Kia Access Reviews: Is It Legit?

Customer Experience

Positive experience33.5% of reviews
Neutral12.4% of reviews
Negative experience54.1% of reviews

~ Based on 1,811 written reviews from the US App Store.

What users say about Kia Access

Is Kia Access Safe?

Kia Access appears safe based on user ratings. AppsHunter Safety Score for Kia Access is 94/100.

This assessment is based on 434,695 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 431,092 App Store ratings for Kia Access.

Is Kia Access Legit?

Kia Access appears to be a legitimate app. AppsHunter Legitimacy Score for Kia Access is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Technology Reset

Im not sure why, but Ive owned 4 Kia’s and with the last 3, I have started the vehicle and discovered the car’s technology (driving set up, calls, texts, navigation) all have been stopped, erased, or changed due to some type of reset. There should be more information provided to anticipate this and know how to reset it back to preferences.
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Remote actions not working

Remote start doesn’t work.

Update sucks

The update sucks. It lost my vehicle and not had to be re added. Half the time it doesn’t do the command I initiate

App needs update

Takes me three tries every morning to get the control start to work

Hassle

I have push the command over and over for it to do it as it says another command in progress and it isn’t. It also will not lock the doors because it says doors are open and they are not

It’s fine

Really tacky looking and more confusing than it needs to be.

Purchased features are not working!

Vehicle hotspot does NOT work and purchased themes are no longer working. All showing purchased.

10/10

10/10

Updated version

They updated the app & it is not user friendly at all & you have to click on to the car to see if doors are locked, etc when before it was directly on the home page. It’s extremely frustrating & annoying. & it constantly is glitching when I try to do an in app command, such as start the car, it pops up every time saying I have a precious request that is in process so every request basically has to be done twice. I absolutely hate this new app & wish they would change it back
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Breaking Changes

Apple Watch App broken in process of making UI look pretty. Watch app was a slight work around to the slow load times of the phone app - the login portion - but no longer works after latest updates.

Update: quick fix was issued and team is tracking reports of bugs here. Happy to update my rating!

Awesome app!

Highly recommend ⭐️⭐️⭐️⭐️⭐️

App is wonderful

The app works great! It’s especially useful on cold days when I can start my car and let it warm up ahead of time. Getting into a nice, warm car is a great way to start the day. Definitely a convenient feature!

Remodel

Yeah I honestly like the previous look of the app the new look is actually off putting

Kia telluride

I’m enjoying it every time I drive it

App Down since Feb 9

This app was great until it wasn’t. It’s been down for maintenance for three days (the coldest days of the winter when you really want remote start and battery / range info). Prior to this it usually reports
the range as 0. Useless.

—-UPDATE— the app is much more stable now but still almost always shows my estimated driving distance is 0. How is this not fixed?! At least I can pre condition my car and schedule charging time of use, etc. But seriously, still zero.
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App has issues

App continually logs user out. Remote commands aren’t delivered to the vehicle which is a bummer when dealing with Floridas hot weather!

New layout is confusing

I hate the new layout whats the charging status?

Updates keep wiping out info

It’s a great idea and so many other car companies have figured it out but whatever they’ve been doing in the last couple upgrades has been wiping out the owner information so you keep having to reset and reconnect. Is incredibly frustrating and should not happen.
When you send a remote start, it can fail very easily thank you started the car, but you don’t. Been great concept very poor execution. I could see if this is a new concept like in 2020. But we’re in 2026 come on.
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No map feature

I miss the map feature, i have several cars in Kia Access and it was very useful to check out the map to see where they were all at once.

Widgets

Please allow better and variety of widgets like Tesla does on their vehicles. Thanks