Kickstarter Reviews: Is It Legit?

Customer Experience

Positive experience32.6% of reviews
Neutral8.1% of reviews
Negative experience59.3% of reviews

~ Based on 1,692 written reviews from the US App Store.

What users say about Kickstarter

Is Kickstarter Safe?

Kickstarter: Projects You Love appears safe based on user ratings. AppsHunter Safety Score for Kickstarter is 95/100.

This assessment is based on 59,386 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 59,049 App Store ratings for Kickstarter.

Is Kickstarter Legit?

Kickstarter: Projects You Love appears to be a legitimate app. AppsHunter Legitimacy Score for Kickstarter is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Junk mail forever

Even though you tick no notification you constantly get new kickstarter ideas popping up in you emails! Stop the unsolicited emails

Doesn’t load anything

App doesn’t load any of the project updates or comments or manage my pledge

Unable to log in!

Backed a project and awaiting delivery but unable to log into my account to check updates! Been through security and passed but still unable to log in as it keeps telling me to update the app! However, the App Store is not showing any updates pending! Cannot reach out to Kickstarter for assistance so I’m completely lost!
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Unusable because of Cloudflare

Project updates are unviewable now. I won’t be backing any more projects until this is fixed.

Doesn’t show pre-released project updates after following an upcoming project

Every project coming up that I am following typically has updates with videos and other info about the campaign pre launch but it never shows up in the mobile app. Fix this and I’ll gladly shift to 5 stars as everything post launch shows up just fine.

No support for backer

They do not help the backers after the campaign ends, when the creators take your money and don’t respond to emails, Kickstarter just coordinates SCAMMERS together claiming to be creators just to take your money

Can’t manage my own projects still?

Why can I not see anything regarding my own projects? I get not being able to fully edit but no metric no dashboard no nothing?

not value for money

not value for money

Could be better

maybe I just missed it, but it be nice if there was a way to show what has not been delivered yet.
I’m back a lot of projects and they all just get mixed in with the ones they already received.

Love Kickstarter too much

Single most needed feature: hide campaigns while searching

Allow fraud from creators

Kickstarter has become a joke. They allow creators to bait-and-switch backers by lying about what they will charge for shipping and then charging extortionate rates for shipping after they have already gotten their money. Do NOT use Kickstarter until they prove they are willing to protect backers.

Edits and filters

Firstly, this is an amazing app, I absolutely love seeing new projects and being able to support creators like this. I’ve only ticked a star off what should be a 5/5 stars because I’ve noticed that when I filter simple things like “live pledges” or “upcoming” the page fails to load. Now I understand why this would happen but it stinks when I see certain projects that haven’t been launched so why aren’t they showing in “upcoming” and it’s the only filter I have on? I’d also like to bring up the edit payment feature; after you’ve confirmed a payment you’re basically locked in and if a “pay over time” option is available (and you didn’t choose it because you thought you were financially stable at the time) you cannot change to it. You, instead, have to cancel your entire pledge and redo your backing from scratch. This absolutely sucks especially if you were able to grab a listing that was up for a limited time or it was offered on a limited amount. I use an iPhone for many things so if these options are available through other consoles, I’m literally S.O.L.. Can this please be fixed so that others like myself can find pledges more easily and have the opportunity to edit payment plans?
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Employee of the Dead looks Great!

I can’t wait to see this movie, the cast look fantastic and you can tell the director has love for this project.

Why can’t you hide projects?

I have a list of projects that I’ve backed, some of which I’ve received, some of which I haven’t. They’re all lumped together and one big list. I want to be able to see the ones that I’ve received separately from the ones I haven’t received, so I can keep track of them.

WARNING: Do not support Kickstarter!!

I have backed multiple projects that were fully funded. These projects never came to fruition. Even reaching out to Kickstarter will do nothing. Kickstarter will not support you in any way and help you with scammers. One project collected over $1.2 million and Kickstarter ghosts you just as these scammers do.
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Complicit fraudsters

Ghosts no one can contact when fraudulent entities scam backers with fake AI concoctions that never existed. I pledged a total of 180$ to a start up for two items that couldn’t total 5lbs, maybe with packaging, though highly unlikely. Get billed, and locked in upon successful campaign. Weeks later upon submitting shipping information, startup expects me to pay 117$ in shipping fees they never disclosed and would’ve laughed at had I been. Be wary. Kickstarter doesn’t gaf about the blatant fraud and shady business practices strewn throughout their platform…pony up that money sucka! Don’t get me wrong I’ve gotten some interesting items from there, they just apparently lack accountability or don’t care since there’s nothing that can be done about with them. “Report it” still waiting for some sort of acknowledgment three months on.
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App sucks

Kickstarter itself is great. The app sucks.

Don’t waste your money

Got burned on a few items. Got updates at first and then nothing. Investors contacted Kickstarter and never get a response. Only to find the items sold on Amazon and other websites. So the companies take your money and make the product but you get nothing and no support from Kickstarter.

It’s a great idea but turned into a scam.
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New feature broke app

Wow total lack of testing before rolling this out can’t do anything in the app now

missing obvious features

Please let the app have all (or at least most) features as the website. It seems bizarre that, in 2026, we can't change our userpic in the app on our phone. You know, *our phone*. Where we all have images of ourselves. Thank you in advance.