Kia Access User Reviews

Customer Experience

Positive experience32.6% of reviews
Neutral13.0% of reviews
Negative experience54.4% of reviews

~ Based on 1,521 written reviews from the US App Store.

What users say

Is Kia Access Safe?

Kia Access appears safe based on user ratings. AppsHunter Safety Score for Kia Access is 94/100.

This assessment is based on 409,306 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 409,306 App Store ratings for Kia Access.

Is Kia Access Legit?

Kia Access appears to be a legitimate app. AppsHunter Legitimacy Score for Kia Access is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Much worse than Tesla

The app is complicated to use, has delay, and generally doesn’t work well. They need to improve their tech to match Tesla.

Kia Access

Great App

Connect features don’t work

We can’t get any of the Kia connect features to work. The app is glitching and doesn’t let you do anything. The whole connect software is garbage.

Montrose Kia

Great atmosphere and great people.

Stupid electronics

Really tired of car alarm going off because sunlight on the back seat sets off the rear occupancy alarm. Really stupid and annoying feature.

When purchased the update

When I purchased the care I could turn on heated seats and adjust my air or heat but not I can’t since the app updated. I had it when I purchased the car so it should have stayed.

Clunky and inconsistent

The app layout is not intuitive. The features are not explained well. The charging schedule doesn’t work a lot of the time, even when it’s turned on. This is very annoying.

Ripoff annual cost for basic features

Ripoff annual cost. Only useful thing you can do for free is check charge level and adjust charge max. Have to sign in every time you open the app even with such limited features.

Not alway responding to touch.

Slow to respond to touch and changing vehicle status after a command.

Awful app

It continually says I need to verify my email and phone. But it doesn’t send any codes to my email. Yes, I have checked my junk folder. The app is useless. I agree with others that this app should not be a paid app to use all of the limited features. It’s ridiculous on so many levels.

Maintenance

This app sucks, if you leave your keys trusting the app it’s gonna work and open the car, that’s not gonna happen, this app really sucks

What is going on

I’m getting ready to ask for a refund what is going on? Please help

More features

Would like to see more features like open trunk and not frunk. Remote lock when walking away with phone. Vent car windows interior temperature etc. Closer to what Tesla has.
Phone key is unreliable when needed.

Best car

My favorite car I’ve ever owned. I’m a senior, and im counting on theirs one to last! It’s a plug-in hybrid, the third one I’ve owned. Deep red. Great sound system. Fantastic gas mileage. Smooth handling and minimal road noise. Only thing it doesn’t have is a front parking assist and camera (but the rear camera is fine). Love it!
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Apple Watch App

It never works. You will always have to open the app on your phone to reconnect to the app on the watch. The watch app is only good for notifications. I would honestly put no stars if I could. The app on the phone is great besides having to sign in all the time.

Kia access reiview.

Can be really slow to respond at times. Especially in a crowded parking lot.

Monthly fee

Was given this service for one year free when I leased vehicle. Following year, wife was given this feature for entire length of lease. Whether this is a dealership deal, or direction from Kia, it's bad practice. Pay crazy amounts for cars these days, only to be nickel and dimed.

Very limited

Most of the time changes not happening

Awful app

Awful app. Keeps disconnecting. I have log in issues, even though I use a passkey. I’ve deleted it.

Too slow response

Every action is taking too long to respond