rewards for free food
Exclusive deals and discounts
Order for quick pick-up or delivery
Quick and simple ordering
Customizable menu options
Secure payment options
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What users say

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What's New in KFC US

2026.7.0

July 29, 2026

We’ve been busy serving up some tasty improvements - easier rewards redemption, a smoother checkout experience, smarter store selection, and even more reliability across the app.

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Charts

Top Free

📉 38-3

Food & Drink

This app dropped -3 positions in Food & Drink chart.

Last updated on August 8, 2026.

User reviews

Needs ice option for drinks

All good but needs ice option for drinks

Worst food app

Not sure why, but this app never works. I’m always stuck at the KFC logo and it never opens up.

Deals not working

Deals sent via notifications are not avail in app. No support on app notifications

Fix the offers

The amount of offers I get in the app for items that aren’t even sold within a 100 mile radius of me is absolutely insane. Even more annoying is when I get a massive splash screen that must be manually closed for an item that I cannot get.

Surely y’all can afford a product manager, backend engineers, just someone to filter unavailable items based on inventory?
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Terrible App - Zero Stars

I would give it ZERO stars if I could.
Unlike every other fast food app, the location isn’t updated based on your device location automatically and it doesn’t prompt you to confirm your order is going where you want it to.
In addition there’s no option to cancel or redirect or get a refund if you mistakenly send it to the wrong store

Restaurant refuses to cancel or refund money.

So you’re just out of luck.
Very poor design and customer service.
Lost money twice in the past month.

Never again. Deleted app and not returning to restaurant that screwed me over.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Incorrect store hours and inventory

Bug

Payment issues and failed orders

Bug

Requested Features

3 requests

Ability to customize chicken orders

Feature

Improved communication on order status

Feature

Loyalty rewards and exclusive deals

Feature

FAQ

What can I do with the KFC US app?

The KFC US app allows you to easily order your favorite KFC meals for quick pick-up or delivery. You can also earn points towards free food through the KFC Rewards program and access exclusive deals and discounts not available elsewhere.

How do I earn free food with the app?

You can earn free KFC by earning points on your orders through your Rewards Account via the app. This program is available with online orders at participating KFC restaurants in the U.S. and requires account creation.

Can I customize my order?

Yes, the app offers customizable menu options. You can choose from a variety of sides, sauces, and sweets to go with your Nuggets, Tenders, or Fried Chicken, allowing you to create your perfect meal.

What payment methods are accepted?

The app supports secure payment options including credit/debit cards, Apple Pay, and Google Pay, ensuring a convenient and safe checkout process for your orders.

Is the app free to download and use?

Yes, the app is free to download. While the app itself is free, you can make in-app purchases for food items. There are also ads present within the application.